Yishang Hotel (Changshou Road subway station, Yongqing Square, Guangzhou)

Yishang Hotel (Changshou Road subway station, Yongqing Square, Guangzhou) recensioner

Yishang Hotel (Changshou Road subway station, Yongqing Square, Guangzhou)

No. 3, Huagui Road, Liwan District, Guangzhou, Guangdong, ChinaVisa hotellinformation
Yishang Hotel (Changshou Road subway station, Yongqing Square, Guangzhou)
Yishang Hotel (Changshou Road subway station, Yongqing Square, Guangzhou)Yishang Hotel (Changshou Road subway station, Yongqing Square, Guangzhou)Yishang Hotel (Changshou Road subway station, Yongqing Square, Guangzhou)
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Gästrecensioner

9.4/10
Enastående
838 recension
Verifierade recensioner
Läge och interiör9.4
Bekvämligheter9.3
Service9.5
Renlighet9.5
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Negativa recensioner(8)
Sheau
Smart Superior Room (Double Bed)
Bodde på mars 2025
Familj
1 recension
5.0/10
Publicerades 16 apr. 2025
Room Experience: My first room was completely unacceptable - it didn't match my booking (not a smart room), had terrible privacy issues with visible adjacent windows, and a broken phone. Since the hotel was fully booked, I had to wait until the next day to change rooms. Thankfully, the second room was the "Smart Superior Room" I originally booked, complete with the Xiao Du smart system and proper amenities. Location: Perfectly situated, steps from train station - line 1 , surrouded by malls and eateries. Ideal for convenience and dining. Cleanliness: Unacceptable. Daily cleaning was inconsistent – missed spots, empty shampoo bottle on arrival. Live cockroach in bathroom on final day! Staff response was shocking: "That’s normal, happens once in a while." Absolutely inexcusable – basic hygiene is non-negotiable for any hotel. Service: Needs Serious Improvement. Unprofessional handling of issues, especially the cockroach incident. Staff clearly lack proper training in customer service and accountability. Facilities: Functional but only one elevator – long waits during peak times. Overall: Great location & decent room (after switching), but ruined by filth and apathetic staff. Would not recommend unless management enforces strict cleanliness protocols and retrains staff.
Översätt
Svar från boendet: Dear Guest,Hello! First of all, on behalf of the hotel, I would like to offer you my most sincere apologies. We feel deeply guilty about the various issues you encountered during your stay.The mismatch between the room and your reservation, privacy issues, and the phone malfunction are serious mistakes in our reservation management and room inspection processes. We are truly sorry that we couldn't provide you with the room you reserved upon your arrival and that you had to wait until the next day to change rooms, which brought you a great deal of inconvenience.Regarding the cleanliness issues, the irregular daily cleaning, the failure to replenish supplies in a timely manner, and the appearance of a cockroach seriously violate our service standards. The inappropriate response from our staff has further disappointed you. We have severely criticized and educated the staff involved and will carry out comprehensive service training to strengthen their service awareness and sense of responsibility.We will take immediate actions. We'll optimize the reservation process and strengthen room inspections to ensure that the rooms are consistent with the reservations. A strict cleaning supervision mechanism will be established to prevent such situations from happening again. In addition, we will add another elevator to ease the waiting problem during peak hours.To express our apology, if you choose to stay with us next time, we will offer you a 50% discount and complimentary breakfast. We sincerely hope that you can give us another chance. We will definitely satisfy you with a brand - new service and environment. If you have any questions or suggestions, please feel free to contact us at any time.
Lok Fai Joyce
Mysigt queensize-rum
Bodde på feb. 2025
Familj
5 recension
10.0/10
Enastående
Publicerades 17 mars 2025
Hotel location is great . Walking distance to Shangxiajiu Street and Chen Clan Ancestral Hall. Hotel is clean and offers simple breakfast.
Översätt
Svar från boendet: 尊敬的賓客,您好,看到您的滿分點評認可,我們非常感動!每個城市總會有讓人惦念的理由,每個季節都有我們難忘的景色,每段旅程都有不一樣的甜美而有温馨的回憶,希望宜尚酒店會是您回憶裏最温馨最獨特的那個!常來宜尚酒店看看喔,祝您一切順利,安好!
Raiolu
Smart Standard Room (Double Bed)
Bodde på feb. 2025
Familj
4 recension
7.0/10
Publicerades 17 mars 2025
This local hotel chain is located at the heart of Liwan district which is ideal for roaming around for local foods. The main issue is that the room does not come with a fridge and there is no ice-maker machine either in the hotel. If you want to a cold drink or beer, you need to go to 7-11 store nearby to buy a cup of ices for RMB4!
Översätt
Svar från boendet: 尊敬的賓客您好!感謝您對宜尚酒店(廣州上下九永慶坊長壽路地鐵站店)的點評!不知是我們哪裡做得不夠好還是您不小心少點了一下下,我們深感自責,同時也給我們敲響了警鐘,時刻提醒自己要取長補短,屆時還期待您的5分好評哦!地處繁華地段,免費提供自助洗衣,24小時健身房,等服務,自助早餐品種豐盛,美味可口!期待您再次光臨!
Eddie 2020
Smart Standard Room (Double Bed)
Bodde på feb. 2025
Ensamresenärer
1 recension
8.0/10
Mycket bra
Publicerades 8 mars 2025
I stayed for 5 nights..I enjoyed the stay I could see everyone is trying very hard to give every guest a good staying experience From front desk to cafe, to housekeeping 阿姨。。everyone is hardworking Location..just a few mins walk to metro and eateries in older part of Guangzhou which I love At this price point..it is a good stay
Översätt
6/9
Svar från boendet: 尊敬的賓客您好!一座城、一段美好的回憶,感謝您選擇宜尚酒店(廣州上下九永慶坊長壽路地鐵站店),您的認可是對我們最好的鼓勵,同時我們也在不斷努力,力求做到完善。酒店6樓有自助餐廳,早餐有40多個品種,豐富營養,總有幾款適合您噢,酒店6樓還有免費健身房和洗衣房,出差旅行也可以隨時健身娛樂,前台小客服24小時在線,真誠期待您的再次光臨!
Gästanvändare
Smart Deluxe Room (2 Beds)
Bodde på feb. 2025
Familj
4 recension
10.0/10
Enastående
Publicerades 13 mars 2025
Hotel below have 7-11 and pharmacy , very convenient Nice place to stay, housekeeping done everyday.
Översätt
Svar från boendet: 尊敬的賓客您好!一座城、一段美好的回憶,感謝您選擇宜尚酒店(廣州上下九永慶坊長壽路地鐵站店),您的認可是對我們最好的鼓勵,同時我們也在不斷努力,力求做到完善。酒店6樓有自助餐廳,早餐有40多個品種,豐富營養,總有幾款適合您噢,酒店6樓還有免費健身房和洗衣房,出差旅行也可以隨時健身娛樂,前台小客服24小時在線,真誠期待您的再次光臨!
Tsang Tai Kin
Smart Superior Room (Double Bed)
Bodde på mars 2025
Familj
4 recension
9.0/10
Utmärkt
Publicerades 11 apr. 2025
Nice ambience, however I would Suggest to provide hot tea in breakfast
Översätt
Svar från boendet: 尊敬的賓客您好!感謝您選擇宜尚酒店(廣州上下九永慶坊長壽路地鐵站店),我們很高興您在酒店有一段愉快的入住經歷, 感謝您對酒店的支持與信任,同時感謝您對我們提出的寶貴建議,我們將繼續努力,為您提供更加舒適温馨的入住體驗。期待着您的再次光臨和惠顧!
Ky_
Smart Superior Room (Double Bed)
Bodde på jan. 2025
Affärsresenärer
46 recension
9.0/10
Utmärkt
Publicerades 25 feb. 2025
Stayed here for 4 nights. Overall the cleanliness is good and location is near to the Shangxijiu Pedestrian Street and close to the MRT station. Like the service here as the staff are friendly and welcoming. Breakfast is good variety for the price
Översätt
Svar från boendet: 尊敬的賓客您好!感謝您對宜尚酒店(廣州上下九永慶坊長壽路地鐵站店)的點評!不知是我們哪裡做得不夠好還是您不小心少點了一下下,我們深感自責,同時也給我們敲響了警鐘,時刻提醒自己要取長補短,屆時還期待您的5分好評哦!地處繁華地段,免費提供自助洗衣,24小時健身房,等服務,自助早餐品種豐盛,美味可口!期待您再次光臨!
Rodolfo Cesar
Mysigt queensize-rum
Bodde på mars 2025
Par
5 recension
10.0/10
Enastående
Publicerades 14 apr. 2025
It was perfect! Amazing facilities and cleanliness. I recommend.
Översätt
Svar från boendet: 尊敬的賓客您好!感謝您對我們的認可,服務和衞生一直是我們持之以恆,嚴格把關的,我們希望讓每一位入住的客人都能有賓至如歸的般的享受,能在旅途中給您帶去一絲絲温暖,就是我們最大的追求和目標。酒店前台24小時供應茶飲來一杯很贊哦,酒店6樓有免費的洗衣房和健身房,大堂還有免費茶飲噢,酒店距離永慶坊僅1.3公里,附近還有荔灣湖公園,陳家祠,上下九步行街等景點,購物娛樂十分便利噢,歡迎您再次光臨,祝您生活愉快!
Christiong
Smart Standard Room (Double Bed)
Bodde på jan. 2025
Familj
13 recension
8.5/10
Mycket bra
Publicerades 23 feb. 2025
Hotel located at old Guangzhou town. Breakfast was awful. Room amenties was nice. And not sure if there wrre bed bugs on the bed as I was feeling itchy for 2 of the 5 nights stay there. They also did not vacuum and mop the floor throughout out stay so the floor was rather dirty towards the end of the trip. Overall for the price paid could be better. The receptionist was friendly and upgraded my room.
Översätt
Svar från boendet: 尊敬的賓客您好!感謝您入住宜尚酒店(廣州上下九永慶坊長壽路地鐵站店)並給我們提供為您服務的機會。您的點評裏有支持有建議是我們非常難得的寶貴財富,我們也將繼續努力不斷完善各項服務,希望能在這裏與您再相逢。祝您心情愉快,闔家幸福!
Gästanvändare
Smart Standard Room (Double Bed)
Bodde på jan. 2025
Familj
1 recension
9.0/10
Utmärkt
Publicerades 18 feb. 2025
Good location in central of Guangzhou. Right below the hotel is a 7-11, noodle shop and McDonald. A 5 minute walk away, there is a Starbucks (opens at 6:45am) and Uniqlo store. Room is modernly spacious with comfortable beds and different size and types of pillows.
Översätt
Svar från boendet: Dear guest, hello! Thank you for your review of Yishang Hotel (Guangzhou Shangxia Jiuyong Qingfang Changshou Road Subway Station)! I don't know if it's because we didn't do well enough or if you accidentally missed something. We feel deeply remorseful and at the same time, it has sounded the alarm for us, reminding us to learn from each other's strengths and weaknesses. We look forward to your 5-point positive review at that time! Located in a bustling area, free self-service laundry, 24-hour gym, and other services are provided. The self-service breakfast is diverse and delicious! Looking forward to your visit again!
Gästanvändare
Smart Deluxe Room (2 Beds)
Bodde på jan. 2025
Familj
1 recension
10.0/10
Enastående
Publicerades 22 feb. 2025
Location is excellent. It is near to train station, shopping mall and loads of local eateries and shops. Room is spacious and clean. The best part is definitely the service staff. Nice, polite and kind to my family and delivered parcels. Will definitely stay here again.
Översätt
Svar från boendet: 尊敬的賓客您好!感謝您對宜尚酒店(廣州上下九永慶坊長壽路地鐵站店)的點評,如果您下次再來一定要告訴我們,我們會用最好的服務去接待您。還是熟悉的味道,還是熟悉的人,帶給每一位離家在途的客人以温馨和體貼,用心温暖您的旅程,讓您有回家的感覺,不論您到哪裡,都希望我們是您的首選。酒店附近有永慶坊,上下九步行街,吃喝玩樂一應俱全,祝您生活愉快!
Angelo Andres Valenzuela Espinace
Mysigt queensize-rum
Bodde på jan. 2025
Res med vänner
5 recension
10.0/10
Enastående
Publicerades 28 feb. 2025
Good people and good experiences. It's convenient for the location.
Översätt
Svar från boendet: 尊敬的賓客您好!一座城、一段美好的回憶,感謝您選擇宜尚酒店(廣州上下九永慶坊長壽路地鐵站店),您的認可是對我們最好的鼓勵,同時我們也在不斷努力,力求做到完善。酒店6樓有自助餐廳,早餐有40多個品種,豐富營養,總有幾款適合您噢,酒店6樓還有免費健身房和洗衣房,出差旅行也可以隨時健身娛樂,前台小客服24小時在線,真誠期待您的再次光臨!
Gästanvändare
Smart Deluxe Room (2 Beds)
Bodde på feb. 2025
Familj
2 recension
10.0/10
Enastående
Publicerades 18 mars 2025
Room is spacious and breakfast is fantastic
Översätt
Svar från boendet: 尊敬的賓客您好!一座城、一段美好的回憶,感謝您選擇宜尚酒店(廣州上下九永慶坊長壽路地鐵站店),您的認可是對我們最好的鼓勵,同時我們也在不斷努力,力求做到完善。酒店6樓有自助餐廳,早餐有40多個品種,豐富營養,總有幾款適合您噢,酒店6樓還有免費健身房和洗衣房,出差旅行也可以隨時健身娛樂,前台小客服24小時在線,真誠期待您的再次光臨!
LvJade
Smart Deluxe Room (2 Beds)
Bodde på nov. 2024
Res med vänner
2 recension
10.0/10
Enastående
Publicerades 22 dec. 2024
The room is very spacious and I like the fittings. The free use of washer and dryer is very welcome. Location wise the hotel is very convenient. Highly recommend.
Översätt
Svar från boendet: Hello dear guests! Thank you for your comments, your support is our greatest encouragement, the hotel has free self-service laundry, free WiFi, the hotel has a cafeteria on the 6th floor, breakfast has more than 40 varieties, rich nutrition, there are always a few suitable for you, there are free gyms and laundry rooms on the 6th floor of the hotel, you can also travel at any time fitness and entertainment, the front desk customer service is online 24 hours a day, welcome to come again next time.
DONUTZEPHYR
Rum i queensize
Bodde på nov. 2024
Ensamresenärer
1 recension
10.0/10
Enastående
Publicerades 7 dec. 2024
The receptionists were really helpful. The room was clean and modern, just as promoted. Very recommended.
Översätt
Svar från boendet: Dear guest, hello! Thank you for your praise, can meet you must be our fate, we have been insisting, do not forget the original heart, the hotel has a buffet restaurant on the 6th floor, breakfast has more than 40 varieties, rich nutrition, there are always several suitable for you oh, the hotel has a free gym and laundry room on the 6th floor, travel can also be at any time fitness entertainment, the front desk customer service 24 hours online, Welcome to come again next time, wish you a happy life!