Sir William Hotel

Firstly, DO NOT BOTHER TO COMPLAIN ABOUT ISSUES AT THIS ESTABLISHMENT, MANAGEMENT DO NOT CARE, THEY WONT ANSWER OUR QUESTIONS! We stayed here for 2 nights, our room was the notorious Room 2, referred to several times in reviews from others, the shower was as others have said very small and difficult to get in and out of, and yes you really do have to reverse onto the toilet, it's very tight! the shower didn't drain away so water flooded out onto the floor and clearly this had been happening for some time as the floor was mouldy and the lino had lifted. Water was also pouring out of the back of the unit which dripped all night onto the plastic tray and kept us awake but worse than that was the banging pipes every couple of hours throughout the night it actually sounded like someone was banging a hammer on the pipes in our room, we reported both issues and were told it would be passed on..it wasn't!! The second night the banging was even worse so bad we called the on call manager at 3am Richard E, he apologized and said he'd get a plumber. We have tried to contact management regarding the issues we had but no one will answer our questions! We also requested a refund and we have been completely ignored! If management are reading this please take the time to contact us! So 2 nights, no sleep, Not recommended, in desperate need of TLC , stay at home and save your money!!

We booked a superior room and were shown to room 1. It was less than superior, the windows were rotten and the curtain was hanging off the wall! We requested a room change and got shown to room 6. Having spent a few minutes in there all I could see was filth everywhere I looked. There was a cobweb hanging from ceiling, dust on all surfaces and again, the windows rotten. Thankfully we were given a full refund and left as quick as we could!! AVOID at all cost!

Let's be honest, this isn't the Ritz, but you already know that because of the price you're paying The Hotel is located in a lovely area and the views from their terrace are wonderful The Hotel needs updating. Simple. It's shoddy.....BUT it's warm and comfortable and the hosts are perfect pleasant. We ate at the Hotel in the evening..a starter 2 main courses and 2 drinks was £40 so again, perfectly acceptable The breakfast was a full English -plenty to start your day on If, like us, you're passing through and need a budget night, it will certainly do the trick