Premier Inn Gloucester (Longford)

Our experience was mainly great. Shea (im not sure if ive spelled that correctly and apologise if not) was lovely at check in. Very sweet and professional. La, on the other hand, could have her people skills improved. Handy for transport, quiet and clean. Would stay again if in the area.

Overall a decent place to stay for a few days. The whole place looks a little jaded, but the staff more than make up for it. We were very dissappointed with our room, it was very cramped & the bathroom was so small we had a job to fit in, however the bed was fantastic, plenty of room & so comfortable. We had the perfect nights sleep all three nights. The food was very disappointing over the weekend , served on cold plates & very little choice, however, on the Monday it was totally what we expected. a good full english served on hot plates

The overall impression of the hotel, restaurant and bar is 'tired'. Reception is very small and on arrival there was no-one on duty so we had to press a buzzer and wait for someone to come across from the other building. Our room was on the first floor but there was no lift so we had to scrabble up stairs with our luggage. We ate in the restaurant on our first night and there was only one member of staff on duty to serve behind the bar and also bring out food from the kitchen. We had to wait quite a while for our food. Breakfast provided a wide choice but the cooked food was not appetising. We had chosen the hotel because the location worked well for a family event we were attending, otherwise I'm not sure we would choose it again. Also, the total bill to stay and eat of just short of £400 for two nights, in my opinion, didn't provide value for money.

Beds were absolutely amazing and so comfortable i have alot of physical disabilities and was the most comfy i have ever been. Staff were absolutely amazing so friendly,helpful and kind. Food was absolutely bussin as my kids say 😍

Unfortunately it’s not a great review the place looks really run down, there were holes in the curtains. No where to plug your toothbrush to charge. Coffee in the room was bland. The beds were very uncomfortable even my eldest said it was. Staff were great! I saw two ladies whilst staying they were very helpful, happy.

Friendly staff, comfortable room although a little on the small side. After our previous experience at a Premier Inn, I swore to never use again but circumstances made it necessary and it has gone some way to restoring my confidence in PI. In addition, I was a little wary, having read reviews on Trip Advisor (damp, mold, smells etc) but our room was fine. After our last experience, we chose not to eat at a Premier Inn, so cannot comment on meals.