Gästanvändare
7 juni 2024
This is truly an amazing island and when the weather is perfect the place is truly stunning to arrive at. The resort itself is well laid out and the rooms very clean and tasteful. We had rooms overlooking the private pool for residents and they were all fantastic. The staff were very helpful and polite from the reception to the cleaners, I only have positive comments to make. There are, however, some negatives in staying on this beautiful island. The first is the amount of day tourists that come to the island, which doesn't bother you if you stay in the confines of the resort, but if you venture out to the beach, shop, bar or eateries it can be a nightmare! The same applies when venturing out on day trips to the reef or even the local glass bottom boat trips. The next negative comment is the lack of variety of food in the evening when all the tourists have gone. We stayed for 6 nights and it was the same menu in the same venue each night. We were told the menu had not changed at all in the last few years! There was limited things to choose from and all were outdated. We had a very bad experience on the first evening (a Saturday night) when the executive chef was not on the island, with overcooked, burnt seafood, overcooked steak and some of being given gluten free pasta when not ordered - which is not that pleasant if you are not gluten intolerant! Even the restaurant manager was concerned about what we received, she was very good and we did not pay for the food. Other nights just to change things up a bit we ate of the room service menu, which seemed marginally better. Having stayed in many resorts around the country I personally was disappointed with no slightly special treatment for my 60th - not a free chocolate, bottle of wine, card - nothing - and they knew about it well in advance. Not a deal breaker but disappointing. To sum up the resort is worth a visit but not sure for a long stay such as ours.
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