the Westin Guangzhou

the Westin Guangzhou recensioner

the Westin Guangzhou

No. 6 Linhe Zhong Road, Tianhe District, Guangzhou, Guangdong, 510610, ChinaVisa hotellinformation
the Westin Guangzhou
the Westin Guangzhouthe Westin Guangzhouthe Westin Guangzhou
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Gästrecensioner

9.3/10
Enastående
3640 recension
Verifierade recensioner
Läge och interiör9.3
Bekvämligheter9.1
Service9.3
Renlighet9.4
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Alla recensioner(3640)
Positiva recensioner(3537)
Recensioner med foton/video(795)
Utsökt frukost(324)
Stora rum(278)
Vänlig personal i receptionen(150)
Utmärkt pool(124)
Utmärkt för barn(118)
Nära tunnelbana(92)
Har lekplats för barn(56)
Utsökt buffé(36)
Negativa recensioner(103)
LEZHNIUK
Deluxe-dubbelrum
Bodde på apr. 2025
Familj
7 recension
7.5/10
Publicerades 12 maj 2025
All the good tables in the restaurant are always on standby. The staff is not friendly. The pool is drafty and the wind is constantly terrible. Everything else is fine.
Översätt
Svar från boendet: Dear valued guest,Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and we sincerely apologize for failing to meet your expectations this time. We had shared your comments with our service team and we would try our best to improve our service as soon as possible.Again, thanks for your comments and feedback.I hope you choose to stay with us again when your travels bring you back to the area. Wish you have a good day ahead.
The LoveBirds Couple
Deluxe-dubbelrum
Bodde på mars 2025
Par
11 recension
6.5/10
Publicerades 7 apr. 2025
We stayed at King size bed room. The room is spacy and clean. It is not 5 stars hotel. It is a bit outdated. The bathroom has dim light, harder to put makeup on. The mattress was old and too soft. Breakfast was good.
Översätt
Svar från boendet: Dear Guest,Thank you so much for choosing The Westin Guangzhou and thanks for your time to share the feedback with us.We are very sorry for your unpleasant stay experience. Regarding the issues with the room facilities you reported, please feel free to contact the Express Service Center at any time during your stay for assistance and service. We will also conduct further checks on the room facilities.Your comments are well received and we have shared your feedback with the relevant teams. Please be assured that we will seek improvement in our service delivery to ensure that our guests will experience the services that they have come to expect of a Westin hotel.
Anonym användare
Deluxe-dubbelrum
Bodde på jan. 2025
Par
9 recension
10.0/10
Enastående
Publicerades 16 feb. 2025
Wonderful service and very accommodating the needs. Super friendly staff and amazing room.
Översätt
Wonjin Jung
Deluxe-dubbelrum
Bodde på jan. 2025
Affärsresenärer
18 recension
10.0/10
Enastående
Publicerades 13 apr. 2025
Nice location and nice foods Best hotel in Guangzhou I will stay here next time again
Översätt
Wall
Deluxe-dubbelrum
Bodde på jan. 2025
Ensamresenärer
12 recension
9.5/10
Otroligt
Publicerades 5 feb. 2025
The facility and service is excellent, the location is good but with traffic jam.
Översätt
Jai daswani
Deluxe-dubbelrum
Bodde på mars 2025
Affärsresenärer
18 recension
10.0/10
Enastående
Publicerades 23 apr. 2025
Good hotel very nice to stay
Översätt
Anonym användare
Deluxe-dubbelrum
Bodde på nov. 2024
Par
14 recension
9.0/10
Utmärkt
Publicerades 28 dec. 2024
Quality 5 star hotel in a good location. Room was well cleaned daily. You’re near ICC and other buildings with amenities. What didn’t work well at all were the pillows and bed which are very very soft. If you have a back problem, I wouldn’t recommend this hotel.
Översätt
Svar från boendet: Dear guest, thank you so much for choosing The Westin Guangzhou and thanks for your time to share the feedback with us. We are however sad to learn that we did not meet your expectations during your stayed and we sincerely apologize for the unpleasant experience. Your comments about guest room supplies have been shared with relevant teams, and we will seek improvement for providing good accommodation to our guests. We hope that you will give us the opportunity to welcome you back to The Westin Guangzhou in the very near future.
Yellowbee
Deluxe Room (2 Beds)
Bodde på okt. 2024
Familj
6 recension
10.0/10
Enastående
Publicerades 2 dec. 2024
Front desk Carol is very helpful. Fast check in. Houskeeping is doing good job, room is spacios and clean, water pressure good. Overall is very good.服务员徐桂清is kind enuf to provide four bottles drink during second day after knowing we bringing 2 kids. Thank you.
Översätt
Svar från boendet: Dear guest,Thank you for choosing The Westin Guangzhou and sharing with us of your stay experience.We are delighted to hear that you had a wonderful time here. It is refreshing to know that you are satisfied with our service and facilities. Your encouraging words of praise has been conveyed to the team respectively, who take this as an inspiration for us to improve.We would be delighted to welcome you back in the near future to share further uplifting memories. We hope every element of your stay made you feel better than when you first arrived.
Gästanvändare
Deluxe Room (2 Beds)
Bodde på mars 2025
Familj
1 recension
8.0/10
Mycket bra
Publicerades 22 apr. 2025
Services are good, but facilities are a bit old especially the shower room.  The sound resistance is not so good and heard msny “Pang! Pang!” many times in the morning when staff or other residents closed the door. Quite annoying!  But overall it is good.
Översätt
Svar från boendet: Dear Guest,Thank you so much for choosing The Westin Guangzhou and thanks for your time to share the feedback with us.We are however sad to learn that we did not meet your expectations during your stay and we sincerely apologize for the unpleasant experience. In fact, we are working on plans to uplift our facilities as a part of our continuous improvement efforts. Your comments are well received and we have shared your feedback with the relevant teams. Please be assured that we will seek improvement in our service delivery to ensure that our guests will experience the services that they have come to expect of a Westin hotel. We hope that you will give us the opportunity to welcome you back to The Westin Guangzhou in the very near future.
Travel with Geo
Deluxe-dubbelrum
Bodde på okt. 2024
Bokat för andra
55 recension
9.5/10
Otroligt
Publicerades 16 nov. 2024
Clean and friendly hotel assistant, will come back again for the next trip😉.
Översätt
Svar från boendet: Dear guest,Thank you for choosing The Westin Guangzhou and sharing with us of your stay experience.We are delighted to hear that you had a wonderful time here. It is refreshing to know that you are satisfied with our service and facilities. Your encouraging words of praise has been conveyed to the team respectively, who take this as an inspiration for us to improve.We would be delighted to welcome you back in the near future to share further uplifting memories. We hope every element of your stay made you feel better than when you first arrived.
Big Sam 大山姆
Deluxe-dubbelrum
Bodde på mars 2025
Ensamresenärer
22 recension
9.0/10
Utmärkt
Publicerades 13 apr. 2025
I really like the pool and gym setup. The gym is on the 7th floor, and also, there is one indoor and one outdoor pool, plus an indoor jacuzzi. The hotel has a Family Mart convenient store on the first floor, making it really practical for grabbing drinks, etc. The bed is very comfortable, and the tv stations have English channels like CNN, HBO, etc
Översätt
M….
Deluxe Room (2 Beds)
Bodde på sep. 2024
Familj
7 recension
10.0/10
Enastående
Publicerades 14 nov. 2024
Best experience staying in Westin! Super friendly staff and enjoyed the breakfast buffet as well! Overall enjoyed my stay and definitely recommend!!
Översätt
Svar från boendet: Dear guest,Thank you for choosing The Westin Guangzhou and sharing with us of your stay experience.We are delighted to hear that you had a wonderful time here. It is refreshing to know that you are satisfied with our service, facilities and restaurants. Your encouraging words of praise has been conveyed to the team respectively, who take this as an inspiration for us to improve.We would be delighted to welcome you back in the near future to share further uplifting memories. We hope every element of your stay made you feel better than when you first arrived.
Kendaoist
Deluxe Room (2 Beds)
Bodde på mars 2025
Familj
7 recension
8.5/10
Mycket bra
Publicerades 27 apr. 2025
Good location, close to MRT station. The beds are a little too soft. Amenities are quite standard for 5 star hotel. Breakfast is quite good. Service is excellent.
Översätt
Niecy963
Deluxe Room (2 Beds)
Bodde på mars 2025
Res med vänner
4 recension
9.5/10
Otroligt
Publicerades 20 apr. 2025
Hotel was nice in a good area. The room was clean and spacious however the room lights were a bit dim. There is a wide breakfast variety I would give ok ratings. Customer service very friendly and ots walking distance from the railway station and metro.
Översätt
Svar från boendet: Dear Guest,Thank you so much for choosing The Westin Guangzhou and thanks for your time to share the feedback with us.We are however sad to learn that we did not meet your expectations during your stayed and we sincerely apologize for the unpleasant experience. In fact, we are working on plans to uplift our facilities as a part of our continuous improvement efforts. Your comments are well received and we have shared your feedback with the relevant teams. Please be assured that we will seek improvement in our service delivery to ensure that our guests will experience the services that they have come to expect of a Westin hotel.
Schmidt
Deluxe-dubbelrum
Bodde på feb. 2025
Affärsresenärer
3 recension
8.5/10
Mycket bra
Publicerades 2 apr. 2025
Big and comfortable room, very good breakfast and buffet dinner, reception desk friendly, good gym and swimming pool.
Översätt