Gästanvändare
29 juli 2024
When I booked this place I was looking forward to stay here because the description is very well written and I was expecting a great host. I was really disappointed. Shame because the place is nice, not far from Sligo and easy to get to (with a car). I got a bad vibe straight away when we phoned her to let her know we might be slightly late as we misjudged the timings of the journey (we were travelling from Northern Ireland). We were apologetic but she was obviously unhappy and said “you were supposed to be here by 8pm, this time I WILL ALLOW 9pm”… the email confirmation states you can check in until 9pm, so what was that about? We arrived before 9pm anyway and when my friend went to check in she said the host was pleasant so I was reassured. The morning after was a different thing. The room and bathroom weren’t spotless clean, my friend found hair in the bed and the WiFi wasn’t working. My friend had to type in both name and password to find it and for me (with 2 phones, one European and one UK) didn’t work at all. We mentioned about the WiFi the morning after and the host was not helpful, she said it wasn’t her problem but an issue with my device(s). Okay. Still, her tone wasn’t friendly or pleasant. Breakfast was great, the only great thing. My pancakes were really tasty and my friend’s full Irish was very good too. She tried to ask the host about the white pudding but she didn’t seem interested in talking to us. My friend left the bacon as it was very salty (not everyone likes salty, it’s not a big deal) and the host seemed offended by it. We had the feeling that she was expecting everything to be rated as perfect, not interested in different feedback. When I looked myself out (after breakfast) I rang the bell and I tried to apologise but she turned her back on me and went back to her rooms slamming the door. Rude. WARNING: if you are a smoker Do Not Go There. I am a smoker but obviously I know and respect that I can’t smoke inside; I smoked before going in and as I didn’t want to throw the cigarette butt on the ground I put it in my pocket and then threw it in the bin (isn’t it what bins are for? Litter?). After check out, while travelling, I received an email from the host accusing me of breaking house rules for smoking inside because she found the cigarette butt in the bin. That is just outrageous. You can ask, first of all and second you don’t go accusing people if you don’t know. I replied explaining the situation and my friend also emailed her. Need I say we didn’t get a reply or an apology?
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