Secrets St. Martin Resort & Spa

The staff was not very pleasant nor helpful. Property needs to be majorly rehab. Overhaul too many mosquitoes and bugs needs to be fumigated.

The staff was amazing during our stay! We can’t wait to visit again. Only down side was the tv in the room constantly freezing and losing connection

Very boring all inclusive. The service was okay, the food was not good and not many options of restaurants. One restaurant we went into had a cockroach crawling right beside our table. For breakfast birds were flying all over the place inside. the best thing about this hotel i would say is the beach. but honestly would not return, especially for the price. not much to do on the property, not many food options, very far from the city and many other popular places. Also, our taxi driver was good at the beginning but then changed price without telling us beforehand and decided to not pick us up for our last day to get to the airport. worst all inclusive i’ve been.

What an amazing trip we had we absolutely fell in love with St Martin and secrets was incredible the staff the food the drinks the grounds the room all just fantastic!!!

Very nice and clean. Staff was great. Property and area outdated. Swim up bar was not a swim up bar. Couldn’t get a drink in pool had to get out to get a drink. Theater closed and some other areas not open. So not much to do. No activities going on daily as the brochure showed. Need some upgrades and more for the price paid to go back.

Nobody has cared for this property. You see rotten wood on the staircases, part of the lobby roof leaked. They said they did renovation after the hurricane but what they did made it worse. The front fountain doesn’t work, isn’t it supposed look nice when you enter a resort?The pool is nice but you don’t see them really clean it. The main night spot to sit and meet people the wicker couches and chairs don’t have cushions. Has anybody sat on a wicker chair with no cushion. You feel the metal structure that’s holding the chair together. When it rained you would be sitting in puddles as they’d only clean and wipe in the morning. They assume if they put a sign out that it’s slippery it negates them from doing anything about it. The buffet was ridiculous. No real choices, the fish was either raw or burnt along with the chicken and pork. There were only a few staff that were nice. The other staff were lazy and it was as if you were bothering them. I asked for a coke and they gave me a can sitting on the counter. I asked if I could have one out of the fridge and it was a chore . I guess too lazy to bend over. You saw lots of managers but not doing anything except standing around. They should open their eyes and really look at what staff do and correct it. It’s truly sad as I was at this same resort when it was a Riu and had an amazing time. They cleaned, food was good and all the staff were friendly. I would never go back to a Secrets. My first and onlyDefinitely not worth the money