Guangzhou Golden Eagle Hotel (Yuexiu Park Xiaobei Metro Station) recensioner

Svar från boendet: 親愛的朋友，您好~非常感謝您選擇金鷹酒店，很高興您對酒店表示滿意，您的滿意令我們深感鼓舞。一次偶然的機會，我們遇見了您；一次偶然的機會，您選擇了我們。生命中有太多選擇，您每次選擇都是一種緣分，感恩緣分讓我們與您相識，我們在這裏期待與您再次相逢

Svar från boendet: Dear guest, thank you for choosing to stay in our hotel and giving positive comments.We warmly welcome you to come back again and again！

Svar från boendet: Dear guest, thank you for choosing to stay in our hotel and giving positive comments.We warmly welcome you to come back again and again！

Svar från boendet: Dear guest, thank you for choosing to stay in our hotel and giving positive comments.We warmly welcome you to come back again and again！

Svar från boendet: Dear customer, hello! Thank you very much for choosing to stay at our hotel and taking the time to share such detailed check-in feedback! We are delighted to learn that you have recognized the cleanliness of the room and the functionality of the lobby, which will motivate us to continue maintaining high standards of service quality. We deeply apologize for the unclear signage at the main entrance, communication barriers among employees in English, poor privacy in some rooms, and limited breakfast options. Your feedback has pointed us to key areas for improvement. At present, we have started to optimize the hotel entrance guidance, strengthen employee English training, and further enrich the breakfast menu based on guest preferences. Your opinion is crucial to us, and we sincerely look forward to the opportunity to bring you a more complete stay experience in the future. You are also welcome to contact us at any time, and we will do our best to meet your needs! Thank you again for your tolerance and support!

Svar från boendet: Dear guest, thank you for choosing to stay in our hotel and giving positive comments.We warmly welcome you to come back again and again！

Svar från boendet: Dear guest, thank you for choosing to stay in our hotel and giving positive comments.We warmly welcome you to come back again and again！

Svar från boendet: Dear customer, hello! Thank you very much for choosing to stay at our hotel and taking the time to share your experience feedback. Due to the building structure, some room types in the hotel are indeed smaller in size. We have marked the area and layout of different room types in detail on the official platform. We are sorry that the room space did not meet your expectations this time. We understand that a comfortable living environment is crucial for every guest. To express our apologies, we sincerely invite you to contact us during your next stay. We can prioritize upgrading your room type or provide exclusive benefits for you. We look forward to the opportunity to bring you a comfortable stay experience again! Thank you again for your supervision and suggestions. Wishing you a happy life!

Svar från boendet: Dear guests,Hello! Thank you very much for choosing to stay in our hotel and taking the time to give feedback. We apologize for the fact that this stay experience failed to meet your expectations! With regard to baggage handling, the failure to provide you with assistance in time is a major omission in our service. We have checked the relevant processes as soon as possible and will strengthen staff training to ensure that we can provide more detailed and thoughtful services for our guests in the future. We sincerely apologize for the shortage of breakfast. The shortage of bread and fruit you mentioned exposed the serious shortage of our meal preparation and supplementary meal. We have reassessed the food supply and optimized the replenishment mechanism to ensure sufficient ingredients during peak hours. If a similar situation occurs in the future, the staff will take the initiative to coordinate alternative meals or provide other solutions. Once again, I apologize for the inconvenience, and sincerely hope to have the opportunity to make up for the regret in the future and provide you with better service! I wish you a happy life!

Svar från boendet: Thank you very much for your kind words about our hotel! We are truly honored to hear your high praise for our front desk staff, room cleanliness, room upgrade, and our prime location. The helpfulness of our front desk team is an integral part of our hotel culture, and we are delighted to have been able to assist and accommodate you. Our proximity to the subway station indeed offers great convenience for our guests' travel needs, and we are thrilled that you enjoyed the upgraded room on a higher floor, providing you with a better view and experience. Additionally, we take great care to cater to the diverse needs of our guests, including thoughtful services such as providing sprays for our Muslim guests. Once again, thank you for your valuable feedback, and we look forward to serving you again in the future!

Svar från boendet: Dear Guest,Thank you very much for choosing our hotel and taking the precious time out of your busy schedule to leave us such a detailed review. We are delighted that our business room type, with its more modern facilities, has won your favor, especially its excellent location close to the gym and laundry service, which has added more convenience to your stay.Regarding the operating hours of the gym and laundry service you mentioned, we fully understand the inconvenience this has caused you. Considering that some other guests check in late due to business trips, opening at 7 a.m. may prevent other guests from having a guaranteed sleeping environment. We are always committed to continuously improving our service quality to ensure that every guest can enjoy the most considerate and comfortable service experience.Once again, thank you for your valuable feedback. It is not only an affirmation of our work but also a driving force for us to keep improving. We look forward to having the honor of welcoming you again in the future and presenting you with more complete facilities and more attentive services.Wish you a happy life and all the best!

Svar från boendet: Dear guest, thank you for choosing to stay in our hotel and giving positive comments.We warmly welcome you to come back again and again！

Svar från boendet: Dear guest, first of all, we are extremely grateful for your valuable feedback. Your comments are of great significance to us. We are deeply sorry to learn that you were dissatisfied with the room facilities. This is definitely not the accommodation experience we hoped you would have. We have always been committed to providing a high-quality accommodation experience. Clearly, we failed to meet your expectations in this service. We understand that a comfortable and warm accommodation environment is crucial for every guest. We promise to immediately conduct a comprehensive inspection and repair of the room facilities to ensure that such problems do not occur again. At the same time, we will also strengthen the training of our staff to improve our service quality and ensure that every guest can enjoy the best accommodation experience. Thank you again for your feedback. Your opinions and suggestions are a valuable asset to us. We sincerely hope that you will visit our hotel again. At that time, we will do our best to provide you with even more perfect service. Wish you a pleasant life!

Svar från boendet: Dear guest, thank you for choosing to stay in our hotel and giving positive comments.We warmly welcome you to come back again and again！