Hampton Inn Greenwood

The customer service was great. As I was heading out the door to explore the Greenwood area, I was asked if I would need a bottle of water. That was a first for me. They wanted me to be comfortable as I started my day. They then told me to have a good day. Everyone has been friendly and supportive of our stay.

Housekeeping deplorable. Looks like making the bed and changing the towels is the extent of the training. DUST, DUST, DUST!!! The welcome mat was dried mud. There were no makeup remover sheets available. The milk was 1/2” in the bottom of a plastic pitcher. No label as to skim, 1%, 2%, whole??

Excellent customer service. Everyone went out of their way to be extremely friendly and helpful. Rooms were clean and comfortable. Breakfast was great with nice choices and a to go bag available as well. The location of the hotel is accessible to everything especially Lander University!

Nice clean and updated hotel. Friendly staff. Walking distance to many restaurants. Good size rooms that are quiet. Breakfast is standard for Hampton hotels. 24 / 7 coffee and tea bar is a nice touch.

Second time staying here, and both times were great. Our experience this time could have been costly and nasty, but thanks to Keisha, Jeremee, and ET (so?), this time was also fantastic. Upon the end of a 2-day road trip with a child who could only talk about the pool when we got to the hotel, we found upon arrival that the pool was closed and would be for the duration of our 4-day-stay (due to circumstances beyond the hotel's control....but closed nonetheless.). I decided I'd "gird my loins" and prepare for a confrontation on cancelling the rest of my stay, as a stay that long with a child and no pool would be unbearable. The staff was accomodating, understanding, and friendly! Such a wonderful encounter in these times! The hotel, on both visits, was clean, quiet, and comfortable. The breakfast was excellent. Had it been just me staying, I wouldn't have left. Richard, who was at the desk at check-in was also friendly and helpful. I will definitely stay at the Hampton when I'm in the area again and also look for a Hampton when traveling to other venues. Thanks for turning a difficult situation into a positive one!

Having stayed at this hotel many times over many years, this was by far the best. The hotel room and breakfast area were much improved over years gone by. Front desk service was friendly and efficient. Top notch experience.