För att säkerställa att de betyg som visas är äkta räknar vi inte bara ut ett genomsnitt. Vi tar även recensionens trovärdighet och gästens vistelsedatum i beaktande för att fastställa det slutgiltiga betyget.
Verifierade recensioner
Läge och interiör4.6
Bekvämligheter4.4
Service4.5
Renlighet4.6
Filtrera efter:
Sortera efter:
Alla recensioner(434)
Positiva recensioner(419)
Recensioner med foton/video(85)
Många bekvämligheter(26)
Nära shoppingområde(23)
Fin utsikt(17)
Praktiskt för shopping(16)
Utmärkt för familjer(15)
Utsökt frukost(14)
Utmärkt kök(11)
Lyxigt(7)
Negativa recensioner(15)
yjiang001
Superior-rum
Bodde på juli 2024
Affärsresenärer
1 recension
2.2/5
Publicerades 7 juli 2024
****** - BAD SERVICE RECEPTION - **** AND THE STAFF NEXT TO HER 👎🤮
I want to report **** and the other staff on shift of 4PM 6/7/2024 (i have picture of them)
They had an disgusting attitude to SEA guest. They talked bad about us in Cantonese, I understand it all.
They ignored us while checkin and sloppy droped off my passport on the table instead of giving it to me politely, then they sneaky laughed at us.
I was shocked bc they were so polite and friendly with WHITE PEOPLE but rude to us!
Our comment is attached below, we are really disappointed, I was about to book more but the service is so bad.
Översätt
Svar från boendet: We are delighted to have you stay with us recently. Thank you for taking the time to share your feedback. While we wish you had a better experience, it's apparent in this case that we fell short.According to information the below, but is nothing special after I have checked with cameras. Would you please share more details that I can deeply follow up your case and improve our sercice.Again, as a global leading serviced apartment operation, we apply our corporate core values, corporate standards policies and procedures to continuously optimize our operations and providing excellent services while we also appreciate candid reviews and unbiased feedbacks to improve us.
TanAllen
Superior-rum
Bodde på nov. 2024
Affärsresenärer
24 recension
3.5/5
Publicerades 20 nov. 2024
OK nice
Översätt
Svar från boendet: 非常感謝您利用寶貴的時間和我們分享您的入住體驗。廣州方圓奧克伍德豪景酒店公寓位於天河區中心,步行可至正佳廣場、天河城、萬菱滙、太古滙,酒店客房均在17樓以上,倚窗可將羊城的繁華景色盡收眼底。房間裏寬帶網絡、進口品牌廚房電器及廚房用具一應俱全。還有獨特的私人蒸氣浴,不出房門就能享受身心放鬆的洗浴。我們致力讓每一位貴賓享受到賓至如歸的入住感受。期待下一次繼續為您奉上完美的體驗。
Theodoros
Superior-svit
Bodde på okt. 2024
Familj
2 recension
5.0/5
Enastående
Publicerades 14 okt. 2024
For us, simply the best hotel in Guangzhou. Understated, professional service, in a wonderful location with truly great staff. The breakfast is delicious and best of all... the magnificent views from all the rooms in the hotel. Simply unbeatable! We always return to this hotel when we are in Guangzhou!
Översätt
Svar från boendet: Dear Guest, Thank you very much for selecting Oakwood Premier Guangzhou as your preferred accommodation. We are glad that you have enjoyed your stay with us. We are always ready to ensure that your experience a more satisfying stay on your next visit. We look forward to seeing you soon.
Natalia
Superior-rum
Bodde på okt. 2024
Par
4 recension
5.0/5
Enastående
Publicerades 1 nov. 2024
An excellent hotel, has absolutely everything a weary traveler needs! The service at the reception was smooth and efficient. Our room was cozy, comfortable, imeccably clean and had all the facilities a traveler might expect. The bed was comfy, both the room and the bathroom were large and, to top it all, we had an excellent window view of Tianhe skyscrapers. The Canton Tower was also visible from the window. The breakfast was sumptous, catering to both European and Asian tastes. The level of service at the French restaurant was outstanding and the food yummi. Considering the level of service and comfort, we found the hotel to be good value. There is plenty of restuarants and stores outside the hotel and an attractive bar downstairs. Would highly recommend this hotel to any guests, both European and Asian!
Översätt
Svar från boendet: Dear Guest, Thank you very much for selecting Oakwood Premier Guangzhou as your preferred accommodation. We are glad that you have enjoyed your stay with us. We are always ready to ensure that your experience a more satisfying stay on your next visit. We look forward to seeing you soon.
Weng-Chi Ieong
Superior-rum
Bodde på aug. 2024
Familj
6 recension
5.0/5
Enastående
Publicerades 21 aug. 2024
Very nice. Close to Parc Central and other shopping mall. Many restaurants are nearby. The bathroom is clean. The service of information counter is good. They are very polite. It was my second time to live in.
Översätt
Svar från boendet: Dear Guest, Thank you very much for selecting Oakwood Premier Guangzhou as your preferred accommodation. We are glad that you have enjoyed your stay with us. We are always ready to ensure that your experience a more satisfying stay on your next visit. We look forward to seeing you soon.
MissTay
Deluxe Suite - 2-Room
Bodde på apr. 2024
Res med vänner
5 recension
5.0/5
Enastående
Publicerades 19 maj 2024
Hotel is clean! Staffs are friendly! Location is convenient!
Översätt
Svar från boendet: Dear Guest, Thank you very much for selecting Oakwood Premier Guangzhou as your preferred accommodation. We are glad that you have enjoyed your stay with us. We are always ready to ensure that your experience a more satisfying stay on your next visit. We look forward to seeing you soon.
AESEBU
Superior-rum
Bodde på nov. 2024
Affärsresenärer
9 recension
5.0/5
Enastående
Publicerades 27 nov. 2024
This is not my first stay, everything is good as what i expected.
Översätt
Garry
Deluxe Boutique Double Room
Bodde på sep. 2024
Affärsresenärer
22 recension
5.0/5
Enastående
Publicerades 23 sep. 2024
Clean and spacious. Enjoyed my stay here. Definitely will book here again
Översätt
Svar från boendet: Dear Guest, Thank you very much for selecting Oakwood Premier Guangzhou as your preferred accommodation. We are glad that you have enjoyed your stay with us. We are always ready to ensure that your experience a more satisfying stay on your next visit. We look forward to seeing you soon.
Gästanvändare
Deluxe Suite - 3-Room
Bodde på juni 2024
Familj
2 recension
4.7/5
Otroligt
Publicerades 24 juni 2024
We stayed at this property for 4 nights. The 3 bedroom unit was great. The rooms and hall are kept clean. It even comes with a fully equiped kitchen.
Översätt
Svar från boendet: Dear Guest, Thank you very much for selecting Oakwood Premier Guangzhou as your preferred accommodation. We are glad that you have enjoyed your stay with us. We are always ready to ensure that your experience a more satisfying stay on your next visit. We look forward to seeing you soon.
Henny
Superior-rum
Bodde på maj 2024
Affärsresenärer
2 recension
4.5/5
Utmärkt
Publicerades 9 maj 2024
Location: very good
Cleanliness: very good
Room size: more than enough for 2 persons.
Special shout out to Ms Hayley from reception. She went the extra effort to help me make an online delivery. With my limited knowledge of chinese, she was quick to offer help.
Unlike her colleague, a man by the name Cong, who was relectant to help even when I asked.
Översätt
Svar från boendet: Dear Guest, Thank you very much for selecting Oakwood Premier Guangzhou as your preferred accommodation. We are glad that you have enjoyed your stay with us. We are always ready to ensure that your experience a more satisfying stay on your next visit. We look forward to seeing you soon.
Andrey
Superior-rum
Bodde på okt. 2023
Familj
3 recension
5.0/5
Enastående
Publicerades 23 okt. 2023
Nice Hotel with very friendly reception staff. Clean and good size room. A lovely view of the city from the windows. Very good breakfast. Two good size bottles of water provided. Close to the shopping mall, restaurants and steps away from subway station. A really good choice for a Canton Fair visitor, would certainly stay again.
Översätt
Svar från boendet: Dear Guest, Thank you very much for selecting Oakwood Premier Guangzhou as your preferred accommodation. We are glad that you have enjoyed your stay with us. I'm sorry that the kitchen in the room is only equipped with basic cooking and dining utensils. If you need any other cooking utensils like pan etc, please feel free to contact the housekeeping department for delivery to your room. We are always ready to ensure that your experience a more satisfying stay on your next visit. We look forward to seeing you soon.
Terence9372
Superior Suite - 2-Room
Bodde på mars 2024
Familj
5.0/5
Enastående
Publicerades 23 mars 2024
5 minute walk to GrandView mall, facilities showing sign of old, but still in great condition.
Översätt
Svar från boendet: Dear Guest, Thank you very much for selecting Oakwood Premier Guangzhou as your preferred accommodation. We are glad that you have enjoyed your stay with us. We are always ready to ensure that your experience a more satisfying stay on your next visit. We look forward to seeing you soon.
Hong
Superior-rum
Bodde på dec. 2023
Par
2 recension
3.7/5
Publicerades 1 jan. 2024
House keeping was excellent. Dryer did not work and door lock is broken replace and fix it immediately. Reception has 1 not helpful the rest was excellent.
Översätt
Svar från boendet: We are delighted to have you stay with us recently. Thank you for taking the time to share your feedback. While we wish you had a better experience, it's apparent in this case that we fell short. We will further improve employee training to provide better quality service to customers. Again, thank you for your candid review. Its only with feedback such as yours we can improve our service and product. I do hope you will give us another opportunity to turn this negative experience to positive.
Frankie0902
Superior Suite - 2-Room
Bodde på feb. 2024
Familj
12 recension
5.0/5
Enastående
Publicerades 19 feb. 2024
Very good and pleasant experience. It’s good to refer friends and couples
Översätt
Svar från boendet: Dear Guest, Thank you very much for selecting Oakwood Premier Guangzhou as your preferred accommodation. We are glad that you have enjoyed your stay with us. We are always ready to ensure that your experience a more satisfying stay on your next visit. We look forward to seeing you soon.
Gästanvändare
Superior-rum
Bodde på juni 2024
Annat
1 recension
4.2/5
Mycket bra
Publicerades 1 aug. 2024
Good and convenient with shop and mall.
Översätt
Svar från boendet: Dear Guest, Thank you very much for selecting Oakwood Premier Guangzhou as your preferred accommodation. We are glad that you have enjoyed your stay with us. We are always ready to ensure that your experience a more satisfying stay on your next visit. We look forward to seeing you soon.