Home2 Suites by Hilton Grand Junction Northwest

Great facility! So clean and tidy, lots of towels, comfy beds, great breakfast with a cute dining area! Staff friendly and helpful! Very quiet on the 4th floor!

The beds were very uncomfortable and the pillows were so old that they were lumpy ALL 6 OF THEM. Breakfast food was old, decided to eat just a bagel since you really cant go wrong with a bagel right. Well the bagel was so old it was hard as a rock. I couldn't even open it up to put in toaster. Then to top it off there qas an older gentleman (staff member that I said good morning to that just wasn't very happy at all. So i chalked it up to maybe he was having a bad day. Then as we are sitting there at the table for breakfast I watched a staff member touching all the used dishes from the guest and touching trash wearing gloves and then walking over to the food area and start touching the eggs and biscuits and food with the same gloves he had on from touching the trash and used dishes. At that point we were so grossed out by everything that I contemplated ending our stay early. I have stayed at many home2suites and have never felt like i didnt want to be there. And some of the staff was just unfriendly.

Although there were limited staff in the evening, the staff were so friendly and helpful. We appreciated their help and all the information they shared. Clean, comfortable & friendly.