Four Seasons Hotel Guangzhou recensioner

设施：👌 卫生：👌 环境：👌 服务：👌 欢迎水果:👌 Hua Spa花水疗中心90分钟护理项目600元代金券:👌

Kudos to the Concierge team for helping me receive my parcels even before I checked in. Hotel reception staff were also friendly and helpful. Only problem with this hotel is that it is located at level 70 to 100 of the building, so we had to take multiple lifts to get to the hotelroom. But views at the hotel was absolutely breathtaking.

Very beautiful hotel. Great staff, very attentive. Beautiful view of Guangzhou from the room. This is the best option for relaxation and beautiful places. I will definitely come back

Top notch service and hospitality! Upgraded our room for a small cost only! Highly recommended!

We had a great stay at four seasons guangzhou. The house keeping service was top notch and personalised.

Thanks for warm welcome. Location is very convenient along the river and across canton tower! Hotel lobby is on 70 floor! Hotel staff is very helpful im not sure the guy's name but he tried to help me with wechat's problem. Everything was so nice im so impressive. Only one thing i missed was they were fixing swimming pool!

It was my second time and I highly recommend this to anyone who wants to have a nice view of Guangzhou and beautiful places around. Location is perfect Super clean Staff are so polite and helpful specially” Sue “

Absolutely one of the nicest hotels I stayed in. Location is excellent with view of the Canton Tower and the river, especially the night view.

It was wonderful. I love the place and the service . Their foods are delicious

This was my third stay at this wonderful hotel, and each time it gets better. The rooms are beautifully designed, the service is top-notch, and the view is truly to die for. My stay was absolutely delightful—so comfortable and relaxing that I always find it hard to leave.

The 4 seasons has the best service in guangzhou. Eva and Sue always look after me and my guests which is why I keep returning.

Thoughtful hotel and staffs, great view with reasonable price.

The check in was absolutely rude the woman Dory is dont remember her name, no smile not comfortable, we felt not welcoming after i drove 2 hours and half ,the breakfast please other hotel in Gz has better experience, you just paying the view there , overall the reception not very good

Overall, our stay at the hotel was pleasant, but there are areas that require improvement. Positives: 1. Exceptional Staff: Ivan is truly outstanding. My wife faced some medical issues during our stay, and Ivan went above and beyond, providing exceptional care and support, which greatly enhanced our experience. 2. Spacious Room: The room was large, clean, and featured a beautiful bathroom and dedicated office space. The view was fantastic, overlooking the cityscape. 3. Prime Location: The hotel is centrally located, offering easy access to major attractions and stunning views of Guangzhou’s skyline. Areas for Improvement: 1. Housekeeping: We stayed for two nights, but housekeeping only serviced our room once, which was disappointing. 2. Breakfast Experience: While the breakfast selection was fine, the area was overcrowded, and the atmosphere felt less upscale compared to more prestigious hotels. 3. Pool Facilities: The pool is quite small and was crowded with children, making it noisy and not relaxing. Additionally, the requirement to wear swim caps and the chaotic atmosphere detracted from the experience. In summary, while the hotel has many positives, addressing these concerns would significantly enhance the guest experience.