Hotel Fonzari

Generally to all considering this hotel - try to avoid. It's not worth the money, try any other hotel in the area. 1. Check-in / check-out - reception was good and smooth. 2. Parking service - very helpful, thank you very much! 3. The location is good: the city center. That's it for the good part, now the bad part. 1. Rooms are old and outdated. Beds are old, sofa was old, everything is 2000. Got no issues with the old style hotel but, some furniture is simply broken or extremely used. In my room there was a boiler installed in the closet. Was generating heat and noise. The bed frame was broken... Was twice fixing it myself, last time I gave up. Lots of drilled tiles, glue and cracks all over the bathroom. Like someone was doing repairs (which is understandable, and appreciated) but did not try to make it look nice after repair was done. 2. Last night before departure some strange insect appeared in the room. Felt like a radioactive cockroach from fallout or cockamouse from how I met your mother. It went back to the ventilation so I had to sleep with the lights on. I am not joking - it was huge, not a small bug. 3. The pool was closed. Yup. That's it. The hotel that has a pool has closed the pool because it's not ready for the season yet. No notice on the website or at any booking services. Talked at the reception, they advised me to write an official complaint... Did that - 3 weeks of silence. That brings me to the conclusion that hotel staff do not care about their reputation - they care only about income. If so one more reason to stay away. 4. Breakfast was so so. One morning we decided to have breakfast at the restaurant nearby :) Overall, guys seriously pick another hotel in the area. Do not bother with this one, there should be better options from the owners that care about their hotel, customers and reputation. This one does not, which is sad because it feels like the hotel was great 20 years ago.

Dieses Hotel ist meiner Meinung nach nicht einmal 1 Stern wert. Woher die 4-Sterne kommen, ist mir persönlich vollkommen unerklärlich. Wir haben auf der Heimfahrt spontan für 4 Nächte gebucht, um noch einige Tage unseres Urlaubes in Grado ausklingen zu lassen, da die Bilder auf *********** ansehnlich wirkten. Jedoch entsprechen diese Fotos IN KEINSTER WEISE der Realität! Zimmer im 6. Stock kostete 165 Euro, war eng wie eine Sardinendose, beklemmend dunkles Holz wie aus den 70er Jahren, Heizkörperabdeckung beim Eingang kaputt, die Matratzen aus billigem Schaumstoff waren so dermaßen durchgelegen wie eine Hängematte. Ganze Hotel wirkt grindig und muffig. Wir hätten es keine einzige Nacht in dieser Zelle ausgehalten und wollten nur einige Stunden nach der Reservierung stornieren, woraufhin uns die distanziert wirkende Rezeptionistin ein Upgrade anbot. Doch auch dieses Zimmer wirkte ebenso beklemmend und roch schlecht. Leider mussten wir 165 Euro Storno-Gebühr bezahlen, es gab seitens des Hotels keine Kulanz. Wir sind in unserem Leben schon sehr viel gereist und waren in Italien in wunderschönen 4 Sterne Hotels - das Fonzari gehört definitiv nicht dazu. Schade, doch Grado wird uns nie wieder sehen!

Ottimo hotel nella camera con vista sul mare. Personale gentile e professionale. Ottima la colazione sia dolce che salata. Un consiglio: considerando che si paga per l’animale domestico sarebbe opportuno migliorare il servizio colazione per chi è accompagnato dal amico cane🙏🙏🙏