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Verifierade recensioner
Läge och interiör4.2
Bekvämligheter3.6
Service4.1
Renlighet4.0
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Alla recensioner(677)
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Fantastisk utsikt över floden(44)
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Snygg design(8)
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Mycket naturligt ljus(5)
Negativa recensioner(83)
Peter Paul Joseph
Lyxig Queen Size-sängsvit
Bodde på dec. 2024
Par
6 recension
3.7/5
Publicerades 6 jan. 2025
Nice stay in this historically significant building. Internally it’s a bit worn, scruffy and aged, but that is to be expected for the cheap price. Location is excellent on the banks of the Pearl River in easy walking distance to Shamien Island. Bed was clean and comfy and staff friendly. I enjoyed my stay and will come back and stay again. You may need Google translate if you cannot speak Cantonese or Mandarin!
Översätt
Svar från boendet: Dear guest: Hello, thank you for your review! The hotel advocates "attentive service", and we are actively discovering opportunities to provide you with services, offering you a more satisfactory and comfortable resting environment! Your satisfaction is our relentless pursuit!
Gästanvändare
Standard Room (2 beds)
Bodde på okt. 2024
Ensamresenärer
1 recension
2.2/5
Publicerades 21 nov. 2024
Found three cockroaches in my room. Booked the room for 7 nights but left and checked out before sleeping for even a single night.
Översätt
Svar från boendet: Dear guest: Hello! We apologize for not being able to provide you with a pleasant stay experience and failing to meet your expectations. Regarding the issue you raised, we have provided feedback to the relevant departments and will carefully study and solve it, striving to provide guests with a more comfortable and warm stay experience.
Gästanvändare
Rum Queen med utsikt över floden
Bodde på okt. 2024
Ensamresenärer
5 recension
3.2/5
Publicerades 12 nov. 2024
Good location and view - next to river and historic area.
But room in poor state of repair - chipped paint and bathroom fixtures falling off.
Översätt
Svar från boendet: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable feedback is very important to us, and we will inform the relevant departments to improve the quality of our services. If you come here next time, we hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Travel24
River-view Twin Room
Bodde på juli 2024
Res med vänner
4 recension
5.0/5
Enastående
Publicerades 29 aug. 2024
Great location, Room was clean and comfortable. However, it's time to change the shower tap as its cover was coming off. Peaceful sleep and front desk was very friendly/ helpful.
Översätt
Svar från boendet: Dear guest: Hello! We are sorry that we were unable to provide you with a pleasant stay experience and have disappointed your expectations of us. Regarding the issue you raised, we have provided feedback to the relevant departments and will carefully study and solve it, striving to provide guests with a more comfortable and warm stay experience。thank you
Gästanvändare
Lyxig Queen Size-sängsvit
Bodde på okt. 2024
Familj
3 recension
2.2/5
Publicerades 11 nov. 2024
the rooms offered after checked in does not match what is advertising on website and on trip.com. furniture are broken, dirty, bathroom are dirty, broken. and most important, very smelly with mold, smoke, and wet.
Översätt
Svar från boendet: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable feedback is very important to us, and we will inform the relevant departments to improve the quality of our services. If you come here next time, we hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Gästanvändare
Standard Room (2 beds)
Bodde på juni 2024
Ensamresenärer
2 recension
3.5/5
Publicerades 24 juli 2024
Hotel requires upgrade. Things are dated not working properly.
Management is not flexible and accommodating.
However location is excellent.
Översätt
Svar från boendet: Dear guest, your feedback is the best driving force for us to move forward. We will continuously improve the service awareness of our hotel staff and attach importance to the improvement of service quality. All hotel staff look forward to your next visit! Wishing you a happy life!
Bill
Standarddubbelrum
Bodde på juni 2024
Affärsresenärer
6 recension
3.2/5
Publicerades 13 juli 2024
The location is good, the staff are friendly and helpful. The rooms haven't been redecorated for many years but are still OK.
Översätt
Svar från boendet: Dear guest, your feedback is the best driving force for us to move forward. We will continuously improve the service awareness of our hotel staff and attach importance to the improvement of service quality. All hotel staff look forward to your next visit! Wishing you a happy life!
Gästanvändare
Standard Room (2 beds)
Bodde på maj 2024
Familj
1 recension
4.7/5
Otroligt
Publicerades 10 juni 2024
Had a good time staying there. Even thought it is a historical hotel but some stuff needs to be updated such as door knobs faucet handels. Service is pretty good, had no complaint there.
Översätt
Svar från boendet: Dear guests! Our goal is to provide guests with a comfortable living environment and the best service. Thank you very much for your valuable feedback. Your feedback and suggestions will help us continuously improve and maintain a high level of service, making our service increasingly perfect. We welcome you to visit again!
Gästanvändare
River-view Twin Room
Bodde på nov. 2024
Familj
4 recension
4.5/5
Utmärkt
Publicerades 6 jan. 2025
curtain severely mold. otherwise satisfied
Översätt
Svar från boendet: Dear guest: Hello! Thank you for your valuable feedback! We must review our shortcomings and actively correct them.
Maxwell the Traveler
Standard Room (2 beds)
Bodde på feb. 2024
Ensamresenärer
68 recension
5.0/5
Enastående
Publicerades 8 apr. 2024
Fantastic Landmark Hotel, with professional staff ) mainly Mr Otto) who assisted me with my daily requests about Metro, restaurants, taxi, maid service, etc 24/7, which massage my stay really memorable, specially with the view of the Park River, this hotel is truly an icon.
Prices are moderate, and looking to go back and stay there again. I highly recommend this hotel to all travelers.
Översätt
Svar från boendet: Dear guest: Hello, thank you for your feedback! The hotel advocates "attentive service", and we are sincerely discovering opportunities to provide you with service, providing you with a more satisfactory and comfortable resting environment! Your satisfaction is our unremitting pursuit!
JUBIER
Standard Room (2 beds)
Bodde på dec. 2023
Affärsresenärer
1 recension
4.2/5
Mycket bra
Publicerades 21 jan. 2024
Good, cole
Översätt
Svar från boendet: Thank you for your evaluation. Wishing you a happy life.
KWEI YOONG ALVIN
Standarddubbelrum
Bodde på mars 2024
Ensamresenärer
10 recension
4.2/5
Mycket bra
Publicerades 13 apr. 2024
Nice clean hotel even though the building is old..
Very old already..
Översätt
Svar från boendet: Dear guest: Hello, thank you for your feedback! The hotel advocates "attentive service", and we are sincerely discovering opportunities to provide you with service, providing you with a more satisfactory and comfortable resting environment! Your satisfaction is our unremitting pursuit!
Maralmaa Tuvaan
Standarddubbelrum
Bodde på mars 2024
Affärsresenärer
23 recension
2.2/5
Publicerades 15 apr. 2024
The building is very old and the cleaning is very bad
Översätt
Svar från boendet: Dear guest: Hello! We apologize for not being able to provide you with a wonderful stay experience, which has disappointed your expectations of us. Regarding the questions you raised, we have forwarded them to the relevant departments and will carefully study and solve them, striving to provide guests with a more comfortable and warm stay experience.
Gästanvändare
Standarddubbelrum
Bodde på feb. 2023
Ensamresenärer
23 recension
3.0/5
Publicerades 13 mars 2023
i was very disappointed in this hotel, it needs a bit of an ungrade, part of the garden hotel group, they should bring it bsck to it original glory. but aprt from that is very central.
Översätt
Michael Zhuang
Standarddubbelrum
Bodde på feb. 2024
Par
4 recension
3.5/5
Publicerades 17 mars 2024
Could use some improvements in cleanliness.
Översätt
Svar från boendet: Dear guest: Hello! Thank you for your valuable feedback! We must reflect on our shortcomings and actively make corrections. Do your best to achieve your satisfaction, welcome supervision! Thank you!