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Verifierade recensioner
Läge och interiör9.5
Bekvämligheter9.2
Service9.4
Renlighet9.5
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CheongDerek
Kapok Twin Bed Suite
Bodde på apr. 2025
Familj
1 recension
10.0/10
Enastående
Publicerades 2 juni 2025
We came on a vacation with our families and booked 3 rooms in total. As we decided to choose the stay and dine option on selected nights to indulge in the restaurants within the hotel,we ended having to make multiple booking separately and in different category rooms. As such it was rather troublesome when we need to switch around the rooms on different dates. However, thanks to Ms Gillian from the front desk who was really accomodating and kind to give us an upgrade basis on our highest paid room booking type and allowed us to keep the same room type throughout our 5 nights at the hotel. The suite room was huge and on level 25th floor with a good view. It was very comfortable and we ended up coming back early some nights to chill in the hotel room with our families. It was an extremely pleasure stay which we highly recommend.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel, and your kind affirmation of us. We will keep providing the qualified product and service. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. Thank you again for your time and come visit us again shortly.SincerelyGuest Service Manager - Rem
Mohanad
Rum Premier King
Bodde på apr. 2025
Affärsresenärer
3 recension
10.0/10
Enastående
Publicerades 17 maj 2025
The hotel service is enthusiastic, the hygiene is clean and tidy, the room is warm and spacious, the location of the hotel is superior, the room price is very affordable, and the price performance ratio is high! What I got was not only a comfortable and pleasant stay, but also the hustle and bustle of life on earth. This is what I think of this hotel, super awesome! Cecilia at the front desk was wonderful, very friendly, arranged a free upgrade, the room was clean and tidy, well-equipped, and very comfortable to stay in! I will definitely come back next time
Cecilia thank you so much for helping us 🤝
Översätt
Svar från boendet: Dear Valued Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel, and your kind affirmation of us. We will keep providing the qualified product and service. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. Thank you again for your time and come visit us again shortly. SincerelyGuest Service Manager-Yannis
PUN
Rum Premier King
Bodde på apr. 2025
Res med vänner
7 recension
9.0/10
Utmärkt
Publicerades 8 juni 2025
Good classic Five stars hotel, great location. LN Garden hotel has long history in Guangzhou.
Översätt
Svar från boendet: 尊敬的賓客,感謝您選擇下榻繁花綻放的廣州花園酒店,並在此花寶貴的時間與我們分享您的入住體驗。我們很高興看到您對我們的認可,我們相信,深入體驗一座城市,值得去探索它的美食,藝術和自然。1980年,世界著名設計大師-貝聿銘先生高瞻遠矚,融合傳統與現代的元素,結合嶺南文化特色,為廣州花園酒店進行了整體建築概念設計。打卡建築大師經典佳作,為您此趟旅行更添風采。廣州花園酒店為您提供熱情的服務,難忘的體驗和經典美食之旅。酒店擁有21000平方米的深氧自然花園,828間客房以及多間各具特色的無國界餐廳,加上我們的26個歷史文化藝術打卡點,是您商務出行和休閑度假的絕佳選擇。在中西文化與自然生態相融合的超凡體驗中,令賓客盡享愜意,是我們始終如一的使命。我們衷心希望廣州花園酒店能夠成為您旅居廣州的首選之地。祝您生活愉快! 賓客服務經理 - Jocelin
SXLP
Premier-tvåbäddsrum
Bodde på apr. 2025
Affärsresenärer
3 recension
6.5/10
Publicerades 16 maj 2025
Not impressed and upset with
- room layout
Very bad for going to toilet at night. You’ll stumbled on the partition
The shower and toilet shares the same sliding doors which is impossible for two persons to shower and be in a toilet at the same time ( to have a privacy) plus the door are not soft closed so at night you can here door slammed
-cigarette smells on non smoking floor
I suffered to sleep as cigarette fumes seeped into the room at night from 8pm for hours and last night at midnight still have the fumes coming into the room. The first night I called the hotel asking them to check with the maid next morning which room a smoker stayed (near my room2118) and the hotel should give him a warning . Of course nothing was done and I suffered and couldn’t breathe for three nights.
Didn’t asked to change the room as more hassle yo ask my partner to repack.
-Some kind of construction noises outside at night
-Staffs couldn’t speak English well and some don’t have good service mind like a 5 stars hotel staffs should have.
Other than above room is good clean, breakfast quality was good, concierge service okay.
Cannot rate logistics as using a taxi a lot.
Not a lot of shops and restaurants nearby. The department stores is about 1km walk from the hotel.
Översätt
Svar från boendet: Dear Valued Guest, The Garden Hotel Guangzhou would like to express our sincere gratitude for your support and send our warmest greetings. We are sorry to learn that your recent stay with us did not meet your expectations. We sincerely apologize for any inconvenience this may have caused you. We are always committed to providing guests with home-like attentive services and a comfortable and cozy living space. Ensuring guests' satisfaction is our unwavering goal. Our management team attaches great importance to your feedback. We will definitely improve our work based on the identified shortcomings and continuously enhance our service quality. We sincerely look forward to serving you again, hoping to have the opportunity to apologize to you in person and create a different sojourn experience for you. Wish you a pleasant life! Guest Service Manager - Rem
Gästanvändare
Rum Premier King
Bodde på mars 2025
Affärsresenärer
3 recension
10.0/10
Enastående
Publicerades 2 maj 2025
This is my favorite hotel in Guangzhou. Everything there is high level. The room is very beautiful and big, it has actually 2 rooms - living room and bedroom. All the details in interior are so beautiful, have many decorations in Chinese style which are amazing.
Big advantage is Nespresso coffee machine in the room.
But the most impressive thing in this hotel - it’s garden with ponds with beautiful fishes and waterfall!
This garden is a masterpiece and I spent a lot of time walking there.
The lobby of the hotel made in traditional Chinese style with big fresco on the wall. And it’s also very beautiful and impressive.
I really love this hotel and I’m waiting for the next time to come back here.
I can highly recommend this hotel to stay!
Översätt
6/9
Svar från boendet: Dear Valued Guest,Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel, and your kind affirmation of us. We will keep providing the qualified product and service. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. Thank you again for your time and come visit us again shortly. SincerelyGuest Service Manager - Rem
Gästanvändare
Premier-tvåbäddsrum
Bodde på apr. 2025
Familj
1 recension
8.5/10
Mycket bra
Publicerades 12 maj 2025
overall is good, the front door not enough staff to to help load and unload our luggage.
Översätt
Svar från boendet: Dear Valued Guest, Greeting from LN Garden Hotel, Guangzhou. Thank you for your comments. Unfortunately, we learned that your stay this time did not meet your expectations. On behalf of the entire team, we do sincere apology for the inconvenience that caused for you. Our goal is to offer guest a comfortable, elegant living experience. We are well aware that there is still space for improvement in your stay experience, and we hope to give you an opportunity to personally understand your service needs upon your next stay. We sincerely look forward to serving you again and giving us the opportunity to create a unique travel experience for you. Wishing you a happy life!SincerelyGuest Service Manager-Yannis
Gästanvändare
Premier-tvåbäddsrum
Bodde på mars 2025
Affärsresenärer
1 recension
10.0/10
Enastående
Publicerades 7 apr. 2025
I recently had the pleasure of staying at the LN Garden Hotel in Guangzhou, and it was truly an exceptional experience. From the moment we arrived, the service, hospitality, and overall atmosphere were outstanding. The staff were extremely polite, attentive, and always willing to help, making our stay incredibly smooth and convenient.
A special mention to Winnie Lie, who went above and beyond to ensure our check-in process was seamless and quick. Her professionalism and warm attitude really set the tone for our entire stay.
The food at the hotel was equally impressive — a wide variety of delicious options that were beautifully presented and consistently fresh.
Overall, I had a wonderful experience at LN Garden Hotel and would definitely stay here again. Highly recommended to anyone visiting Guangzhou!
Översätt
Svar från boendet: Dear Guest,Thank you for choosing to stay at the Guangzhou Garden Hotel, which is in full bloom with flowers. We also appreciate you taking the precious time to share your stay experience with us. We are delighted to see your recognition of our hotel.We believe that to truly experience a city, it is worthwhile to explore its cuisine, art, and nature. The Guangzhou Garden Hotel offers you warm service, unforgettable experiences, and classic culinary journeys. The hotel features a natural garden of 21,000 square meters filled with fresh oxygen, 828 guest rooms, and several distinctive borderless restaurants. In addition, with our 26 historical, cultural, and artistic spots for photo-taking, it is an excellent choice for both your business trips and leisure vacations.It is our consistent mission to make guests enjoy maximum comfort in the extraordinary experience that combines Chinese and Western cultures with the natural ecology. We sincerely hope that the Guangzhou Garden Hotel can become your first choice when you are in Guangzhou.Wish you a pleasant life!Guest Service Manager - Jocelin
Wendy16
Rum Premier King
Bodde på mars 2025
Res med vänner
45 recension
10.0/10
Enastående
Publicerades 6 apr. 2025
I just completed a two-night stay at the Garden Hotel in Guangzhou, and it exceeded my expectations. The staff were incredibly welcoming and attentive, ensuring that all our needs were taken care of. Our room was spacious, comfortable, and offered stunning city views. Dining at the hotel was a highlight, with a great variety of delicious options. The location also made it easy to explore nearby attractions. Highly recommend!
Översätt
Svar från boendet: Dear Valued Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel, and your kind affirmation of us. We will keep providing the qualified product and service. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. Thank you again for your time and come visit us again shortly. SincerelyGuest Service Manager-Yannis
Jonny Mitchell
Rum Premier King
Bodde på mars 2025
Par
24 recension
10.0/10
Enastående
Publicerades 6 apr. 2025
Excellent stay at the garden hotel! As always. 5 star facilities and service. Hot tub is nice to relax in outside and have a swim. This is our go to place for a staycation.
Översätt
Svar från boendet: Dear Valued Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel, and your kind affirmation of us. We will keep providing the qualified product and service. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. Thank you again for your time and come visit us again shortly. SincerelyGuest Service Manager-Yannis
Gästanvändare
Rum Premier King
Bodde på apr. 2025
Par
9 recension
10.0/10
Enastående
Publicerades 16 maj 2025
Excellent service, Viria provided wonderful service during check in.
Översätt
Svar från boendet: #花園酒店請你遊廣州 歡迎您憑廣州各大景點打卡憑證尊享“買一送一”優惠福利!尊敬的賓客,感謝您選擇下榻繁花綻放的廣州花園酒店,並在此花寶貴的時間與我們分享您的入住體驗。我們很高興看到您對我們的認可,我們相信,深入體驗一座城市,值得去探索它的美食,藝術和自然。1980年,世界著名設計大師-貝聿銘先生高瞻遠矚,融合傳統與現代的元素,結合嶺南文化特色,為廣州花園酒店進行了整體建築概念設計。打卡建築大師經典佳作,為您此趟旅行更添風采。廣州花園酒店為您提供熱情的服務,難忘的體驗和經典美食之旅。酒店擁有21000平方米的深氧自然花園,828間客房以及多間各具特色的無國界餐廳,加上我們的26個歷史文化藝術打卡點,是您商務出行和休閑度假的絕佳選擇。在中西文化與自然生態相融合的超凡體驗中,令賓客盡享愜意,是我們始終如一的使命。我們衷心希望廣州花園酒店能夠成為您旅居廣州的首選之地。祝您生活愉快! 賓客服務經理-Rem
Gästanvändare
Premier-tvåbäddsrum
Bodde på feb. 2025
Familj
11 recension
10.0/10
Enastående
Publicerades 15 mars 2025
I wanted to take a moment to express my sincere appreciation for the wonderful experience my family and I had during our recent stay at LN Garden Hotel. This marked our third visit to your esteemed establishment, and once again, we were left thoroughly impressed.
Having stayed at numerous 4 and 5-star hotels. It is rare to find a hotel that meets all my criteria of excellence while remaining affordable for my family. LN Garden Hotel, however, exceeded all my expectations.
The lush garden surroundings, complete with tranquil water features such as waterfalls and fish ponds, provided a sensorial retreat unlike any other. The rooms were impeccably clean, the service from your staff was professional, kind, and respectful, and the overall atmosphere was undeniably family-friendly.
Furthermore, the rooftop swimming pool offered a fantastic setting for both children and adults to relax and enjoy. The hotel's central location added convenience to our stay, and I must make a special mention of the delightful dinner buffet – it was truly I wholeheartedly recommend LN Garden Hotel to anyone seeking a memorable and pleasant hotel experience. Thank you once again for your outstanding hospitality. We look forward to returning for many more visits .
Översätt
Svar från boendet: 尊敬的賓客:感謝您花費寶貴的時間在此留下您的寶貴點評。我們十分高興看到您滿意此次的入住體驗。歡迎您在不久的將來再次光臨,花園酒店請你遊廣州,憑廣州各大景點打卡憑證享買一送一,祝您生活愉快! 賓客服務經理-Rem
Gästanvändare
Rum Premier King
Bodde på feb. 2025
Affärsresenärer
3 recension
10.0/10
Enastående
Publicerades 16 mars 2025
I recently stayed at the LN Garden Hotel in Guangzhou, and it was a truly delightful experience. From the moment I arrived, the hotel staff was welcoming and attentive, ensuring a smooth check-in process. The hotel is beautifully designed, offering a blend of modern luxury with traditional touches. The lobby is grand and offers a serene atmosphere, setting the tone for the rest of the stay.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to leave your valuable review. We are delighted to learn that you were satisfied with your stay experience. You are welcome to visit us again in the near future. The Garden Hotel invites you to tour Guangzhou. With the proof of check-in at major scenic spots in Guangzhou, you can enjoy a buy-one-get-one-free offer. We wish you a pleasant life!Guest Service Manager - Rem
VictoriaL
Rum Premier King
Bodde på apr. 2025
Par
18 recension
9.0/10
Utmärkt
Publicerades 1 juni 2025
Very nice location. Lovely staffs.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel, and your kind affirmation of us. We will keep providing the qualified product and service. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. Thank you again for your time and come visit us again shortly.SincerelyGuest Service Manager - Rem
Amirhossein
Rum Premier King
Bodde på nov. 2024
Par
5 recension
8.5/10
Mycket bra
Publicerades 28 dec. 2024
We checked in on Christmas Day, which was quite busy, but the hotel provided reasonable service. The rooms were clean and looked new and decent. The breakfast wasn’t of the 5-star level, and most of the food tasted bland and cold. However, they did offer a tea time and happy hour buffet that was decent and enjoyable.
Översätt
Svar från boendet: Dear Valued Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel, and your kind affirmation of us. We will keep providing the qualified product and service. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. Thank you again for your time and come visit us again shortly. SincerelyGuest Service Manager-Yannis
Manish Bansal, India
E500 King Size-säng Rum
Bodde på apr. 2025
Affärsresenärer
4 recension
10.0/10
Enastående
Publicerades 10 maj 2025
Great place to stay
Översätt
Svar från boendet: Dear Valued Guest,Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel, and your kind affirmation of us. We will keep providing the qualified product and service. Our goal is to offer guest a comfortable, elegant living experience, especially the loyalty guest like you. Your wonderful feedback of earning a thoughtful experience which motivates us to strive for excellence. Thank you again for your time and come visit us again shortly.SincerelyGuest Service Manager-Rem