April Shangzhu Hotel Apartment (Guangzhou South High-speed Railway Station) recensioner
April Shangzhu Hotel Apartment (Guangzhou South High-speed Railway Station)
No.283 West of Hanxi Avenue (Aoyuan Yueshidai Square), Panyu District, Guangzhou, Guangdong, ChinaVisa hotellinformation
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Gästrecensioner
4.7/5
Enastående
889 recension
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Verifierade recensioner
Läge och interiör4.7
Bekvämligheter4.7
Service4.7
Renlighet4.7
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Alla recensioner(889)
Positiva recensioner(810)
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Lätt att ta sig runt(92)
Stora rum(78)
Vänlig personal i receptionen(52)
Många bekvämligheter(49)
Bekväm säng(41)
Nära till tågstation(30)
Mycket naturligt ljus(15)
Suverän kvällsutsikt(8)
Negativa recensioner(79)
Gästanvändare
Specialrum i queensize
Bodde på dec. 2024
Ensamresenärer
9 recension
2.0/5
Publicerades 19 dec. 2024
It was an awful experience; I do not recommend it
The reception address is not at 283 but 277. They gave me a room that wasn’t newly renovated as they advertised, the only thing that seemed to be ok was the bed. The bathroom was in a very bad condition and no toiletries. After I complained about the his told me to leave. After that they gave another room, newly renovated but next to a cafe bar where the music played really loud until 12:00 am(midnight), and I am pretty sure that they knew this aspect:(
You can find more exceptional hotels in Guangzhou in the same price range
Översätt
6/9
Svar från boendet: 尊敬的住客首先表達我們誠摯的歉意,未能給您提供一次滿意的入住體驗。我們酒店客房位於3樓到27樓,房間裝修的風格各有不同,如果您對入住的房間不夠滿意我們前台的工作人員都會熱情的帶您看看其它房間,如果都不滿意我們也提供免費退房的服務。非常遺憾隔壁房間的住客播放音樂影響到您,我們收到反饋後進行了溝通。希望您最終還是擁有了良好的睡眠。祝您生活愉快!
Gästanvändare
Flera nivåer två enkelsängar rum
Bodde på nov. 2024
Familj
11 recension
4.0/5
Mycket bra
Publicerades 7 dec. 2024
Convenient location at a good price! Many food stores around, spacious apartment, good service! Good view of the city. Thank you!
Översätt
Svar från boendet: 貴客輕聲一語,我們如沐春風!感謝您選擇入住,感謝您百忙中抽出時間做出對我們服務的認可,您的滿意是我們全體員工最大的願望!誠摯期待您的再次光臨!
TravelPeas
Specialrum i queensize
Bodde på nov. 2024
Par
4 recension
2.2/5
Publicerades 1 dec. 2024
The bad reviews about this Airbnb /service apartment are real. It is advertised as renovated in 2024, but the interior is so dated, several sections of wall paper are pulling away from the wall, and cracks are visible from all round on the upper walls to the ceiling; the shower door looks very filthy. It looks nothing like the picture shown on the listing. It is false advertising! It should be categorized as a 1-star accommodation the most rather than 3-star.
We requested a non-smoking room but got a smoking room. It smelled as soon as the door is open, smokes must have been soaked in the walls and everything inside the room. It is not sound proof either that you can hear foot steps outside and traffic from outside at night.
It appears to be part of the Days Inn as our room still has the Days Inn sign and WiFi use instructions on the wall.
The only good thing I can say is the location is very close to the Guangzhou South railway station, about 15 minutes walk from the south gate exit once you figure it out how to get there. And there are a small supermarket and many eateries there. But the area look depressing with businesses closed down and dusty buildings. We would definitely not never stay here again.
Översätt
6/7
Svar från boendet: 尊敬的住客,非常感謝您抽出寶貴時間給我們做出反饋,並上傳房間的實景圖片。非常抱歉未能給您提供滿意的入住體驗。我們提供極具性價比的住宿環境和條件。我們非常理解每位客人的預期會有所不同,衷心祝願您選擇到更加滿意的住宿!
Busra S.
Specialrum i queensize
Bodde på nov. 2024
Affärsresenärer
10 recension
3.7/5
Publicerades 10 nov. 2024
Close to metro , reception doesn’t know English .
If there breakfast it must be more good or some snack at room.
Översätt
Svar från boendet: Dear guest, thank you for staying with us! We’ll keep improving and see you again.
Subham
Flerplansrum(queen size-säng)
Bodde på okt. 2024
Affärsresenärer
1 recension
5.0/5
Enastående
Publicerades 19 okt. 2024
This Hotel is at a very prime location nearby the Guangzhou south railway station.and the staffs are very familiar and the rooms were very clean .provided all the stuffs.You can book this Hotel ,if you travelling to Guangzhou.
Översätt
Svar från boendet: Hello! Your support and encouragement are the greatest motivation for us to move forward. April Hotel constantly strives to create a warm and comfortable living environment for guests to meet the requirements of different guests with the highest cost performance. Looking forward to your next visit in April!
Kiet Ru
Flera nivåer två enkelsängar rum
Bodde på nov. 2024
Familj
4 recension
3.7/5
Publicerades 2 dec. 2024
Location was great, near to train station
Översätt
Svar från boendet: 貴客輕聲一語,我們如沐春風!感謝您選擇入住,感謝您百忙中抽出時間做出對我們服務的認可,您的滿意是我們全體員工最大的願望!誠摯期待您的再次光臨!
Gästanvändare
Specialrum i queensize
Bodde på nov. 2024
Affärsresenärer
2 recension
5.0/5
Enastående
Publicerades 21 nov. 2024
Clean, location nearby to train station.
Översätt
Svar från boendet: 您好! 您的支持與鼓勵, 是我們前進的最大動力。四月酒店以不斷的為客人營造温馨舒適的居住環境而努力, 以最高的性價比滿足不同賓客的要求。四月期待您的再次光臨!
ABALLAGH
Specialrum i queensize
Bodde på okt. 2024
Affärsresenärer
1 recension
4.7/5
Otroligt
Publicerades 19 okt. 2024
Very good, I suggest you staying at this hotel.
Översätt
Svar från boendet: Hello! Your support and encouragement are the greatest motivation for us to move forward. April Hotel constantly strives to create a warm and comfortable living environment for guests to meet the requirements of different guests with the highest cost performance. Looking forward to your next visit in April!
Shubham
Flera nivåer två enkelsängar rum
Bodde på aug. 2024
Affärsresenärer
25 recension
1.0/5
Publicerades 13 aug. 2024
Extremwly dirty hotell, everything was broken and very poor maintained.
Översätt
6/8
Svar från boendet: 尊敬的住客,您房間配備的是中央空調。考慮到有些客户有吹風扇的習慣,房間還配備了風扇。風扇的搖頭功能是需要操作的,不可以強行掰動,如果不會操作請聯繫我們24小時前台,我們可以指導或者上去房間代為操作。您入住房間的二樓位置確實出現了牆皮脱落的情況,這是個突發個案。因樓上房間前兩天漏水導致,因為需要等待完全乾燥後才能修復,給您帶來的不便深感抱歉。請保持密切溝通。
Gästanvändare
Specialrum i queensize
Bodde på dec. 2024
Annat
1 recension
2.7/5
Publicerades 21 dec. 2024
It’s very close to the station but the hotel feels very weird. The room is not very clean and it’s inside a bug building
Communication very hard and
Översätt
Svar från boendet: 尊敬的住客,感謝您的寶貴意見和建議。誠摯抱歉未能提供一次滿意的入住體驗給您。我們致力持續提高客房服務水平,力爭不斷進步,一定做得更好!
Gästanvändare
Specialrum i queensize
Bodde på dec. 2024
Par
3 recension
2.7/5
Publicerades 18 dec. 2024
The room is a bit run down and needs an upkeep renovation. Meal is easy to get as it is surrounded by many restaurants. The receptionist is friendly.
Översätt
Svar från boendet: 尊敬的住客,感謝您抽出寶貴的時間給我們提供意見和反饋。我們將積極採納您的建議,力爭提供更加舒適的住宿環境給我們的客户!祝您一切順利!
Gästanvändare
Specialrum i queensize
Bodde på dec. 2024
Ensamresenärer
19 recension
4.0/5
Mycket bra
Publicerades 8 dec. 2024
The owners were persistent in trying to get me to write a 5 star review.
However the WiFi for my room did not work and the WiFi I was told to use stopped working during the night. The TV also did not work because of the lack of WiFi.
The room was clean and air conditioner worked well.
Location is only a 15min walk from the train station. There are many restaurants nearby.
Översätt
Svar från boendet: 衷心感謝您百忙之中做出點評!感謝您對酒店的反饋,希望有機會再次為您提供服務。很抱歉溝通中產生了誤會,房間及公共區域的Wi-Fi都是24小時全天候開放的。如果您使用中遇到網絡中斷的問題,請隨時聯繫我們,在您方便時我們及時前去處理。無論您是在預訂前,入住前,入住中還是退房後,任何需要協助的地方請隨時聯繫我們,如果能提供小小幫助是我們的價值所在!祝您生活愉快!
Chengxiang
Duplex-rum (3 sängar)
Bodde på nov. 2024
Familj
16 recension
1.0/5
Publicerades 11 nov. 2024
Everything is poor about this place. Don't believe the pictures u see of the rooms that the owner has uploaded, it's all fake & highly photo-shopped/edited.
Översätt
Svar från boendet: Dear guest, please upload room photos you took for evidence and fair evaluation.
Arash
Specialrum i queensize
Bodde på okt. 2024
Ensamresenärer
4 recension
4.2/5
Mycket bra
Publicerades 21 okt. 2024
well equipped big rooms with washing machine and refrigerator, there are some Chinese restaurant and super markets just next to the hotel but they are your only choose nearby.
they Lady at front desk is very helpful and kind, I really appreciate her. Metro Shibi station is 800 meters away is the closest station.
I enjoyed my stay here, will come back again.
Översätt
Svar från boendet: 您好!感謝您對我們的反饋,我們會帶着您的鼓勵和支持繼續努力, 相信我們一定會做的更好!
Gästanvändare
Specialrum i queensize
Bodde på nov. 2024
Ensamresenärer
8 recension
3.2/5
Publicerades 28 nov. 2024
The property is about run down
Need upgrade but overall it was a good stay
Översätt
Svar från boendet: 尊敬的住客,誠摯邀請您對我們提出具體的意見反饋。正是有您這樣的客户在百忙之中對我們提出意見我們才能不斷的提高和進步,並持續改進永續發展。 再次感謝您的意見!