Lavande Hotel (Guangzhou Baogang Avenue Grandbuy Xinyicheng) recensioner

We booked a non-smoking business double room. The room reeked of smoke as soon as we entered and we do not smoke or like the smell. The room was also a lot smaller than the photos showed, and the bed was sagging a bit and not the most comfortable. The floor's carpet was old and gross that I bought a pair of sandals so I did not have to step on the grime. The bathroom was musty and had black mold in the caulk. We saw a very large cockroach in the hallway and no one seemed to care. The front desk primarily spoke Mandarin only, with the exception of 1 nice gentleman who spoke fluent Cantonese. Prior to checking in, we called to notify that we were checking in the next day since our flight was arriving in the early morning. My dad was already in Guangzhou and also physically went there to confirm with the front desk. On the day of check-in, they still were confused and almost gave our room away. The location is near a lot of food and activities, but the hotel itself is on the 4th and 5th floors and the whole place just reeked of smoke. We were honestly disappointed with our stay, and I would not recommend this hotel for non-smokers and non-Mandarin speakers. It was difficult to even check in here, even with family help.

There are fewer hotel options for foreign travellers in China, so this one was fine. The hotel looks like the photos and has all the basic amenities. The staff had limited English, but did their best to be helpful.

just so so

Not clean its located next to bridge very noise area

因為以前也在麗楓住過，所以選酒店的時候就沒有參考評論區，畢竟連鎖的，但入住之後……一開門真的很一般，和之前住過的那家真的差距很大！首先一股很濃的臭味，房間也悶悶的，全身鏡臟臟的，被子掀開第一眼有根頭髮，心想可能是搞衞生的阿姨留下的就沒在意那麼多了，晚上洗澡的時候才發現花灑也很邋遢……很多水漬痕跡，用吹風機的時候又發現……吹風機摺疊的，立不起來，吹風口也發黴了？還是很多毛絮？……臟兮兮的……然後窗簾是自動的，但我覺得很雞肋，失靈了吧……根本關不上，手動去拉吧得很費勁才能拉上……然後紗窗上都掉了兩個掛鈎……真的不理解啊！至於隔音問題，個人感覺那個酒店應該都存在這個問題，能聽到隔壁的聲音，但聽不清楚説的啥，房間外的人説話倒是聽的很清楚，所以隔音問題對我來説還好，不是啥大問題。但連鎖酒店不應該是統一標準的嗎！怎麼這家店這麼差啊！大概率以後不會再住麗楓了！

住了那麼多酒店，第一次住到這種換了三四次床單被套的不是有頭髮就是有黑點，要不就是床單枕套破的，衞生質量真的不行，洗個澡水溢得到處都是消不下去，拿出來的解決措施僅僅是延遲退房，想換房都換不了，房間設施還很老舊

馬桶是發黃的，馬桶蓋是鬆動的，放毛巾的地方看起來臟臟的，整個房間都顯得老舊和臟

酒店服務周到，房間舒適，性價比很高！前台小姐姐辦事麻利 好評

訂房的時候兩個服務員態度非常好 但是晚上回來的時候換了一個人無緣無故要求我們報房間號要看有沒有登記，隔天催退房的服務員態度極差威脅我晚一個小時加收40塊錢

周邊環境很好，設施乾淨整潔讓人很舒適，前台服務到位

首先説一下酒店沒有停車場扣一分，房間的牆上都起塵掉皮，扣一分，房間的電視線很雜亂扣一分，房間的冰箱不製冷，房間的鎖釦壞了扣一分，房間特別小，性價比不高，最重要的是房間不隔音

在這裏住的格外踏實。環境極其出色，裏裡外外都清潔的很到位，服務也很貼心，不管是前台小姐姐還是客房服務人員都會主動親切的問好，辦事效率高。

床單被褥都很乾凈，睡起來很放心。隔音也很好，不會受外界的影響。服務貼心，有求必應，真是一個不錯的選擇，會推薦給朋友們，同事們的。

已要求換房間一次，但第二個房間還是很臟，尤其是洗手間浴室，其他地方，除了床單，都蓋上一層毛塵，日久失修，設備很舊，浴室抽風是壞的，牆上的電源插頭也有一部分是壞的，空調也不冷，還有大堂電梯也很臟（看照片），體驗很差，大家別踩雷。