Pullman Guangzhou Baiyun Airport (Terminal 1)

Pullman Guangzhou Baiyun Airport (Terminal 1) recensioner

Pullman Guangzhou Baiyun Airport (Terminal 1)

No.2 Yiheng Road, Airport Avenue, Huadu District, Guangzhou, Guangdong Province, P. R. China, Huadu District, Guangzhou, Guangdong, 510470, ChinaVisa hotellinformation
Pullman Guangzhou Baiyun Airport (Terminal 1)
Pullman Guangzhou Baiyun Airport (Terminal 1)Pullman Guangzhou Baiyun Airport (Terminal 1)Pullman Guangzhou Baiyun Airport (Terminal 1)
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Gästrecensioner

4.7/5
Enastående
4286 recension
Verifierade recensioner
Läge och interiör4.7
Bekvämligheter4.6
Service4.6
Renlighet4.7
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Erbjuder upphämtning/avlämning(344)
Utsökt frukost(163)
Vänlig personal i receptionen(139)
Utmärkt för affärsresor(79)
Utmärkt restaurang(41)
Negativa recensioner(115)
Ricardo da Palma
Superior-dubbelrum
Bodde på Aug 2024
Affärsresenärer
1 recension
5.0/5
Enastående
Publicerades Aug 31, 2024
Amazing service, contacted with Mr. Wang because i had a late check-in and an early flight next day. Everything excelent, 5 min walk from terminal 1, fast check-in, very confortable and clean room and next day had an amazing breakfast just before the free shuttle bus to terminal 2. This hotel is my favorite spot each time i have a late arrival or early flight in GZ.
Översätt
Svar från boendet: Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Pullman Guangzhou Baiyun Airport Hotel
Mowenchuxin
Superior-dubbelrum
Bodde på Nov 2024
Affärsresenärer
5 recension
5.0/5
Enastående
Publicerades Dec 1, 2024
good service, helps a lot, thanks
Översätt
Svar från boendet: Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Pullman Guangzhou Baiyun Airport Hotel
Gästanvändare
Superior-dubbelrum
Bodde på Dec 2024
Ensamresenärer
1 recension
5.0/5
Enastående
Publicerades Dec 11, 2024
Nice clean comfortable room!
Översätt
Svar från boendet: Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Pullman Guangzhou Baiyun Airport Hotel
Dineshthebigbaby
Superiorrum med två enkelsängar
Bodde på Jun 2024
Familj
3 recension
2.2/5
Publicerades Jun 17, 2024
Atrocious service, their English is barely understandable, and the shuttle service was smelly, slow and unprofessional. Room was small and the toilet had terrible plumbing. Room was honestly terrible for that price point
Översätt
Svar från boendet: Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Guangzhou Baiyun Airport. I am sorry that your experience did not meet your expectations; please allow me to express my apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We already share your review with relevant departments to take immediately Action and to investigate how this could happen. We assure you that this Incident will not happen again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Yue
Superior-dubbelrum
Bodde på Nov 2024
Affärsresenärer
8 recension
5.0/5
Enastående
Publicerades Dec 2, 2024
Next to the airport and has free shuttle bus, good location. Rooms are clean and good services. Nice breakfast as well.
Översätt
Svar från boendet: Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Pullman Guangzhou Baiyun Airport Hotel
Sufen P
Deluxe Tvillingbäddsrum
Bodde på Nov 2024
Res med vänner
9 recension
5.0/5
Enastående
Publicerades Nov 10, 2024
Nice hotel... clean and friendly staffs. Location is good if need catch flight in guangzhou... walking distance to T1 and friendly hotel concierge will help to bring luggages. Amenities are well maintained. Will come again.
Översätt
Svar från boendet: Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Pullman Guangzhou Baiyun Airport Hotel
Simon
Superior-dubbelrum
Bodde på Oct 2024
Affärsresenärer
40 recension
4.5/5
Utmärkt
Publicerades Nov 14, 2024
Convenient to access from airport, the rooms corridors are a maze some need you to get accompanied till your door or you can’t make it.
Översätt
Svar från boendet: Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Pullman Guangzhou Baiyun Airport Hotel
Anonym användare
Superior-dubbelrum
Bodde på Apr 2024
Ensamresenärer
2 recension
5.0/5
Enastående
Publicerades Apr 28, 2024
I’ve been to many hotels and different hotel chains, and I have never seen a super customer service and hospitality like I have seen from this hotel, especially from Mr. Wang Yang He make the experience special and always available to support even when he is during non-working hours I’ll for sure stay here again and it is always my choice when I want to stay close to Guangzhou airport. Very close to the airport with shuttle buses service every 30 minutes for T2. And, T1 is just in the back side of the hotel.
Översätt
Svar från boendet: Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Pullman Guangzhou Baiyun Airport Hotel
AlanW
Superior-dubbelrum
Bodde på Apr 2024
Familj
44 recension
4.0/5
Mycket bra
Publicerades Apr 9, 2024
This hotel is kind of all but still value for money if you are transiting near guanzhou airport and needed a short stay. There is shuttle Bus to T2 but need to get to lobby early as it is 30 Min per interval
Översätt
Svar från boendet: Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Pullman Guangzhou Baiyun Airport Hotel
Dejan
Superiorrum med två enkelsängar
Bodde på Mar 2024
Affärsresenärer
1 recension
5.0/5
Enastående
Publicerades Mar 27, 2024
The hotel is located at the airport, easy to find and travel to including a shuttle service. Rooms are spacious and all amenities needed, very nice gym. Breakfast of high quality with alot of choices.
Översätt
Svar från boendet: Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Pullman Guangzhou Baiyun Airport Hotel
Gästanvändare
Superior-dubbelrum
Bodde på Nov 2024
Affärsresenärer
8 recension
5.0/5
Enastående
Publicerades Nov 20, 2024
Very good hotel for people that need to stay close to hotel. It was clean and good
Översätt
Svar från boendet: Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Pullman Guangzhou Baiyun Airport Hotel
Gästanvändare
Superior-dubbelrum
Bodde på Sep 2024
Ensamresenärer
43 recension
4.5/5
Utmärkt
Publicerades Sep 16, 2024
Great service, got upgrade to a suite. Unfortunately woke up in the middle of the night by the sound of some animal (maybe mouse or rat) running around in the AC pipe over my room.
Översätt
Svar från boendet: Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Guangzhou Baiyun Airport. I am sorry that your experience did not meet your expectations; please allow me to express my apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We already share your review with relevant departments to take immediately Action and to investigate how this could happen. We assure you that this Incident will not happen again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Pullman Guangzhou Baiyun Airport Hotel
Asia Explorer
Superiorrum med två enkelsängar
Bodde på Aug 2024
Affärsresenärer
5 recension
4.5/5
Utmärkt
Publicerades Aug 28, 2024
Great hotel at the airport. The furniture is a little bit outdated, but price/value is very good.
Översätt
Svar från boendet: Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Pullman Guangzhou Baiyun Airport Hotel
Anonym användare
Superior-dubbelrum
Bodde på Aug 2024
Par
9 recension
5.0/5
Enastående
Publicerades Oct 18, 2024
Best location for staying night for waiting for next airlines, room was clean and very soft on bed !!!
Översätt
Svar från boendet: Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Pullman Guangzhou Baiyun Airport Hotel
ManishRam
Superior-dubbelrum
Bodde på Nov 2024
Affärsresenärer
17 recension
4.2/5
Mycket bra
Publicerades Nov 24, 2024
very sad they dont allow meituan deliveries up to the room
Översätt
Svar från boendet: Dear GuestThank you for taking the time to tell us about your experience at the Pullman Guangzhou Baiyun Airport. Due to the guest safety reason, we don't allow delivery personnel to deliver your meals to your room, also the government has regulations that require all personnel entering the guest room area to register their identity information. The delivery personnel did not bring their ID card, so we have no right to let them into the guest room area. This is illegal and poses a safety hazard to the guests in the accommodation area. Therefore, we can only allow the delivery personnel to hand over to you in the public area of the hotel. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Pullman Guangzhou Baiyun Airport Hotel