Apart Hotel Golden Line

The staff are just rude. Currently staying here. We have had items stolen from our room by cleaners, reported to reception and had a meeting with the manager today. This meeting was hardly a meeting, stood at the reception desk talking about the long list of issues. The manager had to interest and just defended his staff saying they would not do this. The excuse the manager gave for the missing items is that the cleaning staff work 8 hours a day throughout the whole summer!. Further from this he ends the meeting and walks away on the phone while I had more points to make such as mouldy food being left in our room for 12 days! Snack bar staff are rude, screaming and snatching plates off us for no reason at all. Bar staff by the pool no where to be seen at points of the evening, allowing other guests to serve people drinks. Rooms was very rarely cleaned , and when the cleaners did come in the rooms, they only stole Items and changed the bin bag. Across the 12 days we have currently been here, we have had towels changed 1 time and fresh bedding 2 times. Upon arrival , the bed was full of hair and an inch thick of dust over the room. The young lady at reception is amazing and seems to be the only person who cares about their guests.

This hotel has really amazed me! This is my second vacation here and I definitely don't regret it. The food is absolutely amazing,everyday there's something different but there'd always present food even for picky eaters. The animation program is on another level!The animators are super nice,funny. They always make interesting activities. The music is a blast,I love the disco at night! For my entire time there I did not wanna leave the hotel,I loved especially the dances,they were hard/intense but so captivating! I'm definitely coming again next year!

Very nice vibe and drinks 🥰 love the animation team, they play nice games. Gabi, Gabi, Eli, Alex, Svetlio are the best 🔝

Great staff, big rooms, overall good experience. The food was ok, the main issue was the overcrowded restaurant, not enough tables for the amount of the guests. Overall I enjoyed my stay.

Had a wonderful stay at Hotel Golden Line I in Golden Sands! The room was spacious, clean, and very comfortable. The animation team was amazing – so friendly and full of energy, making every day fun with great activities. The animators really kept everyone entertained, from kids to adults. The food was delicious with plenty of variety and fresh options every day. Highly recommend this hotel for a fun and relaxing holiday!”

We had an amazing stay at this hotel! The staff was friendly, the rooms were clean and comfortable, and the overall atmosphere was perfect for a relaxing vacation. The food was delicious with a wide variety of options every day. A special shoutout to the animation team Alex,Svetlio,Eli,Emi,Gabi and Gabi – they were absolutely fantastic! Full of energy, fun, and creativity. They made every day exciting with games, shows, and activities for all ages. Their passion and positive attitude truly made our experience unforgettable. Huge thanks to the animators for keeping the vibe alive from morning till night!