Hotel Kan-Raku Fujisan Gotemba

Glad to stay here. Definitely recommend for those who are driving and planning to stay at Gotemba area. Hotel is relatively new, room was big, the double bed is bigger, not the semi-double beds in most Japan hotels so is comfortable for two. Was surprised by what we get....there is cold udon dinner! Ice cream, coffee and Fuji mineral water are available at the reception. Breakfast buffet spread had Japanese breakfast choices, bread, coffee, juice and cereal. Hot bath is small, is good enough for us to relax after a day of traveling. Service was superb! All of them are so welcoming. On a clear day, we can see Mount Fuji on 4th level. View is blocked by some cables though. Overall, a good stay as we get to enjoy the evening with dinner, Onsen, ice cream, and a good night rest.

Was taken aback by the curt front desk staff when I arrived. "This is not allowed" was said several times. It felt like I was being schooled. But overall, the hotel is pretty convenient if you want to visit Gotemba Premium Outlets.

The staff is very nice and the facility is good in this price. Only I suggest the hotel let the customer arrange the shuttle bus between the station and the hotel. Also more information for customer about the transportation in English.