Kyriad Marvelous Hotel (Guangzhou Thirteen Line Up Nine) recensioner

This is my second time here in one week, service is great, hotel is on is amazingly clean. Cannot expect more for the price

Good value for money. All went smoothly. people smoke inside the hotel, even though its forbidden but I believe it's normal.

After check in and reached in room got heavy cigarette smell and the floor is very dusty there is also a little crack on the floor

The hotel is about a 10-12 minute walk to the nearest Metro station which we were okay with as we enjoy seeing the neighborhood and visiting local shops. I gave it a 3 only because it's not the ideal location if you plan to walk to and from the Metro with your luggages. We booked an inside room with no windows because it was marked non-smoking. However, the room had a smell which we were told is from humidity. There's an in-room air filtration unit which didn't really help a lot. Someone in our group booked a smoking room with window and his room turned out smelling better. Overall, a good value neighborhood hotel if you keep your expectations in check.

Reasonably priced. I requested for room change due to strong cigarette smell. Small shower room but not an issue. The shower gel head gets stuck on every pump and had to be manually pulled up after every pump. I was given a fresh one upon request on my second night. It’s about 10 minutes walk to the nearest metro station.

The place is comfortable and the price is worth it. And service is good.

your average hotel. clean. location is bit far from nearby attractions.

Good Customer Service

這次的前台服務很不好，溝通有問題，安排的房間不滿意，房間電話也是壞的，前台確認了以後也不叫人來修。洗完頭洗完澡的時候發現浴室裏有一衹大黃蜂，頭髮都不敢吹，房間電話壞的又不能呼叫總機，用手機打攜程裏留的電話也沒人接，後來用大衣裹住跑一樓叫人來抓蜜蜂，修電話……

酒店在老城區，街區很窄，環境一般，不過很多好吃的當地小店。酒店環境一般，房間較小，價格相對來説也不便宜，對於追求性價比的人來説不太合適

床具和被子枕頭非常柔軟舒服。環境優美，前台服務非常熱情。設施齊全，前台服務人員很熱情，滿意，下次過來這邊還會住這裏。

不錯的酒店，地理位置極佳，去上下九、十三行和永慶坊都非常方便；附近吃吃喝喝很熱鬧，有煙火氣。酒店整體服務不錯，房間乾淨衞生，服務到位，唯一小遺憾部分位置手機信號有點弱。前台的小哥楊佳彬的服務也是一級棒！給我們在廣州的這幾天留下了很好的回憶！

酒店服務人員態度有待提升 這是我遇過酒店前台服務人員最不好的一次 電梯也衹有一台上下也比較慢 整體整潔還可以

衞生乾淨，設備完好，服務態度非常好，很暖，離地鐵不遠，環境挺好，住的舒服，下次還來這家，推薦！