Rudraksh Club & Resort

The rooms very very clean and staff was very nice and co operative and friendly food was very nice and comfortable rooms very good environment and rooms were very specious and staff was very helpful and friendly property is very nice food quality

I am writing to express my deep disappointment with my recent experience at this property (Rudraksh Resort Ujjain). Unfortunately, my stay was far from the standard one would expect from a hospitality establishment, especially one charging premium rates. My experience began at the reception, where I arrived at approximately 10:30 PM, hoping to find a reasonable deal for a short stay—less than 12 hours, as I planned to check out the next morning. However, I was informed that the entire resort was sold out and that even if rooms were available, they would be charged at a non-negotiable rate of ₹8,000. I was also told that staff had been instructed to sell rooms at escalated prices. I found the tone and manner in which this was communicated quite unwelcoming and lacking the courtesy expected in the hospitality industry. Subsequently, I booked a room online through Cleartrip for ₹6,500—a Superior Room. Upon returning to the property, I was told the room I booked was not available and that I had been "upgraded" to a Superior Deluxe Room. While I initially appreciated the gesture, the upgraded room was in a poor and unacceptable condition—unclean and poorly maintained. I immediately requested to be placed in the room I originally booked. Eventually, I was allotted the original category, but the room did not match the images shown online. It lacked basic amenities like bedside lamps and looked significantly different from the photos, which I was told "may be outdated." It was clear to me, however, that the pictures online were recent and more flattering than the reality. I raised the issue again with a senior staff member, who then offered another upgrade to an Executive Room. By this time, it was around 11:15 PM, and I was extremely fatigued from the entire ordeal. The Executive Room, too, was disappointing. It appeared old and worn-out—the furniture was stained and had hair from a previous guest, the toilet was not properly cleaned, and overall cleanliness and quality of the room were far below acceptable standards. I have photographic evidence to support these claims. Given the premium pricing, I strongly believe that basic standards of hygiene, maintenance, and service should be upheld. Unfortunately, that was not the case. Later that night, I visited their cafe, which I was informed operates until 2:00 AM. I ordered Hakka noodles and a classic veg pizza. The noodles were average, but the pizza—after a 20-minute wait—was served with an overwhelming amount of mozzarella cheese, making it inedible. When I requested to cancel the pizza, I was told it could not be canceled and could only be remade. At that point, given everything that had already transpired, I had no desire to wait another 20 minutes. After a prolonged and frustrating conversation involving multiple staff members, the item was eventually canceled. Overall, this was one of the worst hospitality experiences I have encountered. The quality of the rooms, lack of cleanliness, and dism

During the visit at Ujjain i had the pleasure of staying at Rudraksh Club & Resort. The experience was truly wonderful. The resort is located in a peaceful area surrounded by nature, offering a calm and relaxing atmosphere. The rooms were clean, spacious, and comfortable, with all the necessary amenities. I would especially like to mention a staff member named Swati, who was incredibly helpful throughout my stay. Whether it was assisting with travel suggestions, guiding me about local attractions, or arranging meals as per my preference, he went out of his way to make sure I was comfortable. His humble and friendly nature really stood out. The food at the resort was delicious, especially the local dishes. The swimming pool, garden area, and other facilities were also well-maintained and added to the overall experience. It’s a perfect place to unwind with family or friends and to enjoy some quiet time away from the city rush. I would definitely love to visit Rudraksh again and highly recommend it to anyone planning a trip to Ujjain. A big thanks to the entire team, and especially Swati, for making my stay so memorable.

It will be a very wonderful experience and the service is on the next level I mean the staff is so deligent to deliver the the service which is unbelievable. And Ms.swati attend us very well and I would like to thank her for such a good experience

RUDRAKSH's divine name pulled me in. Perfect location, serene vibes, neat rooms, polite staff, and a spiritual aura made my stay unforgettable. I’ll surely return... JAI JAI MAHAKALLLLLLLLLL................................🕉🚩🔱

An amazing place to stay for a vacation, enjoy with your family or have an event. Rooms are fantastic, staff is very polite, and the food is pretty good too. Rudraksh stands out as an exemplary hotel in Ujjain and I'd definitely recommend anyone who is visiting Ujjain. The banquet halls are also beautiful and are carefully designed keeping in mind what all is needed by the guests, the families and others. With that, I'd like to personally mention Shivani who was of great assistance and help to us throughout the function. She is a wonderful person and is testament to the way the hotel treats and manages its staff.