Arena Mar Hotel and Spa

I was transfered from another hotel and couldn't have asked to have been looked after any better, the staff are wonderful and happy to help. You are a 2 minute walk to the beach, with lots of bars and shops on hand. Valya works behind the reception bar and is a treasure, and an asset to the hotel. The food is buffet style and plenty of choice and decent open hours, the staff are all friendly and helpful. I would definitely recommend and would come back again.

We stayed here at the end of September for 5 nights. The hotel was quiet due to it being the end of their season which meant a lot of the local shops, bars and restaurants has closed (no fault of the hotel, we didn’t do our research and assumed the season would continue into October - something to be mindful of if you’re booking in 2024). The food and spa were the highlights of our holiday. The spa staff were super friendly and helpful and we made sure to make use of the facilities and treatments on offer. Would recommend the Turkish bath, it was incredible! The price of the treatments were so cheap compared to the U.K. you can pay cash or card which is handy too. The food was so flavoursome and we had something different each night. If you’re a fussy eater or expecting 20+ difference choices this isn’t the place for you. There was enough choices but each dish was delicious and the cakes were little mouthfuls of heaven. Overall the hotel was very modern and clean and is in a great location to walk to the beach. Even with it being quiet we felt extremely safe strolling around. Down by the beachfront there are some lovely shops and bars, it’s a lovely easy stroll. We took the 409 bus into Varna (approx 45 mins journey) and hired electric scooters to explore. We’d recommend wandering the garden, it’s beautiful and lots for kids to do. The staff were generally very helpful, a big shout out to Vanka (I hope that’s how you spell it) on reception who was extremely helpful in trying to sort an issue with our transfer back to the airport. Only negative experienced were the cleaners were slightly rude and staff weren’t always at the bar around the pool, we imagine this was down to it being out of season. We would definitely return to the hotel and make the most of the spa and facilities again next year.

We spent 6 days at this hotel with family and child. Nice and clean rooms. Friendly staff. Good food and lots of it. It's a great experience. A good place for groups of friends but also for families with children. I noticed a very good organization. I also work in tourism and I can appreciate it when employees do their best with tourists to have a good time.

A very nice hotel, the golden thime on our vacantions. The beach is nice, the service is the Best, Thank's to Elena the manager of the SPA center - he is so nice & helpful. We have the Best massages in our vacantions

Dit hotel is overvol, op zich niet erg, maar hierdoor is de dienstverlening ook onvoldoende. De netheid van de kamers en vooral het beddengoed is ronduit ondermaats. We hadden lakens met vlekken. Het ontbijt was zeer basis, de koffie niet te drinken. Gelukkig was er voor ons een mogelijkheid om de tijd elders door te brengen.

Плюсы - в начале июня море чистое. Добросовестный персонал - уборщицы, бармен Максим очень приятный и приветливый парень! Минусы, Очень шумно, музыка играет днем и ночью . Повсюду воняет канализацией и в ванной в номере и на улице. Старые одеяло и подушки. Девушка администратор взяла с нас 25 евро, чтобы заселить ранее указанного времени (приехали в 4 утра, заселение с 14.00). Еда невкусная, ужасно не вкусная, Пару дней там работал молодой парень шеф поваром - тогда можно было насладиться едой, а так запасайтесь панкреатином, углем, лоперамидом и это я не шучу. Есть басейн, но вода очень сильно хлорирована. В отеле питьевую воду можно найти только в баре. Кофе подают только с 10.00. В номере нет чайника. Тропинка к морю где-то 200-250 метров. При выселении девушка администратор взяла с нас еще 15 евро за разрешение дождаться автобуса, который должен был быть в 15.00 часов. Трансфер - вообще отдельная статья, приехал, забрал, отвез км за 10 от отеля, выгрузил, сказал что автобус ваш выехал (откуда, через сколько будет???) и уехал, остались стоять возле какого-то лесочка, такие как мы прибывали еще чел 50-60... Что сказать - стресс и ужас! Не рекомендую туда ехать!