Domaine de Grand Baie

Hotel well situated. Room not clean, paper foiled under the wash bassin before we arriver, have to notified reception as it’s been 4 days, long hair in drawer. Spoke we Dec who is in charge about the cleanliness of the room, despite the issue was escalated the hair remain under we left the hotel. Lack of staff at the restaurant, label does not correspond to the food. Pool bar suppose to open at 10:00 am however didn’t open until noon. Food very industrial like the pain au chocolat. Reception staff ask in a rude way where is the pool towel card? Which they didn’t give to us, have to walk to my room and bring him the key pouch which was empty, Bin was not empty, corridor not clean, cherry on the cake we lift up the sofa before we left the room OMG, we found few papers, food and cotton bud this is how they clean the room. PLEASE TAKE ACTION. See pictures

Been bitten by bed bugs. Took a video in the early morning hours to show staff. They did move me to another room but management did not even came to apologise. Not happy at all. Still have the bite marks left and its middle September. Staff only cleans half heartedly.

Lovely and safe new built hotel with nice apartments and cost terrace. We stayed there for 8 nights and enjoyed the place. We have breakfast included and you could choose between a lot of things, a good multicultural buffet. We had dinner once in the main restaurant on the French bastille day, which was nice. We had dinner two times in the A La Carte restaurant, which was very good and with fair prices, slow cocked beef for 800 MUR (approx. 16 euro). Wine is a bit more expensive, but still fair, a good big glass of red wine to 550 MUR (approx. 11 euro). We tried the menu twice, first angus beef burger with fries and pasta with creamy chicken also nice. The hotel area is closed with a guard and seems very safe. Just outside the hotel there is a small shopping center, where you can shop food, wine and different take always. 8-10 mins walk the big shopping center La Croisette, where you can shop inside. The hotel has a free shuttle bus, which take you to the beach and down town and pick to up again in the afternoon latest 16.30 pm. We would definitely come back again, if we should stay in Grand Baie.