Ramada by Wyndham Cold Lake

It was the worst hotel I have ever stayed in. The receptionists were unfriendly, the bed was dirty and the pillows had hair on them. Gggggggggghhhvgggggggggggggggggghhhhgggghgggggghgggghhhhhhhhghvvvghhhhgggggggggggggggggggggggg

Place was clean quiet nice location everything was nice and staff weee all friendly. parking lot has a nice high fence around for some safety

Affordable price room is clean, big with stove, sink that we are able to reheat food and cook rice. Staff are nice and friendly, location is easy to find.

Rooms were clean with friendly quick and knowledgeable service. Breakfast needs a bit of improvement, and a computer for guest use would be a nice add.

I stayed at your hotel and had a superb experience of security, at night i went out for smoke there was homeless outside there premises, i felt uncomfortable as he started asking me for smoke than your guard appeared and asked not to disturb guest and leave their property.

This hotel is older, which I can handle, but cleanliness was questionable and location of the homeless shelter behind it made me uncomfortable and did not feel overly safe. There is no pool or hot tub which kids did not enjoy.

Overall Ramada has been OK. Breakfast is good. However the room I booked on ********** did have a jacuzzi tub however after filling it with water, the tub did not work. Confirmed it was the big white button with staff but it just didn't work. That was the minor thing about this hotel. The big thing is that the desk chair was partially broken and when my wife, a small lady, was sitting on it eating at the desk it let go when she shifted her weight and 2 of the right side attachments let go and dumped her on the floor. She suffered an injury to her knee, and has a big bruise on her hand where she hit it on the desk on the fall. This totally ruined the trip for her as she's now in pain from this. I told them to change the chair when I came back from Walmart to get some Salonpas for my wife's hand and knee but when we got back we found they had already changed the chair in the 15 minutes we were gone. Are they trying to hide the evidence? Not Happy about this point at all. Put serviceable/safe furniture in the rooms!! This is supposed to be a well known professional hotel. We expect the furniture to be maintained if we are paying to stay here.

Everything about our two nights here on business was excellent. The area and a few other city attractions are both near my final destination. Regarding the accommodations, they are not small, but they are really good, and I would unquestionably suggest this hotel for business travelers. But given its small space, this hotel might be fun for a family outing.

Overall, this is a fantastic hotel. Great location surrounded by several stores. My king-sized room was huge, modern, clean, and comfortable. The front desk was also very pleasant and accommodating! I couldn't have asked for anything better:)