Gästanvändare
16 september 2024
Pros: - Very good food, rich variety, especially for breakfast. - Pools, although the water could have been warmer. - Nice and well-maintained grounds. - Beach and pool bars (specially fresh fruit, ice cream). Cons: - We stayed during the second week of September, and it was already noticeable that the season was ending. The tennis courts were closed, sea castles for kids were packed up on the shore, and events that the hotel advertised around the resort, like the fire show, no longer took place, nor did the special themed dinners (international, local, etc.). - Drinks within the all-inclusive package – although the selection was rich, we constantly experienced staff telling us they were out of certain items, especially mojitos. If it happened once, it would be understandable, but it was a daily occurrence, and it was more of a surprise when they actually had everything on offer. - In case of bad weather, all bars except the one at the reception were closed. However, no food was served at the reception, which was a significant issue, especially with a small child. - Rooms and overall resort concept – the travel agency sold us a stay with ultra all-inclusive, but in reality, it was just a regular all-inclusive package with a room in the old part of the hotel, which really needed renovation (also from a hygiene perspective). The true ultra package is the premium service, which comes with its own nice new building, a separate bar with a grill, and a wider selection of drinks. I'm not sure if this was directly the hotel's fault, but we were definitely misled. It was by no means ultra all-inclusive. - Hotel location – this is not so much a complaint about the hotel but more of a warning: the hotel is 3.5 hours from Podgorica airport, which can be quite an issue, especially with a late-night arrival. We didn’t arrive at the hotel until 2:30 a.m., and although the delegate told us that food and water would be waiting for us at reception, the receptionist didn’t provide us with anything.
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