The Sands at Grace Bay

Great views and amenities

Food was fine but not outstanding. We preferred going to other restaurants at the Bay.

環境一般般

beautiful property! the room is always kept clean and looks so luxurious. very comfortable and spacious, can’t complain about the room at all. the pools and the beach were amazing. very quiet and clean outside as well. the water at the beach was crystal clear. food on property is good too, the coffee is tasty. there’s a convenience store on the property, tennis court and bike rentals. everything is walking distance from the hotel as well. the hotel staff is very friendly and very welcoming. made the stay more enjoyable ＜3

It was a beautiful property the pictures i found in Pinterest were not the same as once we got there. I asked them about that and they said they were old pictures, which didn’t make any sense cause the old pictures look actually better than the new one, the kitchenette in our room really needed to be redone. It was very old. Other than that, everybody the staff was really friendly. Hemmingway‘s restaurant was delicious food. Thank you you have a beautiful island there.

Check-in was smooth and the staff was very friendly. Our room was missing linens for the fold-out couch, but room service brought sheets quickly and made the bed. However, they didn’t bring blankets, and when I called to request them, the staff seemed a bit irritated. I also stopped by the front desk a few times with questions and felt like I was bothering them. Most staff were pleasant, but there was a sense of inconvenience when helping guests. The pool areas were a highlight, with four pools and plenty of seating. However, there’s only one towel station located near Hemingway’s on the beach, and trash cans were limited. The resort also needs some minor repairs, such as cracks along the pool edges and visible damage under a small bridge over one of the pools. Beach access was great, with four entry points and lots of chairs and umbrellas. If more were needed, the beach staff quickly set them up. A downside was the lack of convenient foot rinse stations—only two on the property. The second one had a sandal rack but very low water pressure, which wasn’t ideal when the beach and restaurant areas were busy. Lastly, the toilet paper was very thin—upgrading to 2-ply would improve the experience.