Gladstone Downtown Central Apartment Hotel Official

Property was just outright dirty . Carpet not vacuumed Mould on doors and shower walls. Soap holder dirty

Big complex. Three floors. No lift! Room was on 3rd floor! Room was a good size. Furniture old and tired. Curtains torn and badly water stained. Lock on balcony door was not attached to the wall so wouldn't lock. Kitchen was sparsely equipped. Not enough cutlery. Plates were dirty-had to wash them before we used them. Wouldn't stay here again.

The rooms were dirty with mold in one of the showers, the stove top had melted plastic on it, the oven was dirty and the range hood. The lounge and the carpet were dirty and the blanket on the bed had white dirty marks on it, overall the place felt grotty. There were broken chairs in the apartment and the globs were blown in the bedrooms. When they came to service the room they only emptied the bin and stamped and folded one toilets rolls. They did not replace toilet paper in the other room or replaced the dishwashing liquid or rubbish bags. However the office stave where really nice and welcoming when checking in and the gave us 2 breakfast bags with bread butter jams little juice box’s little milks tea and coffees. Overall I do not think it warranted the 4 starts it claims to have.

Always a good stay. Staff at reception are brilliant. Thank you to the lovely lady once again. Will stay again.

Room was spacious but run down. Walls were dirty, furniture outdated, curtains need replacing. Bathroom was clean.

Had no issues would stay again.