Bull Dorado Beach & Spa

Our second time at this hotel. It was still good, but fell below our previous experience. Firstly, the hotel is beautiful with an excellent sea view, when you upgrade, or are lucky. The seafront location is superb. Always clean and the spa is fantastic. On the first day, I reported a problem with the rear gate, to the beach access. I was given a new card, which also didn't work. Many other people got locked out too. Reception gave me various reasons, including, "Nobody else has complained, "It is broken and will be fixed", "Card has to be removed and inserted multiple times". The day before we left, after nearly 2 weeks, they just disabled the need for a card. Having to walk around to the front, next to a road, in beach wear, (or, if you are disabled), is not acceptable. One lady I spoke with reported the issue to her Tui rep, after nearly a week of complaining to reception daily. Red wine bottle in the bar, was instructed to be hidden behind the bar, allegedly by "boss man", according to bar staff. Pool bar food is sufficient, but why serve on tiny paper plates, more suitable for a child's party. One plate takes only the roast chicken and chips need another plate. Plates will not survive cutting the chicken, so another is needed underneath it. Reported to reception that a small side plate on the buffet was serving a cooked mussel on top, but with tiny uncooked grey prawns mixed in with chopped salad. Elevators were often not working at full capacity and staff had to use customer lifts too. Unfortunately, promenade works were going on. Not the hotels fault, and Jet2 did inform us, but still unbearably loud at times, with tons of shoring-up rocks being dropped from a wagon. Despite these issues, the hotel is good and we overall enjoyed ourselves. My overall feeling is that if management standards slip further, they may jeopardise repeat bookings.

Just returned from a great holiday at Bull Dorado. The hotel is great and should be more than 3 star. Food was excellent. Staff friendly and polite. Room was lovely and cleaned regularly. Pool area very clean with comfortable sun beds. The Spa looked amazing but we didn’t use it as spent our time in the sun. Drink quality was superb and premium quality. Plenty of activities to take part in if required. Would definitely visit again.

Good hotel in general okay condition, nicely located in Arguineguin with full sea view. Staff is very friendly and accommodating. Facilities are good - nice pool area and good spa. Seems to cater for the 60+ segment and to some extent families with children, but not overcrowded with kids. Beware of a lot of traffic noise heard in bedroom part, where doors a not sound proof. Hotel is very lenient when it comes to smoking, so if you are a non-smoker you could end up having chainsmokers as your neighbors, making the time on the balcony somewhat smoky

Stayed here for two weeks as a family of 5. We stayed on the seventh floor and had a bit of a mixed experience with the hotel. The good bits, the poolside bar which cooked food to order with a decent selection. I felt sorry for the staff here who seemed to have multiple tasks to do continuously, yet they never seemed flustered. Branded spirits are included with all inclusive. The views from the hotel are great, you can see Tenerife on a clear day. There are plenty of beaches nearby, however the closest one to the hotel was covered in fag ends and is very popular with the locals on the weekend. Though we did enjoy feeding the fish at this beach and there are lots of crabs too. Anfi Del Mar was our favourite beach which is around a 25 minute walk, or €5 taxi, €2.80 bus (number 1, 9, 91). The staff are all friendly, particularly the three entertainers (Alba, Sabina and Yasmin) who went out of their way with our children. There is a variety of activities and a market on Monday evenings with hairbraiding and jewellery. The spa was also an added bonus with kids allowed to use the indoor pool between 10-12. Oh and we were also treated to a couple of random fashion shows around the pool which I found amusing although the older female guests appeared to enjoy them. The wifi is good, the whole hotel is covered including the nearest beach although it go down a few times whilst we were there (the worst was for two days which was outside of the hotels control). The bad bits, the lifts. When going down from the 7th floor to the first, one of the lifts would stop at the third but the doors wouldn’t open and then it would start again and end up at -1 (spa floor) where the doors would open. I thought it was just me but it wasn’t. I often had to wait several minutes for a lift to appear, particularly in the mornings. The single glass lift actually seemed to be quicker although unfortunately that broke on our last few days. The evening food choice wasn’t great, the ‘themed nights’ weren’t very obvious with perhaps three dishes offered. You’re lucky to find a table when heading to the restaurant at later times for breakfast and dinner, they ran out of high chairs at peak times. The music by the pool was a hotel playlist which was repeated each day. Whilst i didn’t mind the music (in fact it would be great if the hotel could provide a list of songs) after two weeks it did become a bit annoying, especially when the kids started picking up on the swear words. On Mondays there was no speaker wheeled out as it’s the entertainers day off so the atmosphere isn’t great, there were no activities at all. We had a mixed experience with the miniclub. The kids loved it and spent a lot of time there but you’re supposed to supervise the children and not leave them unattended - so if you’re looking for a drop off and go kids club, this resort isn’t for you. There is a soft play but this leads me to the biggest criticism, the cleanliness of the resort. Whilst the rooms are kept ni

Absolutely beautiful, immediately clean , friendly staff didn’t stop couldn’t do enough for you. This hotel should be more stars . Upgraded our room well worth it for a family. Good excellent very hot constantly replenished. Sunbed go quickly in the morning so worth getting up and finding your favourite spot.

The entertainment staff truly put in a great effort to keep guests engaged and entertained, creating a vibrant atmosphere. The hotel itself is wonderful, with consistently good food. The staff members are very attentive and work diligently to maintain cleanliness and a welcoming appearance at all times. Overall, their hard work contributes significantly to a positive guest experience.