White Swan Hotel

Utmärkt läge och välutrustade rum. Personalen var mycket effektiv och löste problem snabbt, vilket är värt att berömma. Nackdelarna var att flygplan passerade nästan varje minut med bullriga motorer. Dessutom var det helgdag med många turister som blockerade lobbyn för att ta bilder, vilket gjorde det ganska bullrigt. Vi kunde inte heller få sen utcheckning, vilket hotellet borde vara mer flexibla med.

Läget var utmärkt för en övernattning - trevliga utrymmen att promenera runt i Shamian och se den koloniala inredningen. Rummet var bekvämt och tyst. Men för att vara ett femstjärnigt hotell kunde servicen - utifrån vår erfarenhet vid incheckningsdisken och middagen på restaurangen - förbättras mycket.

Duschkrämen är tom, kvaliteten på toalettartiklarna är riktigt dålig, standarden för ett budgethotell och receptionens bemötande är verkligen svårt att beskriva. Guangzhou må vara fuktigt. Faciliteterna är uppenbarligen gamla.

Right off of Shamian Island, this was a wonderful place to stay with my family. They tested everyone with courtesy and care and the place had both an extraordinary sense of history and centrality. They sent us gift dumplings from their bakery, Kingsleys, at no charge, when we forgot them. Few places are this classy.

Good amenities, beautiful environment and lots of Chinese restaurants, delicious dim sum too!

The hotel's receptionist is very nice and friendly. She arranged the room which matched what I expected to. The air-conditioning was quite cool and the room hygiene was satisfactory. I would introduce the Hotel to other friends and relatives when they travel to Guangzhou.

service was impeccable, room was comfortable and clean, location was convenient - Shamian island was beautiful at night. we enjoyed our stay very much.

Great hotel In a super location ! Thoroughly enjoyed our stay, the pool and fitness & health facilities. The location had a unique atmosphere on the historic island of Shamian ( hope I wrote it correctly) where the atmosphere was historic,clean, nice boutiquish type shops and very peaceful. We had stayed earlier in another part of commercial downtown and this was much better. Our only critiques were that it was impossible to get a nice dim sum here which is amazing since we are in the heart of Cantonese cuisine.

We would like to thank the whole team of club lounge staff for their sincere attentiveness. Everyone was extremelyhelpful and friendly. The team really went their way to help us with any issue. We had a really good time staying at White Swan.