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Verifierade recensioner
Läge och interiör4.6
Bekvämligheter4.6
Service4.6
Renlighet4.6
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Negativa recensioner(18)
Lavelua Tui
Deluxe-familjerum
Bodde på dec. 2024
Familj
6 recension
5.0/5
Enastående
Publicerades 2 feb. 2025
This hotel is a good choice for families - the location is perfect within walking distance to the ferry station and easy to explore with young kids. The rooms were spacious, very clean for our family, and the staff were incredibly welcoming and very helpful throughout our stay. Breakfast was fantastic 😋 👌
Översätt
6/8
Svar från boendet: 看到客官簡單而又深厚的好評真的是好激動呢,而且還這麼認可我們的服務~酒店的我們力求為每位客官提供最為貼心細緻的服務,為每位客官帶來超值的體驗。希諾酒店是一個富有年輕活力的酒店,以簡約的風格、温馨體貼的服務向客官展示酒店的獨特魅力。客官的鼓勵是對酒店最大的支持和鼓勵,我們會用心服務好每一位家人,期待和您的下次相遇
Silee
Xinuo Double Bed Room With Zero Pressure Mattress, Memory Pillow, And Independent Air Purification System
Bodde på feb. 2025
Res med vänner
5 recension
4.0/5
Mycket bra
Publicerades 13 mars 2025
The best feature of this hotel is all the front desk staff! They will go for extra mile to assist you anything they can! The hotel lighting is very dark and I don’t like it much but the front staff make my stay very feel at home and very helpful! They make a big difference!
Översätt
Svar från boendet: 尊敬的賓客,感謝您的鼓勵和肯定!我們所追求的就是讓顧客感動,“當顧客有困難需要幫助時,讓顧客感動的機會就到了”,“親情一家人”的服務品牌堅持了N年一直不變,因為有您的認可和鼓勵,我們將傳遞給所有員工,這是對我們最大的獎賞,我們將更加努力!期待您的再次光臨!
Gästanvändare
Rum i queensize
Bodde på aug. 2024
Par
1 recension
4.7/5
Otroligt
Publicerades 11 sep. 2024
Nice hotel with friendly and helpful staff. Upgraded our room for free (thanks a lot for that!). The hotel is located not far from Donghu metro station (around 10 minutes on foot), which is convenient. You can reach all the main attractions rather fast. The room is clean and well equipped, the breakfast was tasty. The only thing to mind is that the neighborhood is not too clean, but it's not the problem of the hotel itself. I would recommend you staying here, if you come to Guangzhou!
Översätt
Svar från boendet: 尊敬的賓客:您好!感謝您選擇希諾酒店,再多的廣告,不如大家的口口相傳,我們向來重視口碑宣傳,更加重視每一個客人的切身感受,衹要您來到酒店,就是我們的貴客,我們願意盡最大的努力,讓您的旅途之旅變得輕鬆愉快順心,期待您的再次光臨,感受希諾酒店不一樣的風采。祝:一切順利
lam tak sing
Rum i queensize
Bodde på mars 2024
Ensamresenärer
7 recension
2.7/5
Publicerades 25 apr. 2024
Hotel stay could be better but because of a leaky pipe that cause the toilet to overflow. Front desk was responsive and immediately change room for me. Location is not the easiest place to find located in a small quaint lane.
Översätt
Svar från boendet: 尊敬的賓客:您好!感謝您百忙當中仔細評價酒店!十分抱歉,沒能給您一個滿意的住宿體驗,您提出的問題酒店也會盡快完善,希望下次有機會您再次入住我們酒店會看到一個不一樣的希諾酒店,小夥伴們也會繼續加油的!
Gästanvändare
Deluxerum i queensize
Bodde på mars 2024
Affärsresenärer
21 recension
2.2/5
Publicerades 12 maj 2024
toilet have bad stinks, seemed to be ventilation is not good , room was ok.
Översätt
Svar från boendet: Dear guest,Thank you for your feedback. We are sorry to hear that you had an unpleasant experience with the toilet. We understand your concern about the bad smell and ventilation issue. We will immediately have our maintenance team check and improve the ventilation system to ensure a better air quality in the toilet.We are glad to know that you were satisfied with the room. Our team always strives to provide comfortable and clean accommodations for our guests.We take your comments seriously and will do our best to address the issues you raised. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Best regards,Hotel Front Desk
JAE YONG
Mysigt queensize-rum
Bodde på maj 2024
Ensamresenärer
3 recension
1.0/5
Publicerades 14 juli 2024
the worst hotel that I ever stayed.
Översätt
Svar från boendet: Distinguished Guests: Hello! Thank you for choosing Chino Hotel and sharing your experience with us. Regarding your feedback, I'm sorry for the inconvenience. Because of some specific factors, the hotel decoration style is like this, uh, really sorry. If you are not satisfied, please contact the front desk at any time. The front desk is on duty 24 hours a day. If you are not satisfied, you can contact the front desk to change your room. Thank you for your valuable suggestions, we will do our best to rectify, to bring everyone a good environment. Thank you again for your suggestions, Wish You a happy life!
Gästanvändare
Rum i queensize
Bodde på aug. 2024
Affärsresenärer
1 recension
4.2/5
Mycket bra
Publicerades 24 sep. 2024
We are pleased
Översätt
Svar från boendet: Dear Guest: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop, for your trust, we will be more persistent, Sino Hotel will always stand in this city, waiting for your arrival! See you or leave! Wish: Smile always ^_^!
Gästanvändare
Rum i queensize
Bodde på aug. 2024
Res med vänner
1 recension
5.0/5
Enastående
Publicerades 7 sep. 2024
Perfect
Översätt
Svar från boendet: 尊敬的賓客:您好,感謝您的點評!酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會,給您提供更滿意、更舒適的休息環境!您的滿意就是我們的追求!期待您的再次光臨。
Gästanvändare
Xinuo Family Room With Zero Pressure Mattress, Memory Pillow, And Independent Air Purification System
Svar från boendet: 尊敬的客人:您好!看到您的評價,我們心裏滿是愧疚與感激。非常感謝您細緻地反饋入住體驗,這對我們提升服務質量至關重要。對於升級房型的波折,要跟您真誠致歉。那些開着門的房間,實則是剛退房尚未完成清潔與檢查的,為了確保您能入住乾淨、安全且設施完好的房間,我們必須遵循嚴格流程。沒能讓您即刻入住升級房型,給您疲憊的旅途添堵,我們深感自責。小希這邊瞭解到您是早上八點就到店了,您詢問的時候小希這邊也確實上去查看了客房,客房都還沒有退房和打掃。小希這邊的工作人員也是跟您詳細的説明瞭,小主您也迴應了我們。很抱歉此次入住未能完全達到您的期望。關於您提及的每一條寶貴的建議我們都將分享至酒店管理層,從細微處發現不足,保持好的方面,改進不足。我們始終追求為賓客打造完美的入住體驗,相信在您下次入住時會有全新的體驗,誠邀您的再次到來。