Sato Cave Hotel

🚨 WARNING: THIS HOTEL IS AN ABSOLUTE NIGHTMARE – STAY AWAY! 🚨 This was, without a doubt, the worst hotel experience I have ever had. From start to finish, it was a complete disaster. The owner’s behavior isn’t just rude—it’s shockingly unprofessional, disgustingly immature, and outright hostile. Rather than offering even the bare minimum level of customer service, he chooses to mock, insult, and belittle paying guests. He single-handedly ruined my trip to Turkey with his disgraceful attitude. Instead of handling concerns like a responsible business owner, he throws petty tantrums, lashes out with sarcasm, and dismisses valid complaints with arrogance. The way he treats customers isn’t just bad—it’s downright appalling. If I had to name one thing I “liked” about this place, it would be the moment I walked out, relieved that I’d never have to deal with this disaster of a hotel ever again. Avoid this place like the plague. And just when you think it couldn’t get worse, take a look at his unhinged response to my review: "Hahaha so funny... Have fun bro, there are millions of you in this world." This is how he speaks to paying customers—mocking, condescending, and completely unhinged. Instead of addressing concerns like a professional, he acts like a bitter, immature child throwing a tantrum. Zero respect, zero professionalism—just pure, unchecked arrogance. Oh, and now he’s threatening to share my review on his website and social media? Please, by all means, do it! The more people see it, the better. Let the entire world witness his sheer incompetence and shocking lack of professionalism. If you value your sanity, money, and dignity, stay as far away from this hotel as possible. Consider this your final warning. 🚨 🚨 WARNING: AVOID THIS HOTEL AT ALL COSTS! 🚨 This hotel is an absolute disgrace, and the owner is the most unprofessional, rude, and incompetent hotelier I have ever encountered. Instead of addressing concerns professionally, he throws tantrums, takes criticism personally, and calls guests liars. For someone claiming 20+ years in business, he lacks even the most basic customer service skills. He can’t even comprehend simple facts. I clearly stated we took the hot air balloon on the 6th, yet he keeps ranting about the 2nd, 3rd, 4th, and 5th. His brilliant response to criticism? Calling people liars. That’s his entire defense. Expect zero professionalism, zero communication skills, and zero respect from this man. He even tried to compare a Turkish bath to a horse—yes, a horse—as if that makes any sense. Just because you know something doesn’t mean every tourist does. And let’s not forget his childish behavior. You’re over 50, yet you handle criticism worse than a tantrum-throwing toddler. Is this really how a business owner should act? Even a high school student would show more professionalism. Only after staying here did I realize just how rude, unprofessional, and uncultured this man is. But don’t worry—I’ll make sure everyone know

Pros- Lovely hotel with nice aesthetics, clean room and bathroom. Lovely terrace views. Good hospitality from staff members Nice breakfast, lots of choices for food. Cons- night time staff member who doubles up as bar man spent full night blasting music till 6am. This was heard in the room and my partner and I could not sleep throughout. Pillows could be comfortable.

My money got stolen over $2400 american dollars plus over 10k in Turkish money! From my bag..clerk went in and stoled it!! Stay away from this hotel! Bunch of crooks.. management never resolved anything! No cameras, no security! Even clerk Carrie’s a knife..