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Verifierade recensioner
Läge och interiör4.7
Bekvämligheter4.6
Service4.7
Renlighet4.7
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Alla recensioner(1760)
Positiva recensioner(1706)
Recensioner med foton/video(186)
Elegant miljö(185)
Vänlig personal i receptionen(77)
Utsökt frukost(74)
Utmärkt för affärsresor(64)
Rofyllt och bekvämt(62)
Fin utsikt(23)
Utsökt buffé(16)
Utmärkt gym(11)
Negativa recensioner(54)
Michael Darren
Komfortrum med King Size-säng
Bodde på mars 2024
Affärsresenärer
88 recension
5.0/5
Enastående
Publicerades 7 apr. 2024
Zora Zhou is a great example of good service. Went over and beyond to provide great service.
Nice hotel, good breakfast.
Översätt
Svar från boendet: Dear guest, thank you for staying at Four Points by Sheraton Guangzhou Dongpu Hotel. Your comment is the best encouragement for us, and we are so happy to have your recognition. Looking forward to welcoming you again!
Gästanvändare
Komfortrum med King Size-säng
Bodde på aug. 2024
Affärsresenärer
1 recension
4.7/5
Otroligt
Publicerades 4 sep. 2024
Customer service very helpful n also hotel flexible, manage to extend check out timing with ease. Happy with the service.. thanks to this ladies 王小姐的帮忙。
Översätt
Svar från boendet: 親愛的賓客,能得到您的認可,對福朋喜來登來説真是莫大的榮幸!很高興您在眾多酒店中選擇了廣州東圃合景福朋喜來登酒店!期待您的下次光臨,希望下次與您的相遇能夠帶給您一樣的貼心和不一樣的驚喜與感動。
Toon Meng
Komfortrum med King Size-säng
Bodde på feb. 2024
Affärsresenärer
2 recension
5.0/5
Enastående
Publicerades 22 mars 2024
Excellent facilities. Good location. Staff were very friendly.
Översätt
Svar från boendet: Dear guest, thank you for staying at Four Points by Sheraton Guangzhou Dongpu Hotel. Your comment is the best encouragement for us, and we are so happy to have your recognition. Looking forward to welcoming you again!
dinalue
bekvämt rum med två enkelsängar
Bodde på feb. 2024
Affärsresenärer
46 recension
5.0/5
Enastående
Publicerades 12 mars 2024
The room is clean with good service , rich breakfast , nice hotel !
Översätt
Svar från boendet: Dear guest, thank you for staying at Four Points by Sheraton Guangzhou, Dongpu. Your comment is the best encouragement for us, and we are so happy to have your recognition. Looking forward to welcoming you again!
Mustaghees
bekvämt rum med två enkelsängar
Bodde på juli 2024
Affärsresenärer
21 recension
3.5/5
Publicerades 17 okt. 2024
Doesn't look like a chain of five star, in short, we can say money is not spent well.
Översätt
Svar från boendet: Dear guest, warmly greetings from Four Points by Sheraton Guangzhou, Dongpu. Thank you for spending your precious time to share your comment with us. Regarding the unpleasant experience during your stay, we are deeply sorry that have not met your expectations. Relevant departments of the hotel are following up with your valuable suggestion. I hope that you will give us a chance to get improve and earn back your trust. We sincerely look forward to your next day!
Juan Carlos
bekvämt rum med två enkelsängar
Bodde på aug. 2024
Affärsresenärer
41 recension
5.0/5
Enastående
Publicerades 11 okt. 2024
Everithing was very good, the location and the services, im glad
Översätt
Svar från boendet: Dear guest, thank you for staying at Four Points by Sheraton Guangzhou Dongpu Hotel. Your comment is the best encouragement for us, and we are so happy to have your recognition. Looking forward to welcoming you again!
ziti
Deluxe rum med två enkelsängar
Bodde på okt. 2023
Ensamresenärer
5 recension
5.0/5
Enastående
Publicerades 1 dec. 2023
Room is clean bathroom is clean. Service is good.
Översätt
Svar från boendet: Dear guest, thank you for staying at Fourpoints by Sheraton Guangzhou Dongpu Hotel. Your comment is the best encouragement for us, and we are so happy to have your recognition. Looking forward to welcoming you again!
Ansima
Komfortrum med King Size-säng
Bodde på dec. 2023
Familj
2 recension
4.7/5
Otroligt
Publicerades 7 jan. 2024
I enjoyed my stay. The hotel was clean, the breakfast quite the same thing every morning. But one of the little difficulties is trying to communicate as they couldn't speak English other than that the hotel was really nice
Översätt
Svar från boendet: Dear Valued Guest, thank you so much for taking the time to share your recent experience with us. Hotel senior management team concerns on the issues you mentioned and please be assured that the corrective actions are being conducted and we will continue to improve them. Thank you again for sharing your thoughts and we hope that we will have the pleasure and another opportunity to welcome you back in the future.
Toh2009
Deluxe-dubbelrum
Bodde på maj 2023
Affärsresenärer
2 recension
4.0/5
Mycket bra
Publicerades 1 juli 2023
Clean and quiet room, suitable for business travel persons, come out from hotel and turn right will be a small street that got variety of restaurants and convenient store
Översätt
Svar från boendet: Dear guest, thank you for staying at Four Points by Sheraton Guangzhou Dongpu Hotel. Your comment is the best encouragement for us, and we are so happy to have your recognition. Looking forward to welcoming you again!
Luke Benjamin
Deluxe-dubbelrum
Bodde på okt. 2023
Par
4 recension
4.2/5
Mycket bra
Publicerades 5 nov. 2023
Had a great stay. Unfortunately the pool was under renovation but the concierge gave me a room upgrade. Polite staff, well-maintained room, good food. Happy guest.
Översätt
Svar från boendet: Dear valued guest, thank you for staying at Fourpoints by Sheraton Guangzhou Dongpu Hotel. We are sorry to inform you that our swimming pool area and changing room of the Fitness Center are closed temporarily. The renovation works are expected to end on Nov. 10th. Please accept our apologies and we are looking forward to serving you in a better environment next time.
Gästanvändare
bekvämt rum med två enkelsängar
Bodde på maj 2024
Annat
40 recension
5.0/5
Enastående
Publicerades 30 juni 2024
Good hotel with buffet in ground floor
Översätt
Svar från boendet: Dear guest, thank you for staying at Four Points by Sheraton Guangzhou Dongpu Hotel. Your comment is the best encouragement for us, and we are so happy to have your recognition. Looking forward to welcoming you again!
bivak
Deluxe rum med två enkelsängar
Bodde på mars 2024
Res med vänner
3 recension
4.2/5
Mycket bra
Publicerades 8 maj 2024
Excellent hotel, a bit far location wise
Översätt
Svar från boendet: Dear guest, thank you for staying at Four Points by Sheraton Guangzhou Dongpu Hotel. Your comment is the best encouragement for us, and we are so happy to have your recognition. Looking forward to welcoming you again!
Gästanvändare
Komfortrum med King Size-säng
Bodde på aug. 2023
Affärsresenärer
19 recension
3.5/5
Publicerades 19 dec. 2023
It was okay but the Air conditioner was not blowing cold air and it was difficult to sleep
Översätt
Svar från boendet: Dear Valued Guest,Thank you for sharing your experience with us, your feedback will help us improve our service and operation. the air conditioner is central controlled in winter. We are sorry if this affects your stay experience, we can adjust for you any time at your service while your stay. Looking forward to host you again and provide you with flawless service.
Ibrahim Eid H
Komfortrum med King Size-säng
Bodde på okt. 2023
Affärsresenärer
130 recension
4.0/5
Mycket bra
Publicerades 24 nov. 2023
Clean and good breakfast only location out of city
Översätt
Svar från boendet: Dear guest, thank you for staying at Fourpoints by Sheraton Guangzhou Dongpu Hotel. Your comment is the best encouragement for us, and we are so happy to have your recognition. Looking forward to welcoming you again!
Gästanvändare
Deluxe-dubbelrum
Bodde på juli 2024
Res med vänner
2 recension
4.7/5
Otroligt
Publicerades 12 aug. 2024
Irene,kyle很ok
Översätt
Svar från boendet: 親愛的客人,您好!感謝您選擇廣州東圃合景福朋喜來登酒店並認可我們家小夥伴們的工作,再多的廣告,不如大家的口口相傳,我們重視每一個客人的切身感受,衹要您來到酒店,就是我們的家人,我們願意盡最大的努力,讓您的旅行變得輕鬆愉快順心,期待您的再次光臨。祝:一切順利!