Comfort Inn & Suites Glenwood Springs on the River

Happy to stay here! Good stay. Happy here! It is older- but nice, clean, quiet. Things worked. I especially liked the nicest small wall mounted hairdryer, the closet space with a big door mirror, 2 washers (did good job), dryers. It had started to rain and parking in the basement was spacious, clean, light and convenient- close to elevator and rooms. It was also very apparent that they are refurbishing and working hard to keep things up to date! Everyone nice- but the telephone system is a tad weird to call the desk if they are on the phone. Bed was comfy but I was not thrilled with the pillows (nothing terrible) and my wish would always be to have plenty of hooks and bars because never enough space to put clothes, towels, two toiletry bags, whatever - - and taller toilets - I'm dreaming of course. But I was happier here than some more expensive places - so tight and tiny spaces- some - NO closets even! The usual breakfast stuff.

NOT on the river, but it was clean. Breakfast was a little skimpy. I would have loved a bagel and cream cheese. The room was ok. I had a hard time getting it to a comfortable temp with the wall thermostat. Not sure if it was working. There was pretty easy access to just about everything in the area.

A woman who check us in 3/19/2015 and check us out 3/20/2025, has no service mind at all , almost give 0 star for service , she did not greet us , she never introduced the hotel and time or anything and ask for my credit card and hand us the key card ! When I ask where to have breakfast, she look at me like I am crazy for asking ! She might need to look for new jobs that not involve any service Hotel is comfortable and very close to places and clean . Breakfast is 6/10

I was able to check in early, and very grateful for the underground parking. All areas were clean, and property was as advertised. If needed, would stay again

We chose the business king room since it has a sofa. Unfortunately the sofa was so firm it was difficult to get comfortable. The room was clean. Was nice to have a little balcony even tho we didn’t use it. People above us sounded like they were moving things around, knocking things over, etc. when I commented to the front desk person this morning, she just stared at me. Never said a word. Not very customer service oriented. I would give their “hot” breakfast a D. There wasn’t even any jelly for toast. Very little selection.

Both rooms were in were in fairly rough condition and weren't very clean either. Issues with TV not working and other. They had to transfer us into another room as the first room had a clogged toilet from previous guest. Overall very unhappy with cost and stay. Thanks