Gästanvändare
10 augusti 2024
My recent stay at Rebecca Park was incredibly disappointing and downright unsafe. The only positive aspect of our stay was the diligent and friendly cleaner. Unfortunately, everything else about the accommodation left much to be desired. Firstly, there is a glaring lack of security at this establishment. People can come in and out as they please, creating an environment that feels more like a chaotic hostel than a holiday resort. There are no security measures in place to ensure the safety and comfort of guests, which is alarming. The place was overrun with kids running around screaming at all hours, throwing used nappies about, adults standing around drinking and causing disturbances throughout the day and night. This made it nearly impossible to relax or enjoy any peace and quiet during our stay. It’s worth mentioning that this is not a nice place for British tourists, as the atmosphere felt particularly hostile towards us. The resort is mainly full of Spanish guests who don't seem to like British tourists. We felt very unwelcome, especially around the pool area. The manager even told us that it would be best to stay out of the pool and use the beach instead, he said the place isn't good when it's full of Spanish guests and i would be best to visit in October. When we walked past the Canarian people on our row, they would laugh, spit, or say bad words. They would also say Englishand spit. I tried to say hello and so did my disabled daughter but we was ignored. We felt very intimidated in these situations. There was groups of people that would block the walk ways when we tried to get passed. In our particular case, we faced a terrifying incident where an unidentified person opened our window, pulled back the curtain, and threw a stone at my young daughter while she was getting dressed. She was Petraeus. We felt incredibly unsafe, and the hotel staff’s response was grossly inadequate. Despite my pleas for assistance and a request to be moved to another room, we were simply advised to keep our window closed, as we weren't safe. With no air conditioning, this made for an unbearably warm and uncomfortable situation. The Spanish people specifically targeted us with the stone, there was no stones outside the window, and I had no choice but to leave halfway through our stay due to this incident. The atmosphere at Rebecca Park was hostile, particularly for British guests. The lack of support and the indifferent attitude of the hotel staff left us feeling abandoned and vulnerable. Even though I found alternative accommodations by myself, I still felt so scared that I waited until I got home to write this review, fearing those people might see us again if I spoke out while still in Gran Canaria. The manager mentioned that he had put up a sign to say no visitors, as people were just coming into the complex saying they were visiting for coffee. Yet later on that night, my daughter had the stone thrown at her through the window. The receptionist said
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