Four Points By Sheraton Langfang Gu'an

We visit the Four Points by Sheraton, in Gu'an Langfang often. This was a particularly special visit, as there were numerous events to celebrate. Namely "Mid Autumn Festival", "National Day" and my Birthday coincided during this period. This Hotel is without a doubt the best Hotel, not only in Gu'an, but in Langfang as well. The "Eatery Restaurant", plays a vital role in the success of this Hotel. I often say this when visiting a great Hotel or Restaurant, it's the "Team", whom makes the establishment a success. The "New" pastry cheff, is truly a great asset to the Restaurant and Hotel. His pastries are of exceptional standard, and the variety is huge "unlike the sister Hotel's Restaurant, The Sheraton", whom barely have any pastries or desert on offer. Without the right team in place, the business can and will, never be truly successful. Especially, in the current highly competitive market. As a former "Regional Retail Manager", with over 15 years of Management experience, I can't help but observe and analyze certain businesses. Being University Qualified in "Customer Relationship Management" and "Retail Management", I appreciate High levels of Customer service. The success of this Hotel and Restaurant, lies in it's team, and their hard work and dedication. True "Managers", lead from the front, and set an example to their staff. As the case with "Samuel" the General Manager, whom always assists his team on the floor. The same can be said for "Marcus" the Restaurant Manager, whom is always "hands on" and working hard on the floor. Such "leadership" sets the tone, for a great team as it will filter down to staff on all levels. Special thanks to "Lydia" the Office Manager, for always being willing to assist in ensuring that guests receive the absolute best, during their stay. Lydia is always courteous and professional. As always, "Marcus" the Restaurant Manager, treated us with extreme courtesy and hospitality. We appreciate your hospitality Marcus, thank you. Thank you to "Molly" from the Restaurant, whom assisted us with with room service, as well as in the Restaurant. It's also note worthy to mention, that it's not only the "Management Team", whom deserve praise. As all team members provided excellent service, during our stay. Thank you to "Housekeeping", for friendly and prompt service. The team at the "Swimming Pool", also provided friendly and prompt service, during our stay, thank you for that. We also appreciated the friendly and professional service, received from the following Restaurant staff: Sam, Peter and Joe. Perhaps, "Marriott" should consider, having this Hotel's "sister" Hotel, "The Sheraton, Chaobai River Hotel's Management and Team, learn about "Hospitality and Service", from this Hotel "Four Points by Sheraton, Gu'an Langfang". As in my opinion, the "The Sheraton, Chaobai River Hotel's Management" is not on standard. The facilities at the Four Points by Sheraton, Gu'an, Lanfang, are on International standard. We always enjoy the Swimming Pool, Lobby Lounge and Outdoor Deck, during our stay. The "Alpacas" are truly amazing creatures and are well taken care of. They truly make guests' stay, more enjoyable. We can highly recommend the Four Points by Sheraton, Gu'an Langfang, to all visitors, "Foreign, and Domestic". This is still our favorite destination, in Gu'an / Langfang and surrounding areas. We look forward to our next stay, see you soon.

Very peaceful and silent.

Это идеальный отель для отдыха с детьми и для посещения Beijing wildlife park! В отеле живут капибары, ламы, козы, кролики, павлины и попугаи, ребенок был в восторге! Детская игровая площадка, большой бассейн на 16 этаже, обязательно берите купальники и шапочки. Есть небольшой тренажерный зал. Такси в Beijing wildlife park стоило всего 15 юаней, единственный минус для туристов , русских уж точно, вы пересекаете границу между городом Гуань и Пекин, поэтому машину останавливают на полицейском пункте, вы выходите, они сканируют ваши паспорта, спрашивают куда направляетесь , номер телефона и тд. При выезде в аэропорт из отеля также останавливали , хотя это было в тот же самый день , поэтому рекомендую выезжать заранее , занимает это вроде минут 15 , но все же будьте готовы, машина такси вас подождет и водитель пройдет в участок тоже с вами. Такси от отеля до аэропорта обошлось 49 юаней ночью. Возле отеля есть супермаркет H+, Pizza Hut, KFC, через дорогу от отеля находится городской парк с детской площадкой и аттракционами. Завтрак в отеле очень разнообразный, наконец то нормальная кофе машина и вкусный кофе , море булочек , варят лапшу , куча разных блюд ! При заселении оплатила 1000 юаней депозитом и потом через 2 дня мне вернулась на карту разница между стоимостью номера 112 юаней, в этом плане тоже все хорошо, я переживала , что разницу уже не вернут. Единственный минус - запах сигарет , хотя нам говорили , что номер no smoking, запах все же был и мы проветривали.

作為親子游 認為這個酒店配套設施很好 唯一不足的是酒店的工作人員 服務不太行。入住當天，大包小包拿着行李沒人接待，還是自己找了門口的保安問有沒有行李架，給我指了行李架的位置，意思我自己推？隨後到了前台，前台才叫了個人幫我們把行李一起推上去。因為看酒店人不多，隨口問了有沒有升級房型，回答説這個房型已經不能升了，好吧。我能接受，隔天因為要就去玩想延遲到2點退房，也説是不行，要看情況，叫我第二天再去問。後面我自己找攜程管家幫忙延遲了退房。這個酒店客人又不多，你説忙不過來我能理解。就這點客人，服務完全不能算五星標準，早餐去吃的時候，看到小朋友也不主動問需不需要寶寶椅，那個沙發座下去差點摔一跤，太軟塌了。

週末避開長沙喧囂嘈雜，躲在固安玩水騎車泡澡，極為舒適，酒店自帶一個小動物園，有羊駝，卡皮吧啦，小羊，孔雀、鴿子都可以投喂。户外有很大的無動力設施，16層是泳池，附近吃的東西很多，叫外賣非常方便，酒店早餐也很豐富

酒店位置好，前面就是中央公園，距離動物園很近，酒店裡還有非常可愛的卡皮巴拉，Ada服務非常貼心，提前聯繫我詢問需求，還升級了房間，下次還會再來。