Áurea Hotel and Suites

Excelente servicio, en general le doy un 10

還可以的呢。

Pool was full of sharp Broken tile where my child cut her hand and my husband cut his foot. We left after 1 day and went to a much better hotel. Sad that the web pictures don’t represent the tru condition of the hotel.

The good the bad The hotel itself was in good shape, and the rooms were clean. It felt safe, and the location was great—literally walking distance from La Perla mall, which is an awesome spot for breakfast or dinner. Definitely a must-visit. My daughter enjoyed the pool, and there’s a small gym available if you want to get a quick workout in. As for the staff, they were fine—not rude, but definitely not as friendly as some other reviews made them out to be. A bit on the snooty side at the front desk. A couple of downsides: the pillows were seriously hard—like sleeping on rocks. Also, if you leave the bathroom door closed, you can sometimes smell sewer odor seeping in, which was pretty unpleasant.

Overall a nice stay. Áurea is a nice hotel and I had a pleasant stay. The hotel grounds are quiet and very well maintained. Service is good and there appears to be constant cleaning. My room was roomy and comfortable. My shower had hot water and good water pressure. My bed was comfortable and clean. The only downside to my stay was that when the lights went out, without fail little cockroaches and other bugs would come out. If I turned on the lights there was usually a few crawling around. Maybe better fumigation is needed.

We stayed there for a week. When we arrived they gave us a room with very uncomfortable beds. They changed our room reluctantly and it was better there. The internet service is not good, nor is the maid service.