JW Marriott Grand Rapids

This is a very high end hotel, I splurged on the stay. I did not realize you could not unload your vehicle until in the front of the hotel yourself. The

Great location. Close to many restaurants. Beautiful view. Staff were absolutely amazing and helpful. Very much impressed by all the valet workers. All of them went above and beyond and were as pleasant as could be. Thank you for a nice stay.

The room seemed sound proof. Furniture was very nice and artfully decorated.

Not a great stay Booked a single king but was given a double full or queen. Not enough time to discuss with front desk and try to get a new room had somewhere we had to be. Bed was extremely uncomfortable, very stiff.

Rooms could use some work. Very nice hotel overall. The staff were very friendly, the restaurant is amazing, along with the wait staff. The view from room was amazing. I unfortunately didn't get a chance to hit the bar, but it looked like a cool spot. But I must admit, I was unhappy with the cleanliness of my room. There was trash behind the entertainment stand, there were crumbs under the chaise lounge, the side of the bed had stains on it, the baseboard trim was covered in dust along with and there wasn't a single piece of furniture in my room that wasn't damaged in some way. You'd think for the price they charge per night they'd take have higher standards for the appearance of their rooms.

Great location! Room was a bit small for the price. Loved the bathroom and toiletries!