Hampton Inn & Suites Richmond/Virginia Center

It was a great choice for a stopover. We stayed for one night at the hotel so we didn't use all of their amenities, such as their pool. We did try their breakfast which was amazing. Definitely worth the money.

I like this hotel a lot. This hotel general manager and front desk worker Franni are very professional during my checking in and check out processes. Convenient location for our purposes, quiet rooms, impeccably clean, and very comfortable. Included breakfast and anytime coffee/cookies were all very much appreciated. High recommended!

I am a diamond Hilton member and travels a lot. I am very impressed with this hotel. It is very good. The room is comfortable, the facilities clean and well maintained, and the food was good too. This is a real value for money with a good location. The manger who checked me in and front desk worker Franni who checked me out are very professional and friendly. Planning to go back again in the future for sure.

This is a normal stop in my travels and I just felt inclined to write a quick review because Yvette was incredibly wonderful during the entire check in process and was just a great personality to have in front of your guests. I always enjoy staying at this Hampton Inn but her smile made it even better. Additionally, this location still has cookies which is a nice treat when you get off the road for 5 hours! Even though they are currently undergoing renovations they keep it confined neat and still quiet, don’t let that deter you from staying!

Worst Hampton Inn experience ever. Still trying to get my cancellation fee refunded for the stay that I completed. Over two weeks later and nothing has been done right. Even the night I did stay were in a lower quality room than I had reserved. I would recommend staying absolutely anywhere other than here.

Came to stay at the Hampton Inn in Virginia went to the front desk to check in the 2 front agent that were on the phone so I waited for a good 20 minutes then the front agent checked me in and the machine for the key wasn't working so they brought me to my room and open the door for me and they told me to wait about 30 minutes to get my key. I walked in the bathroom and there was a lot of hair in the sink and also the bathtub I called the front desk and told them I wanted to switch my room and they told me that they are booked solid so a gentleman came to my room and he cleaned it while we went to dinner. Came back from dinner went to get my keys for the room and nobody was at the desk sat there and waited 30 minutes before someone came to the front desk then I got my key... I WILl NEVER STAY HERE AGAIN⁰!!!

Basically a dive motel with Hilton prices. The hotel was extremely outdated, and despite the website saying their current renovations are nearly done, it looks like nothing has been done. No parking because it is all blocked off. The guy at the front desk couldn't be bothered to get off his cell phone either of the days we were here. Completely rude and unhelpful. The furniture was stained as though someone gave birth on it. Tiles were broken. Mini fridge wouldn't even close because the cabinet it was in was also broken. Lovely "renovations"...cue sarcasm. Dude, seriously get off your phone!!!

All was good until housekeeping tried multiple times to get in my room to clean it hours before checkout time despite me telling them I’m still here! Finally we just left the room. Otherwise tge stay was ok the hit water was more like Luke warm though.

Staff was friendly at checkin. Room was nicely decorated, hvac system worked great, shower had decent pressure and plenty of hot water. Room was nice and dark due to the curtains and the beds were comfortable. The pillows were awesome, not the ones that resemble hard couch cushions. Breakfast had a decent selection of hot and cold foods and was open 6-10. Indoor pool was a good size and looked great.