Royal West Indies

Beautiful surroundings . Pelican bar and restaurant with great drinks and food . Quiet pool area for adults Other pool for kids / families

The Royal West Indies Resort is a beautiful property, great suites with balconies and pergola roofs, nicely landscaped, excellent restaurant, easy access to Grace Bay beach, and friendly and helpful staff. It's not crowded and is a very relaxing resort.

The location is nicely placed near a majority of tourist attractions, but the resort doesnt have any other options for eating except for the Pelican lounge. The bar is mostly backed up and the front desk line was always busy to call them for assistance. The rooms are spacious and roomy , but hot as hell ! The a/c doesnt properly work in the rooms as i was sweating just within my room sitting down. Nice for a quick trip but not for elongated stay.

We were extremely disappointed with our experience at Royal West Indies during Hurricane Erin. While we understand that weather events are out of anyone’s control, the way the resort handled the situation was unacceptable. Our flight was cancelled, and we were forced to stay additional days, but instead of being accommodating or showing any compassion, the resort charged us an outrageous amount of money for extra nights. Unfortunately, in the MIDDLE of a hurricane, we had to pack our bags, pack a lot of money for a taxi, and stay at a different resort that was a lot more accommodating and overall compassionate with our situation. At a time when guests were stressed, stranded, and looking for support, the staff seemed more focused on maximizing profit than on helping their customers. A reputable resort should prioritize guest safety and well-being, especially during a natural disaster, but unfortunately, that was not the case here. This experience left a very negative impression, and we would not recommend Royal West Indies to anyone looking for a resort that values its guests. There are many other places in Turks and Caicos that treat travelers with more fairness and empathy.

Second stay at this Hotel. Grounds are beautiful. Rooms are very clean. Friendly staff. Very quiet and peaceful. Nice restaurant/bar area. Easy walk down to beach.

Nice onsite restaurant/bar. Good food and very friendly staff at both the restaurant, hotel and bar. Our rooms were cozy and clean. The bed was very comfortable. The grounds are lush and well kept. We truly felt like we were in paradise. This is our new favorite vacation spot. We loved every minute of it!