New Century Hotel

This hotel doesn't deserves to be listed on any website as it's more of a scam than a legitimate business. The hotel advertises that it has a Pool, in reality its not operational. The hotel advertises that it has a Gym, in reality it's not operational. The hotel advertses on multiple websites including Trip.com that it has a WESTERN restaurant, in reality it's not operational. The building is in dilapidated condition with water leaking from multiple places. The fridge was stinking ans extremely dirty. Our one room ac did not go below 26 degree throughout our stay and other did not go below 34 degree Celsius. Bad product and maintainance is one thing but more than that the attitude and approach of the hotel's management towards customers is appalling at best. We were denied more than 2 water bottles even on insisting that we would be happy to pay for it. We booked multiple rooms and our friend was put in a room next to a room of which entire floor was taken off. We checked out a day earlier as it was all very unbearable no matter how hard we tried to adjust. Even with so many reported issue that hotel did not had the courtsey to even offereing an apology. Here we would like to also mention that Trip.com has no leverage or say on hotels whatsoever in resolving any issue regarding refund. We were insulted further by being offered buy a refund of CYN 50 for all the trouble they made us go through. We had awesome expereinces in all the hotels and places in China except this unfortunate place. Very bad service and cheat attitude of the hotels management. They only care about their payment and not customer expereince. No wonder there ratings are so low across all the booking platforms.

Clean and strategic for business travellers

Old style hotel, but very convenience

The building is consider old. The breakfast is a bit too boring. The room and bedsheet still consider clean I think the toilet need more lighting because it looks a bit dark.

剛到入住時，煙味很重，後來要求不要有煙味的房間後，換了一間2＋1的房間，房間很大，還有個小房間裡面有一張小單床，換過後才覺得比較好。如果有帶娃不要有煙味要多留意。地理位置很好，在地鐵站旁邊而已，整體來說還行。

酒店晚上爆水管，但沒有通知住客；晚上洗浴時發現水质忽然變差，变成黃泥水。電話到前台打不通，还要親身到前台查問究竟；然後再換房間。电視机信号問題，只有幾個電台電視可以收到；其他電影的都沒有信号！床褥硬如木塊，整夜不能休息好！以后不再入住这酒店！