Comfort Suites DFW N-Grapevine

空氣有潮味

Quick stop stay Closely located to DFW airport. Very clean and comfortable. Courteous and professional service at the front desk. Nice amenities.

Great price! Nice hotel,clean rooms and very very affordable. Cant beat the price at all, hotel in the same parking lot was double.

The hotel was under renovations, which was not specified when I booked it. It was just messy, and the ice dispenser didn’t work on our floor. (We had to try 3 different floors until we found an ice dispenser that worked. Our bathroom door did not have a handle. The pullout bed was very uncomfortable. The staff at the desk were all friendly and helpful, and the breakfast servers were accommodating and kind.

Terrible customer service I called for airport shuttle and was told it could take up to 30 mins. After an hour I called back and was told it would be coming soon and they would call me when it was on its way. After another 30 mins I called the hotel and was told the same thing. I waited another 30 mins and finally took a taxi. I never received a phone call from the shuttle. The hotel needs updating as furniture was very worn, plastic on carpet in hallways. Would not stay there again.

I was on a business trip and staying here was convenient. Upon my arrival, i noticed a young woman standing in the lounging area in the lobby. She was talking on the phone unconcerned about me standing at the front desk waiting to check it. I was there for 4 clock minutes before two men walked in. All of a sudden she flew over there so fast, it was as if she was wearing skates. I felt slighted to say the least. Needless to say, the men went on in but that forced her to assist me. That greeting set the tone for my week stay. The breakfast was standard powdered eggs and sausage. Thw room was clean however the doorknob was completely missing from the door. Thats all i have to say.