712amithb
2 april 2022
The Cappadocia Cave Center Villa is a very old individual house with 2 double beds and 5 single beds, and not a hotel with other rooms with broken beds, Switches, bath fixtures. So a cheap option for bachelors and hippies. We are a family and we reached the hotel at 8 pm and the room was not even cleaned, though the check in was 2 pm. And the owner had the audacity to say that u didn’t call I thought the reservation was not confirmed. So they cleaned the upper part of house in next 20 min, with kitchen and one bedroom below not cleaned and it had cigarette buds and beer bottles in the room, so looked like they were using the same house and there were leftover food and dirty clothes in the kitchen. No TV as provided in the description. And to make it worse there was no electricity the whole night. imagine staying with a 1.5 yr old in a pitch dark house with steps to every room of the cave house and with the temperature below 0 and no heater or electricity and the owner doesn’t respond and the caretaker has no idea about it. And owner was rude the next morning and said “ u have to adjust as it’s a house not a hotel”. In short a worst place to stay for family. We had booked for 3 nights and checked out the very next day itself around 10 AM with electricity issues still not fixed and with no refund or help from the owner and said u car is already charged u can check out if u want. Also the caretaker in the night will arrive completely drunk if u ask for any help and also use the kitchen of the house and one of the rooms and very unhappy we used his heater of the below room, which is outside the house and near the reception and kitchen. FYI below are the photos of house/villa when we checked into the hotel
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