Hyatt Place Dallas Grapevine

Front desk aren’t very friendly and helpful! Room air conditioner is like a tractor! It was so noisy (automatic) and everytime it runs you will wake up of the noise. Overall location was good very close to airport and with mall to walk around! Gladly I stayed only overnight.

Nice place to stay. If you are looking for a place to stay. Reasonable price Clean splace.

幫領導定的酒店，離開美國，發現手機還落在酒店了，酒店人員給找到還幫忙寄到了墨西哥，很熱情，服務很周到

非常滿意。

Easy check in, staff was very nice and helpful. Room was clean and bed comfortable. Would stay again.

The space is really big, even the sofa had a pull out bed. Love that they offer free breakfast & shuffles to/from the airport. Some issue that they can improve on is have more worker. I had requested for new towel to take a shower and they told me to come down stairs to come pick them up. Which I was fine with it because I needed them, come to found out they do not any bath towel when I came all the way down. So the worker gave us hand towel to take a shower with. I was so disappointed in this service. The next day, I thought about letting go of the issue and went out to shop when coming back later that day my room was not even clean, trash was not empty, bed was not changed. Then my last day, one of the elevator was broken, had to end up using only 1 side. This is my last time using this hotel.