The Alpina Gstaad

室外泳池不夠熱， spa整體不錯。 服務非常非常好，吃的蠻好。 入住客人不多， 放鬆幽靜，下次還去！

As usual, it was great. It was our fifth time. It's gotten significantly more expensive, though. Last year we paid 1665 Swiss Francs for our junior suite and this year it was 2070 Francs for the same room. But it was still worth it..

I come to Gstaad several times a year, but this was my first time staying at the Alpina. As others will also describe it, the Alpina is the quieter, more spa focused palace hotel in the area, and while the bar and common areas may be lacking in atmosphere, the rooms are superior in their comfort and the spa is indeed excellent as are the swimming facilities. While no stay is perfect, the issues encountered were negligible at best. For instance, the hotel does not do laundry on Sundays, but no one told me this prior to taking my laundry order. I was then called two hours later and told the turnaround time would be minimum 48 hours and would be double the price. Annoying, as most five star hotels in this world can turn around laundry in a few hours versus a few days, but not something of any real consequence. The shuttle service ends at 11pm, which I wasn’t told prior and left us stranded at midnight to walk back up the hill in the rain. Not ideal. Another gripe was the exceedingly slow service at breakfast; I am all for leisurely dining, but when I order a simple coffee, I don’t expect it to take 30 minutes to bring to the table… the real issue was having only one waitress serving the entire restaurant. Her attitude was superior but everyone was running out of patience. I would also note for a hotel of this size, the gym is very small and was always crowded both morning and evening, not sure if there is room to expand, but it should be considered. Again, despite these very minor problems, I thoroughly enjoyed my stay, as did my guests, this is a true five star hotel experience, and come winter, I would probably consider staying here again.