Hotel Bineri

What a delightful hotel! Small, cosy, traditional with a stunning terrace overlooking the rooftops of Gjirokaster. Very friendly staff who sorted luggage transfers and made our group so welcome. My room at the top had its own little balcony - I could happily have stayed here for weeks! A wonderful place.

Beautiful hotel, Very traditional design, lots of wood including bedroom ceiling Modern bathroom. Some of the most friendly hotel staff on our trip ... lovely people Breakfast provided. Used underground car park at the square and someone from hotel gelped with our bags. Highly recommend staying here

A beautiful hotel with lovely rooms warm and comfortable.hotel was in a nice spot to see Gjirokaster city. Food was delicious and very nice staff. We felt like home. Staff cooked traditional food for us.

Hotel is very nice and cozy. Host is very friendly and generous. Rooms had very authentic elements and it felt like sleeping in a fancy bedroom back in time. Breakfast was very good and host offered to prepare something special and authentic for us (apart from all other options). Location is worth to mention and it was a top location at the heart of the old bazar with a splendid view.

Staying at this hotel was a nightmare, and I advise allpotential guests to stay away. I was initially drawn to this establishment because of its many 5-star reviews. My experience was dramatically different. Next to the hotel is a nightclub with an outdoor DJ, blasting extremely loud music each night from 7:30 pm until midnight. The noise is so overwhelming that you feel as if you are standing in the middle of a dance floor at a very loud nightclub. Relaxing, working, reading, or sleeping in the room becomes impossible until the nightclub closes after 12:00 am. As a frequent traveler and a regular hotel guest for the past four years—even having stayed in noisy hotels—I've never experienced anything comparable. I've documented this in the attached video I took from yesterday evening at 11pm. While the reception staff was helpful, pleasant and breakfast good, the service at the hotel was below average. My room was not cleaned, and when I inquired about it, I was informed that the cleaning staff had already left for the day. I had booked a stay for 4 nights. After enduring sleepless nights, I requested a refund for at least one night so I could leave earlier. The manager refused and showed no understanding for my concerns. The excuses varied: initially citing coordination with a “booking agency in Tirana”, and later suggesting I'd changed my reservation dates, blocking any refund. The noise was not the hotel's problem but the government's, I was told. When I hinted at posting a negative online review after unsuccessfully trying to resolve the issue with the staff for 2 days, he offered a 40-euro refund if I left a "5-star online review". When I declined, he charged the full amount. This unprofessional behavior was disappointing. When guests face repeated sleepless nights from disturbances, reputable hotels usually offer partial or full refunds. Despite losing money, I left the hotel early without any refund, prioritizing my sleep. I advise to stay away from this hotel. At $70 a night, expect constant noise and uncooperative management. You can find better, more peaceful accommodations in Gjirokastër at the same price offering both comfort and a good night of sleep.

Fantastisch hotel goed ontvangen met hulp voor de juiste parkeerplaats te vinden echt een familie hotel kamer schoon en netjes bij aankomst netjes ontvangen kregen gelijk een glas gekoeld water volgende dag wouden we een taxi bellen voor naar een zwembad te gaan maar ze hebben ons gebracht