Fairfield Inn & Suites Greeley

I have over 1,300 stays in Marriott branded hotels, I am a lifetime Titanium Elite member of Marriott. I checked on on a low census day (Monday) and am checking out tomorrow (Thursday). I have about 50 hotel stays (at Marriott properties) this year, about 88 in total (all hotels), it is sad that the Marriott brand is sliding so quickly down the slope as a brand; I feel the Super 8 hotels are doing a better job in customer care and service. When I checked in here I was asked if I wanted daily room services, I said yes (who doesn't). I come back to my room Tuesday after a hot day out visiting the Denver Zoo, room was not done. So I had no towels, trash (had a couple bananas for breakfast) smelled, bed not made. I went to the front desk, shared my room was not done, the clerk said rooms were serviced every other day. Really? She assured me that my room would be done Wednesday. Well it is Wednesday, I left my room at 8:30 this morning, returned around 3ish and guess what, room was NOT done. No one was at front desk, I had to go to the pool area to get towels. The only positive here is the breakfast area. The personnel in this area have done a remarkable job of prepping food and maintaining the area, clean and tidy. This is the only reason I provided 2 stars, had the breakfast service not been so good then this would have been a one star review. On this road trip from Lexington KY to Evans/Greeley CO I had to also stay at a Motel 6 and the experience at the Motel 6 was a marked improvement over the Fairfield Inn. Marriott has cut too many personnel, cut too much preventative maintenance, wiping out their ability to provide a great customer experience. Facilities are falling apart, personnel are not able to provide decent customer services...

Awesome hotel and great staff. Rooms were so clean and breakfast was fantastic. Staff was extremely helpful with helping us to find places for dining and entertainment. Also helped us find great places to park to avoid the crowds! Would recommend to anyone!

Manager let me use his office to print out my work papers, and let me know about good places to eat around the hotel. Staff was friendly and helpful, breakfast was amazing, and my room was very clean. The pool was very clean and well taken care of. I’ll stay again every time I come back!

I'm still trying to figure out where Fairfield fits in the Marriott lineup. Near the bottom, I think. That's not to say this hotel is bad; it's just a little run down. Energetic management could fix it up in a hurry. The bed was fine, but I'm not a fan of the pillows. Somehow there's too little pillow if you use just one, and too much if you use two. I never made my peace with them. The front-desk folks were invariably nice. I especially appreciated the free chocolate chip cookies! The free breakfast was nothing special, but it was fine. The "breakfast sandwiches" (think downsized Sausage McMuffin) were my favorite breakfast item.

Very well equiped and clean. Short or long stay everything you need and fantastic employees and service. Great morning breakfast selve serve. Rooms are impecable with fridge and microwave. Indoor pool very nice to end your busy day. Located near food for breakfast, lunch and dinners. Great parking and highly lit. Just 2 miles from Walmart if you run short. I am a repeat visitor and they have maintained this high level. A+++

Stayed for a quick overnight trip and this met every need. It was clean, well kept, beds were comfortable, breakfast had a nice offering, and staff were friendly. Definitely will be staying here again.

Room had an odd smell curtains were stained furniture is well used. No remote for tv. Holes in the wall next to curtain !!!!!!!!!! This was a trip to Pawnee grasslands which perhaps I should of camped there

One of the most pleasant hotel stays I’ve had. Perfect in every way. Every detail, cleanliness, amenities, staff, food, sheets, hot shower, etc! The GM, Brian, is exceptional! I will be staying In Marriott from now on. RC