Premier Inn Gloucester (Longford)

Had an amazing experience at this hotel the other evening. Staff were friendly kind and nothing was too much trouble. Highly recommend.

I stay here a lot and, yes, it's getting to the stage where a refurbishment can't be far away. But it remains No 1 choice for rugby at Kingsholm. On my latest visit, I arrived feeling distinctly unwell. It was well ahead of early check-in time but the staff went out of their way to find me a room so I could rest up and recuperate. I think the lady's name was Don - top-class customer service. See you in a couple of weeks for the next home game.

Rooms were clean and tidy and Staff friendly . But was let down in Restaurant that Premier appears to have taken over from Beefeater Service was poor as they were understaffed , 2 people covering bar and serving tables and crossing carpark to reception to book in guests. Only 1-2 chefs on different nights . Food was ok but often dried up as sat under heat lamps too long before being served . Waited ages to be served in-between courses including drinks , as so understaffed . Not the Staffs fault , but Premier need to resource properly . There were 7 people staying in our group and we booked in advance so they knew we were coming . As service so bad we ate only 2 nights out of 4 , as we found somewhere with better service and quality food close by .

The experience all together was lovely with kind staff on entrance and the rooms were Cosy and comforting. The tv only works on certain channels and the internet and data connection is very on and off with working but it’s a relaxing change and a comfy little environment, the breakfast was very fully and tasted amazing with a good coffee to kick start the day as well as the staff in the Longford in being very welcoming. I would recommend this hotel for it clean and presentable rooms and the cost for the room for two adults for one night was £84 which for the experience and expectation was ok and good value for money. You couldn't hear the road or other rooms from Ours and the room came with a nice fan and a couple options for mirrors and lighting. And for the location off the hotel in Gloucestershire it’s a nice change of scenery from a busy city Centre.

Came here, as my son had bought a house nearby but hadn’t any furniture Arrived at hotel around 8.30pm having checked in online. Given our key, not told of room number or any information Room was clean, but small Went to pub attached to Premier Inn Young barman was charismatic and friendly, although a little distracted by a young female friend 😉 However we were informed bar was closing at 9pm, on a Saturday night!!!! Next day breakfast was appalling Continental offering was stale, muffins were rock hard Cooked offering no better No plates, had to ask, Bacon like leather No eggs cooked Just horrible! Absolutely not value for money Only good thing about this hotel was the young lad working on the bar, that closed by 9pm on a Saturday night!! AVOID!

We recently stayed at Premier Inn Gloucester Longford and had a truly delightful experience. From the moment we arrived, the staff were warm, welcoming, and attentive, making us feel right at home. The room was spotless, comfortable, and thoughtfully arranged—perfect for a restful night after exploring the area. We especially appreciated the quiet atmosphere. It is clear that the team takes pride in maintaining high standards, and it really made a difference to our stay. Thank you for providing such a reliable and pleasant base—we’ll definitely be returning!