Chateau Star River Peninsula

Chateau Star River Peninsula recensioner

Chateau Star River Peninsula

Haiyi Garden Club at the east end of Shajiao Island, Shaxi Avenue, Panyu District, Guangzhou, Guangdong, 511430, ChinaVisa hotellinformation
Chateau Star River Peninsula
Chateau Star River PeninsulaChateau Star River PeninsulaChateau Star River Peninsula
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Gästrecensioner

4.7/5
Enastående
2532 recension
Verifierade recensioner
Läge och interiör4.7
Bekvämligheter4.7
Service4.7
Renlighet4.8
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Alla recensioner(2532)
Positiva recensioner(2473)
Recensioner med foton/video(491)
Vänlig personal i receptionen(250)
Utsökt frukost(185)
Utmärkt pool(148)
Har familjerum(65)
Erbjuder upphämtning/avlämning(63)
Lyxigt(58)
Utsökt buffé(47)
Ren pool(18)
Negativa recensioner(58)
Man Sang
VR4D Immersive Experience Double Bed Room
Bodde på jan. 2025
Affärsresenärer
12 recension
5.0/5
Enastående
Publicerades 18 feb. 2025
Receptionist Miss Luo & zheng provided good service’s & surely be stay here in next time.
Översätt
Svar från boendet: 命運的選擇有時並非基於我們的優秀,而是因為我們選擇了面對與堅持。同樣地,您能給予酒店五分好評,也並非因為我們做得多麼完美,而是因為您的善良與理解。我們會繼續努力提升服務質量,以回報您的厚愛與支持
Tan&Chuck
VR4D Immersive Experience Double Bed Room
Bodde på okt. 2024
Ensamresenärer
3 recension
5.0/5
Enastående
Publicerades 25 nov. 2024
Excellent service. Situated in a quiet and luscious location. The VR room is spacious and beautifully decorated.
Översätt
Svar från boendet: Dear guest, I have received your recognition and hope that our next encounter will bring you the same thoughtfulness and a different kind of surprise and emotion.
Ahmed Zamzami
Castle Room - Garden-View (Double bed)
Bodde på maj 2024
Par
3 recension
5.0/5
Enastående
Publicerades 24 juni 2024
Until now I see it as one of the best options in Guangzhou, The location itself is very great.. You have the whole star river around you by walking.. multiple shopping stores and restaurants around you inside star river resort. Only one disappointed point, the swimming pool is not only for hotel users. So you will see it very crowded and noisey with a lot of children.
Översätt
6/11
Svar från boendet: Dear customers, thank you very much for choosing Guangzhou CHATEAU STAR RIVER Hotel and sharing your stay with valuable time. At the same time, we also sincerely thank you for your recognition of our room and service. The opinion of the guests is an important measure for us to improve ourselves. Thank you again for your detailed comments. I wish you a happy life!
Gästanvändare
VR4D Immersive Experience Double Bed Room
Bodde på okt. 2024
Ensamresenärer
12 recension
3.5/5
Publicerades 8 dec. 2024
All was good with the room. Big, huge bed. Some issues with communication. No info given at check in. Pool and gym are open to the public - double check if the outdoor pool is open as it wasn’t when I stayed there. Breakfast was pretty sparse for western tastes. Nothing much around the hotel but a nice walking around by the river. Starbucks in the lobby with a patio outside.
Översätt
Svar från boendet: Dear guests, thank you for choosing Star Peninsula Castle and spending time with us. We apologize for the inadequacies you mentioned. Thank you for your valuable advice, under your supervision, we will be more perfect. Thank you again for staying at Star River Peninsula Castle, we sincerely look forward to your visit again!
Gästanvändare
Deluxe Rum-Två Sängar
Bodde på okt. 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 16 jan. 2025
They were really kind. The hotel was really beautiful. It was good to be in a resort a bit outside of the city.
Översätt
Svar från boendet: 感謝您下榻星河灣半島酒店並抽出寶貴時間給予我們如此細緻的點評。很榮幸能給您帶來一個滿意的居留感受,我們將繼續秉承着“細節所在,心意所動”的服務理念,致力於為每一位到店的賓客提供更加細緻的服務感受。願星河灣半島酒店能成為您廣州之旅的首選。期待在不久將來與您再次相遇!
Ashwin
Exekutivt rum - två sängar
Bodde på sep. 2024
Affärsresenärer
4 recension
5.0/5
Enastående
Publicerades 3 nov. 2024
Excellent service in this hotel from everyone. Special mention to Victoria from the front desk. The staff are very attentive to your needs and very welcoming. Will definitely be staying here during my future business trips. Rooms are also nice, big and clean. Had a wonderful stay!
Översätt
Svar från boendet: Thank you so much for your interest and love to our Chateau Star River Peninsula Hotel in Guangzhou! The pace of progress will never stop, in order to your trust, we will be more persistent, the hotel is always standing in Guangzhou, waiting for you to go home OH ~ see you!
Diana Espinoza
Lyxrum - King Size-säng
Bodde på aug. 2024
Ensamresenärer
1 recension
2.0/5
Publicerades 16 sep. 2024
Good location but my room smelled like old water/ mildew. The toilet was oddly shaped to sit on like thin.
Översätt
Svar från boendet: Dear guests, thank you for choosing Chateau Star River Peninsula and sharing your stay. We are very sorry to see the shortcomings of the hotel facilities you mentioned. We have started to upgrade some room facilities. Thank you for your comments, with your supervision, we can be more perfect, Thank you again for staying in Chateau Star River Peninsula ,and sincerely look forward to your visit again!
Harleyqq
Exekutivt rum med king size-säng
Bodde på aug. 2024
Res med vänner
4 recension
5.0/5
Enastående
Publicerades 9 sep. 2024
It was my second time staying here and I was very pleased with stay once again. Special thanks to si mon.
Översätt
Svar från boendet: Dear customers, thank you very much for choosing Guangzhou CHATEAU STAR RIVER Hotel and sharing your stay with valuable time. At the same time, we also sincerely thank you for your recognition of our room and service. The opinion of the guests is an important measure for us to improve ourselves. Thank you again for your detailed comments. I wish you a happy life!
fred
Lyxrum - King Size-säng
Bodde på juni 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 14 juli 2024
This is a fantastic hotel with great food choices and swimming pools. We arrived in kind of late, the front desk gave us upgrade to a family room, all my family really enjoyed the experience especially my two kids. Will definitely come back to stay this hotel again in the future.
Översätt
Svar från boendet: Dear customers, thank you very much for choosing Guangzhou CHATEAU STAR RIVER Hotel and sharing your stay with valuable time. At the same time, we also sincerely thank you for your recognition of our room and service. The opinion of the guests is an important measure for us to improve ourselves. Thank you again for your detailed comments. I wish you a happy life!
Gästanvändare
Lyxrum - King Size-säng
Bodde på nov. 2023
Par
11 recension
4.7/5
Otroligt
Publicerades 30 dec. 2023
Beautiful and spacious room Great services and fast response to any requests Big swimming pools
Översätt
Svar från boendet: Dear customers, thank you very much for choosing Guangzhou CHATEAU STAR RIVER Hotel and sharing your stay with valuable time. At the same time, we also sincerely thank you for your recognition of our room and service. The opinion of the guests is an important measure for us to improve ourselves. Thank you again for your detailed comments. I wish you a happy life!
dali.g
Lyxrum - King Size-säng
Bodde på mars 2024
Affärsresenärer
18 recension
5.0/5
Enastående
Publicerades 21 apr. 2024
Great location, recommending the room and facilities in the hotel. Very quiet, staff is very nice. 10/10 See you next time.
Översätt
Svar från boendet: Dear guests, thank you very much for your stay at CHATEAU STAR RIVER Hotel and for your affirmation and support! The hotel is committed to creating a comfortable stay experience for guests. Your satisfaction will be the biggest driving force for our continuous improvement in the future. Thank you again for your generous patronage and precious comments. We sincerely look forward to your coming again!
ROCCHI
VR4D Immersive Experience Double Bed Room
Bodde på okt. 2023
Ensamresenärer
49 recension
4.7/5
Otroligt
Publicerades 3 jan. 2024
Excellent hotel. The parking is a bit far away from the lobby..
Översätt
Svar från boendet: Dear customers, thank you very much for choosing Guangzhou CHATEAU STAR RIVER Hotel and sharing your stay with valuable time. At the same time, we also sincerely thank you for your recognition of our room and service. The opinion of the guests is an important measure for us to improve ourselves. Thank you again for your detailed comments. I wish you a happy life!
Gästanvändare
Deluxe Rum-Två Sängar
Bodde på okt. 2023
Familj
1 recension
3.7/5
Publicerades 6 nov. 2023
The sports facilities were wrongly described in trip.com. No more snooker and table tennis. We are disappointed with that as we brought our rackets with us. Luckily the tennis court was great though a bit expensive.
Översätt
Svar från boendet: Dear guest, thank you for choosing Chateau Star River Peninsula and sharing your stay experience. We are sorry to see that the hotel facilities you mentioned are not satisfied with you , Due to apart of the hotel facilities are upgrading and renovation. We are deeply sorry for not being able to provide you with services during renovation period, and we will immediately communicate with ctrip .com to correct them also. With your supervision, we can be more perfect and perfect. Thank you again for staying in Chateau Star River Peninsula ,and sincerely look forward to your visit again!
Gästanvändare
Deluxe Rum-Två Sängar
Bodde på sep. 2024
Affärsresenärer
2 recension
5.0/5
Enastående
Publicerades 13 okt. 2024
very good and comfortable
Översätt
Svar från boendet: Thank you so much for your interest and love to our Chateau Star River Peninsula Hotel in Guangzhou! The pace of progress will never stop, in order to your trust, we will be more persistent, the hotel is always standing in Guangzhou, waiting for you to go home OH ~ see you!
Fat cat ac
Bodde på mars 2023
Affärsresenärer
131 recension
4.0/5
Mycket bra
Publicerades 15 apr. 2023
The hotel is nice and big room too! The staff are very nice and friendly.
Översätt
Svar från boendet: Dear customers, thank you very much for choosing Guangzhou CHATEAU STAR RIVER Hotel and sharing your stay with valuable time. At the same time, we also sincerely thank you for your recognition of our room and service. The opinion of the guests is an important measure for us to improve ourselves. Thank you again for your detailed comments. I wish you a happy life!