1st Floor, Huamei Business and Trade Center, 92 Luopu Road, Panyu District, Guangzhou, Guangdong, ChinaVisa hotellinformation
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Gästrecensioner
4.3/5
713 recension
För att säkerställa att de betyg som visas är äkta räknar vi inte bara ut ett genomsnitt. Vi tar även recensionens trovärdighet och gästens vistelsedatum i beaktande för att fastställa det slutgiltiga betyget.
Verifierade recensioner
Läge och interiör4.3
Bekvämligheter4.3
Service4.4
Renlighet4.3
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Negativa recensioner(62)
Aylasoul
Fresh Enjoyable Double Bed Room
Bodde på okt. 2024
Affärsresenärer
8 recension
2.7/5
Publicerades 7 nov. 2024
I had to change rooms due to a very strong smell and found this smell in several rooms before finding an adequate one that had a window that could be opened. I noticed the condition of the room was old and not well kept (stains, furniture corners ruined etc) The staff were friendly, hospitable and they did offer me a refund but at this stage I was still okay staying there as it was harder to move. After checking in and staying in the room I then noticed the lack of cleanliness. While the sheets are fresh, the room was not cleaned properly and this made me uncomfortable to use anything, there was toothpaste inside the mug, a lot of dust underneath the bed and on the mirror, hairs in random places… the toilet seat also literally moved slightly when I used it and it was unstable and I had to be careful. I had intention to extend my stay here originally, but quickly went on to find my next location as I did not feel comfortable in the space. The only positive is that it’s a private room with a big window and very spacious. The hotel could improve it a lot by simply giving everything a proper disinfecting and dusting hard clean…
Översätt
6/8
Svar från boendet: 非常抱歉,沒能讓您滿意,房間的味道是消毒水的味道,每 個房間都衞生間馬桶枱麪都會用消毒水進行消毒,您當天來得比較早,房間都 剛搞完衞生,所以還有一點味道,您 反饋的衞生問題我們高度重視,已讓阿專人進行全面整改處理,破扣的設備已讓工程進行修復,期待您下次光臨!I'm very sorry that I couldn't satisfy you. The smell of the room is that of disinfectant water. Each room uses disinfectant water to disinfect the bathroom toilet counter. You came early that day, and the room was just finished cleaning, so there was still a little smell. We take the hygiene issues you reported very seriously and have asked the relevant personnel to carry out a comprehensive rectification. The defective equipment has been repaired, and we look forward to your visit next time.
Pablo.Arg
Comfortable Spacious Twin Room
Bodde på sep. 2024
Affärsresenärer
32 recension
4.0/5
Mycket bra
Publicerades 29 okt. 2024
good place, easy to arrive, clean and cheapers
Översätt
Svar från boendet: Thank you very much for coming. Welcome to come again next time.
DEEPAK Gz
Peaceful Sleep Twin Room
Bodde på mars 2024
Affärsresenärer
9 recension
5.0/5
Enastående
Publicerades 18 apr. 2024
Nice location worth for Money politely staff
Översätt
Svar från boendet: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Gästanvändare
Peaceful Sleep Twin Room
Bodde på sep. 2024
Familj
2 recension
5.0/5
Enastående
Publicerades 26 okt. 2024
Very good service
Översätt
Svar från boendet: Thank you very much for coming. Welcome to come again next time.
Svar från boendet: 非常抱歉沒能讓您滿意,因為你們訂房後來得早,我們入住時間正常是下午14點後的,你們提前來了,前一天住的客人又還沒有退房,讓你們在前台等了一會,客人一退房客,我們就按排客房工作人員打掃了,平常我們麻將都會一客一洗一消毒的,但是你們一直在等客房阿姨就有點急,可能沒有處理乾淨,非常抱歉,我們已經全體人員開會檢討改進了,後續不會出現這種情況了。
Svar från boendet: 看到您簡單而又深厚的好評真的好激動呢,而且還這麼認可我們的服務,酒店的我們求為每位客官提供最為貼心的服務,為每位客人提供超值的體驗。詩漫是一個富有年輕活力的酒店,以簡約的風格、温馨體貼的服務向客人展示酒店的獨特魅力,您的鼓勵是對酒店的最大支持和鼓勵,我們會用心服務好每一位家人,期待和您的下一次相遇。