Hotel Resort & Spa Baia Caddinas

Our studio apartment was below average. The view was upon other cabins old rooftops full of bird poop. The matras and bed are very hard and give my wife and I backaches. The interior is overall out dated and substandard. Our request for another room was delayed, and after 4,5 days of our week stay, we were offered a hotel room for the remaining 2 full days at an extra cost of €200. There was no room for negotiation and the service desk employees were friendly but short in communication. They didn't seem to grasp our complaints, nor were there suggestions to address our issues. The services are plain and for every little service, no matter how trivial, you need to pay extra. Parking costs €14/day, breakfast is €14 p.p. per day, if not included in your package, washing machine is €4 per wash and €2 soap per wash, located underground in the dark, stuffy garage. Just some examples of paying extra for almost everything, just like a cheap low cost carrier i.e. Ryanair and paying (a lot) for everything extra. Outside the pool and beach area is nice, but crowded. Thankfully, after 2 days, we got 2 beach beds with umbrella on the beach for the remainder of our stay, instead of far back on the lawn on the pool side. There is very little to do in the neighborhood, so lot's of quiet. A car is necessary to visit other locations, usually within a 20-30 mins drive.

I have seen a lot of positive reviews and am shocked how badly things went for us. To be fair, the beach is indeed at the doorstep and in the end of September it was empty. On the other hand - we stayed in the first row “bungalows” of the hotel, and - there was no wifi in the room - At. All. - the cleaning came twice during our one week’s stay, only to change the towels. They didn’t change the sheets or washed the floors, they only once half-cleaned the bathroom, with a chlorine detergent that stank for days. So I guess would have been better if they didn’t come at all - the hairdryer comes from the 17th century. - the “garden” in front of the house is around 10sq m and shared between neighbors - so you’ll be in luck if they are nice people… - the restaurant stuff was rather unfriendly when we tried to go to the hotel’s dinner without a reservation. Great disappointment, to avoid!